Axero Features

Axero

Intranet software and collaboration solutions.

4.43/5 (37 reviews)

Competitor Feature Comparison

@mentions
API
Access Controls/Permissions
Active Directory Integration
Activity Dashboard
Activity Tracking
Activity/News Feed
Alerts/Notifications
Approval Process Control
Archiving & Retention
Assignment Management
Audio / Video Conferencing
Audio Calls
Audit Management
Blogs
Brainstorming
Calendar Management
Calendar Sync
Cataloging/Categorization
Chat/Messaging
Client Portal
Collaboration Tools
Commenting/Notes
Communication Management
Compliance Tracking
Conferencing
Configurable Workflow
Contact Management
Content Library
Content Management
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Templates
Data Import/Export
Data Security
Discussions / Forums
Document Capture
Document Classification
Document Management
Document Review
Document Storage
Document Templates
Drag & Drop
Email Management
Employee Activity Monitoring
Employee Communities
Employee Database
Employee Directory
Employee Onboarding
Employee Photos
Employee Portal
Employee Profiles
Engagement Tracking
Event Calendar
Event Management
Feedback Management
File Management
File Recovery
File Sharing
File Transfer
Filtering
Forms Management
Forum / Discussion Board
Full Text Search
Gamification
Group Management
Knowledge Base Management
Knowledge Management
Live Chat
Meeting Management
Mobile Access
Mobile Alerts
Monitoring
Multi-Channel Communication
Multi-Language
Newsletter Management
Offline Access
Online Forums
Personalization
Policy Management
Prioritization
Private Network
Progress Tracking
Project Management
Project Planning
Project Time Tracking
Projections
Real Time Data
Real Time Editing
Real Time Monitoring
Real Time Notifications
Real-Time Chat
Real-time Updates
Reminders
Remote Access/Control
Remote Support
Reporting & Statistics
Role-Based Permissions
SSL Security
Screen Sharing
Search/Filter
Secure Data Storage
Self Service Portal
Single Sign On
Social Media Integration
Softphone
Status Tracking
Survey/Poll Management
Surveys & Feedback
Tagging
Task Management
Task Planning
Task Progress Tracking
Task Scheduling
Template Management
Text Editing
Third Party Integrations
Time Zone Tracking
To-Do List
Transcripts/Chat History
Two-Way Audio & Video
Unified Directory
User Management
Version Control
Video Chat
Video Conferencing
Wiki
Workflow Management
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@mentions
API
Access Controls/Permissions
Active Directory Integration
Activity Dashboard
Activity Tracking
Activity/News Feed
Alerts/Notifications
Approval Process Control
Archiving & Retention
Assignment Management
Audio / Video Conferencing
Audio Calls
Audit Management
Blogs
Brainstorming
Calendar Management
Calendar Sync
Cataloging/Categorization
Chat/Messaging
Client Portal
Collaboration Tools
Commenting/Notes
Communication Management
Compliance Tracking
Conferencing
Configurable Workflow
Contact Management
Content Library
Content Management
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Templates
Data Import/Export
Data Security
Discussions / Forums
Document Capture
Document Classification
Document Management
Document Review
Document Storage
Document Templates
Drag & Drop
Email Management
Employee Activity Monitoring
Employee Communities
Employee Database
Employee Directory
Employee Onboarding
Employee Photos
Employee Portal
Employee Profiles
Engagement Tracking
Event Calendar
Event Management
Feedback Management
File Management
File Recovery
File Sharing
File Transfer
Filtering
Forms Management
Forum / Discussion Board
Full Text Search
Gamification
Group Management
Knowledge Base Management
Knowledge Management
Live Chat
Meeting Management
Mobile Access
Mobile Alerts
Monitoring
Multi-Channel Communication
Multi-Language
Newsletter Management
Offline Access
Online Forums
Personalization
Policy Management
Prioritization
Private Network
Progress Tracking
Project Management
Project Planning
Project Time Tracking
Projections
Real Time Data
Real Time Editing
Real Time Monitoring
Real Time Notifications
Real-Time Chat
Real-time Updates
Reminders
Remote Access/Control
Remote Support
Reporting & Statistics
Role-Based Permissions
SSL Security
Screen Sharing
Search/Filter
Secure Data Storage
Self Service Portal
Single Sign On
Social Media Integration
Softphone
Status Tracking
Survey/Poll Management
Surveys & Feedback
Tagging
Task Management
Task Planning
Task Progress Tracking
Task Scheduling
Template Management
Text Editing
Third Party Integrations
Time Zone Tracking
To-Do List
Transcripts/Chat History
Two-Way Audio & Video
Unified Directory
User Management
Version Control
Video Chat
Video Conferencing
Wiki
Workflow Management
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@mentions
API
Access Controls/Permissions
Active Directory Integration
Activity Dashboard
Activity Tracking
Activity/News Feed
Alerts/Notifications
Approval Process Control
Archiving & Retention
Assignment Management
Audio / Video Conferencing
Audio Calls
Audit Management
Blogs
Brainstorming
Calendar Management
Calendar Sync
Cataloging/Categorization
Chat/Messaging
Client Portal
Collaboration Tools
Commenting/Notes
Communication Management
Compliance Tracking
Conferencing
Configurable Workflow
Contact Management
Content Library
Content Management
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Templates
Data Import/Export
Data Security
Discussions / Forums
Document Capture
Document Classification
Document Management
Document Review
Document Storage
Document Templates
Drag & Drop
Email Management
Employee Activity Monitoring
Employee Communities
Employee Database
Employee Directory
Employee Onboarding
Employee Photos
Employee Portal
Employee Profiles
Engagement Tracking
Event Calendar
Event Management
Feedback Management
File Management
File Recovery
File Sharing
File Transfer
Filtering
Forms Management
Forum / Discussion Board
Full Text Search
Gamification
Group Management
Knowledge Base Management
Knowledge Management
Live Chat
Meeting Management
Mobile Access
Mobile Alerts
Monitoring
Multi-Channel Communication
Multi-Language
Newsletter Management
Offline Access
Online Forums
Personalization
Policy Management
Prioritization
Private Network
Progress Tracking
Project Management
Project Planning
Project Time Tracking
Projections
Real Time Data
Real Time Editing
Real Time Monitoring
Real Time Notifications
Real-Time Chat
Real-time Updates
Reminders
Remote Access/Control
Remote Support
Reporting & Statistics
Role-Based Permissions
SSL Security
Screen Sharing
Search/Filter
Secure Data Storage
Self Service Portal
Single Sign On
Social Media Integration
Softphone
Status Tracking
Survey/Poll Management
Surveys & Feedback
Tagging
Task Management
Task Planning
Task Progress Tracking
Task Scheduling
Template Management
Text Editing
Third Party Integrations
Time Zone Tracking
To-Do List
Transcripts/Chat History
Two-Way Audio & Video
Unified Directory
User Management
Version Control
Video Chat
Video Conferencing
Wiki
Workflow Management
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Mobile apps

