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Clootrack Logo

Intelligent CX Analytics to understand why your NPS drops

Table of Contents

Clootrack - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: September 2025

Clootrack overview

What is Clootrack?

Clootrack is an intelligent customer experience analytics platform that helps D2C brands understand the reasons why CX scores like NPS, CSAT, Star ratings drop. Our powerful AI-driven engine gathers and analyzes billions of customer reviews to provide you with actionable CX insights. All in real-time.

150+ Brands including HSBC, Skoda, DBS, Tata Group, Xiaomi and Vivo use Clootrack.

Key benefits of using Clootrack

* Track strengths and weaknesses of multitude of emerging competitors in your category
* Auto detection of themes from unstructured customer feedback.
* Identify reasons why Customers switch brands
* Gain qualitative insights from Voice of Customer initiatives
* unbiased, faster and cost-effective compared to traditional market research

Starting price

25000usage based /
per year

Alternatives

with better value for money

Clootrack’s user interface

Ease of use rating:

Clootrack reviews

Overall rating

5.0

/5

16

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.88/10
Rating distribution

5

4

3

2

1

16

0

0

0

0

Who uses Clootrack?

Based on 16 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Management Consulting
Consumer Goods
Consumer Services
Market Research
Others

Use cases

Customer Experience
Qualitative Data Analysis
Social Listening Tools
Competitive Intelligence
Customer Satisfaction

Clootrack's key features

Most critical features, based on insights from Clootrack users:

Data visualization
Reporting/Analytics
Reporting & statistics
Dashboard
Negative feedback management
Multiple data sources

All Clootrack features

Features rating:

AI/Machine learning
Text analysis
Surveys & feedback
Sentiment analysis
Communication management
Competitive analysis
Natural language processing
Customer journey mapping
Multi-Channel communication
Data import/export
Trend analysis
Multi-Language
API
Access controls/permissions
Workflow management
Visual analytics
User research analysis
Third-Party integrations
Benchmarking
Taxonomy Classification
Categorization/Grouping
Churn management
Real-Time reporting
Real-Time analytics
Quantitative Analysis
Qualitative Comparative Analysis
Predictive analytics
NPS survey structure
CRM
Customizable reports
Multi-Channel data collection
Data analysis tools

Clootrack alternatives

Clootrack logo

Starting from

25000

Per year

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Jotform logo
visit website

Starting from

39

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Birdeye logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Survicate logo
visit website

Starting from

0

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Clootrack pricing

Value for money rating:

Starting from

25000

Per year

Usage Based

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Clootrack price and value

Value for money rating:

Clootrack integrations (14)

Integrations rated by users

We looked at 16 user reviews to identify which products are mentioned as Clootrack integrations and how users feel about them.

AskNicely logo
AskNicely

Integration rating: 4.0 (1)

We were able to pull in our own NPS scores to the overall customer voice analysis.

KM

Kendra M.

Marketing Director

SurveyMonkey logo
SurveyMonkey

Integration rating: 5.0 (1)

Clootrack support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
FAQs/Forum
Chat

Training options

Documentation
Videos
Webinars
Live Online

Clootrack FAQs

Q. What type of pricing plans does Clootrack offer?

Clootrack has the following pricing plans:
Starting from: $25000.00/year
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Clootrack?

Clootrack has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Clootrack support?

Clootrack supports the following languages:
English


Q. Does Clootrack offer an API?

No, Clootrack does not have an API available.


Q. What other apps does Clootrack integrate with?

Clootrack integrates with the following applications:
Talkdesk, Aircall, Five9, Zoom Contact Center, QuestionPro, Jotform, Forsta, Typeform, Zoho Survey, RingCentral Engage Voice, SurveySparrow, SurveyMonkey, AskNicely, Amazon Connect


Q. What level of support does Clootrack offer?

Clootrack offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum, Chat

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