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CRM Analytics

Cloud-based and on-premise data analysis solution.

Table of Contents

Is this product right for your business?

Find out with a

CRM Analytics - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: March 2026

CRM Analytics overview

What is CRM Analytics?

CRM Analytics is a cloud-based and on-premise data analysis platform, which helps small to large businesses in finance, healthcare, life sciences, communications, manufacturing, consumer goods, and other sectors extract, visualize, connect, share, and clean data. Features include machine learning (ML), natural language processing (NLP), artificial intelligence (AI), forecasting, predictive modeling, and drag-and-drop data visualization.

CRM Analytics offers a tableau prep module, which allows businesses to prepare and manage data through visual analysis, grouping, data flow checks, task scheduling, and more. The tableau desktop module lets users explore and interact with data via statistical models, visual patterns, trend analysis, and geographical data maps. It also helps administrators manage data governance, content validation, and user authentication processes.

The solution facilitates integration with several third-party platforms, such as Oracle, Google Sheets, Amazon Web Services (AWS), SAP, Google Analytics, Presto, Hive, Vertica, and more. CRM Analytics helps businesses ensure data protection and security via database login accounts, authentication mode, and user filters.

Starting price

70per user /
per year

Alternatives

with better value for money

Pros & Cons

Features

Ease of Use

Client Support

User Interface

CRM Analytics’s user interface

Ease of use rating:

4.3

(80)

CRM Analytics pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(4)

3-4(36)

5(40)

What do users say about CRM Analytics?

The only disadvantage I’ve found about Salesforce, in general, and its CRM analytics capabilities, is that its interface is visually unappealing compared to other systems.

Select to learn more

Who uses CRM Analytics?

Based on 80 verified user reviews.

Company size

Enterprises

Small Businesses

Midsize Businesses

Top industries

Computer Software

Information Technology and Services

Financial Services

Insurance

Others

Use cases

Reporting

Dashboard

Business Intelligence

Data Visualization

Decision Support

CRM Analytics's key features

Most critical features, based on insights from CRM Analytics users:

Reporting/Analytics

4.6

(15)

Dashboard

4.5

(8)

Data visualization

4.4

(14)

Search/Filter

4.4

(9)

KPI monitoring

4.4

(8)

High volume processing

4.5

(4)

All CRM Analytics features

Features rating:

4.2

(80)

Self service data preparation

4.5

(2)

File storage

5.0

(2)

Statistical analysis

4.7

(3)

Data import/export

4.0

(5)

Scorecards

5.0

(2)

Key performance indicators

5.0

(3)

Data analysis tools

4.5

(4)

Dashboard creation

4.5

(4)

Monte carlo simulation

3.0

(1)

Real-Time analytics

5.0

(1)

Functions/Calculations

4.0

(5)

Predictive analytics

4.8

(4)

Ad hoc reporting

4.7

(3)

Alerts/Notifications

4.3

(3)

Performance metrics

4.5

(2)

Benchmarking

(0)

Reporting & statistics

4.0

(2)

Publishing/Sharing

4.3

(4)

Single page view

4.5

(6)

Profitability analysis

4.0

(2)

Metadata management

5.0

(2)

Data connectors

4.3

(9)

Visual analytics

4.5

(2)

Multiple data sources

5.0

(2)

Customizable dashboard

4.7

(6)

Data cleansing

3.7

(3)

Data discovery

4.5

(2)

Relational display

(0)

Regression analysis

5.0

(1)

Real-Time data

5.0

(1)

Public dashboards

(0)

Access controls/permissions

(0)

Sales reports

(0)

Scheduled/Automated reports

4.0

(2)

Self-service analytics

(0)

Statistical process control

(0)

Statistical simulation

4.0

(1)

Storytelling

(0)

Strategic planning

(0)

Survival analysis

(0)

Templates

(0)

Third-Party integrations

4.0

(1)

Time series analysis

(0)

Trend analysis

5.0

(1)

Trend/Problem indicators

(0)

Visual discovery

(0)

Widgets

(0)

Activity dashboard

(0)

API

(0)

Association discovery

(0)

Bayesian analysis

(0)

Collaboration tools

(0)

Compliance tracking

(0)

Customizable branding

(0)

Customizable templates

(0)

Customization

(0)

Data blending

(0)

Data capture and transfer

(0)

Data clustering

(0)

Data management

(0)

Data mapping

5.0

(1)

Data warehousing

(0)

Drag & drop

(0)

Financial reporting

(0)

For healthcare

(0)

Forecasting

4.0

(2)

Historical reporting

(0)

Marketing reports

(0)

Mobile dashboards

(0)

Modeling & simulation

(0)

Multivariate analysis

(0)

Natural language processing

(0)

No-Code

(0)

OLAP

4.0

(1)

Private dashboards

(0)

CRM Analytics awards

CRM Analytics alternatives

CRM Analytics

4.3

(80)

Starting from

/user

Per year

Free trial

Free version

Ease of Use

4.1

Features

4.2

Value for Money

4.2

Customer Support

4.1

Google Analytics 360

4.7

(8K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Microsoft Power BI

4.6

(1.8K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Tableau

4.6

(2.3K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

CRM Analytics pricing

Value for money rating:

4.2

(80)

Starting from

/user

Per year

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about CRM Analytics price and value

Value for money rating:

4.2

(80)

To see what individual users think of CRM Analytics's price and value, check out the review snippets below.

“I love how user friendly this is as you can customize the software to your liking and understanding and things are easily accessible.”

Nicole S.

Paralegal

“One benefit of using SalesForce is that I save a lot of time when I pull up account and I have the benefit to customize views to help me have everything organized.”

Verified reviewer

Anonymity request