iOS App


0 reviews

Requires iOS 8.2 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


7 reviews

Axero Feature Reviews

25 reviewers had the following to say about Axero's features:

Terri P.

I am new to Communifire. The product and the support have been excellent.

2017-09-07

It has a nice blend of feature/functions like Lithium and Jive without the price tag.

Pros

It's pretty easy to use -- the set up was fairly painless.

Cons

I'd like to see some functionality and features suited for external use (ex. more granular user settings, better notification experience; more admin controls/layers; better mobile capability like edit profile) -- access to more analytics out for the box.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Events Services company, 51-200 employees)

Easy to setup and use

2020-12-07

Pros

Lots of features and a great UI. Was super easy to set up and most colleagues have zero problems using it

Cons

The “project management” feature of the software would need a lot of improvements.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Axero Solutions


Thank you for your review! Project management is important and we'd love to learn where we could improve to provide an even stronger experience for you.

Please share your feedback in our Suggestions forum.

We look forward to learning more!

Read more
Matt R.

Best Information Sharing & Collaboration Solution

2021-07-25

We searched two years for a robust solution to meet our internal communication and collaboration needs and found what we believe is the best solution in the market.

Pros

The solution from Axero is highly customizable. We are now live and I can say there was nothing that we were not able to accomplish in terms of design and customizing the look of our site.

Cons

The only feature missing from this solution is a customizable online form and routing feature.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Axero Solutions


Hi Matt,

Thank you so much for sharing your experience! We are so happy Axero's flexibility, customization, and support team has been exceeding your expectations.

I will go ahead and pass along your feedback about a customizable online form and routing feature, but please feel free to share your ideas in our Suggestions & Feedback forum: https://my.axerosolutions.com/spaces/77/axero-online-support/forums/6118/suggestions-and-feedback

Our team is always excited to hear how we can improve Axero for you, your teams, and other professionals.

Thank you!
- Alexandra Hoey, Axero Marketing Manager

Read more
Blaine H.

Communifire has become an essential tool in working together

2020-12-07

We have built better collaboration and better connection between geographically distant team members.

Pros

Security is very important, so we appreciate the safe environment to share openly.

Cons

It would be far better choose between fluid collaboration on documents, allowing multiple people to add ideas without having to download and upload or to post with version control that does not allow as much change. the phone app could be better at displaying and navigating information on small screen.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Axero Solutions


Hi Blaine, we hear you loud and clear! We recently launched major design updates for mobile and actively check our Suggestion forum for ways to improve functionality.

I will share this feedback with our Development team! Thank you for your partnership.

Read more
Cory S.

My Review

2020-12-10

Pros

It's reletively easy to use and navigate and allows us to quickly update our company on new events.

Cons

File sharing is extemely basic and no options for sharing files outside of our company means needing to use separate cloud services for that.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Gabriel S.

First year review

2020-12-02

Pros

Ability to create custom content / layout is great.

Cons

For larger retail brand not having the ability to communicate content to specific users but limited to specific roles or spaces creates challanges.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Aimee B.

Great product but even greater customer service

2016-03-17

I could't think of any better tool that can help us achieve our goals of collaboration through knowledge sharing.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jim M.

Good Program for Small Business

2020-12-07

Pros

- Program comes generally ready to use with different widgets to customize each space - Allows for integration with Microsoft platform for connection to One Drive - Easy to navigate platform which offers easy permission setup

Cons

- Sharing documents via email is not possible - Must download before adding as attachment - Would like to see more widgets available to work from.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Axero Solutions


Thank you for the feedback, Jim! I am sharing your comments with our development team.

Feel free to share more feedback in our Suggestion forum. We want your experience to be as seamless as possible and always look for ways to improve functionality.

Read more
justin m.

Feedback

2020-12-14

overall its a good product and does its job.

Pros

Product is fairly easy to use, document storage is one of the most important features that we use.

Cons

Social colaboration tools arent great, we have low use among employees.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Axero Solutions


Hi Justin, thank you for your review! While we're thrilled file storage and ease of use is working well, we'd love to improve your adoption.

Please reach out to support. We will share best tips and practices that work for your unique teams and will help you make the most of your intranet.

Read more
Sierra Z.

Great, customizable intranet

2020-12-01

Pros

Love the customizations available especially through CSS overrides and the ability to turn certain features on or off (ie chat).

Cons

The mobile app isn't customizable like the website it.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Axero Solutions


Hi Sierra,

Thank you so much for your review! On behalf of the entire Axero team, we're thrilled that you're loving Communifire's customization features.

Please know that we hear you about the Communifire mobile app. Our 8.0 release, which launched in October 2020, included an enhanced mobile homepage and mobile Page Builders! This way, you can build and customize any mobile page to reflect your desktop portal.

You can read about the mobile app updates here: https://my.axerosolutions.com/spaces/5/communifire-documentation/wiki/view/78515/communifire-8-0-release-notes

Please know that our support team is always here to help you. I hope you have a happy and healthy new year.

Sincerely,
Alex, Axero Marketing Manager

Read more
Jacqueline G.

Fairly easy to use, flexible and totally customizable

2020-03-24

We're very happy with Communifire. It gives us everything we need.

Pros

Branding was really important to us and Communifire was the only product that gave us complete branding control over our site.

Cons

Intranet software isn't perfect, in general. To administer, there is some technical expertise needed but nothing insurmountable. It is the nature of the solution.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Axero Solutions


Hi Jacqueline,

Thank you so much for your review! On behalf of the entire Axero team, we're thrilled that you're happy with Communifire and that you can display branding exactly how you want. Please know that our support team is always here to help you and we respond quickly! Feel free to use our resources or ask a Communifire expert a question here: https://my.axerosolutions.com/.

Sincerely,
Alex, Axero Marketing Manager

Read more
Jaspreet K.

Verified Reviewer

A modern collaboration platform with brilliant customer support

2017-05-20

Pros

One of the best "search feature" of all the platforms we compared

Cons

No Windows Mobile App yet.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
Read more
Chuck V.

One place for everything

2020-12-17

I have used their software for close to a decade - There has never been any downtime to speak of, and none in the last several years. - Their help desk is second to none. - They fix issues extremely fast, and they go out of their way to help you achieve what you want. - The technology behind what they do is constantly improving, and the presentation of new features is also second to none. There are very few software companies for whom I could say the same thing. - Customization in any manner that you see fit.

Pros

We have: - Public Web Pages, where customers can peruse our custom designed pages (part of Communifire) and avail themselves of the various communication tools in the Communifire product

Cons

Second, it would be nice to allow API with third party instant messaging systems - or a collaborative integration.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Axero Solutions


Hi Chuck! We're thrilled that years later, you're still loving Communifire's extranet abilities.

We recently released integrations with Rocket.Chat and Jitsi to streamline the instant messaging experience with more to come. Thank you for your review!

Read more
Abhishek S.

Communifire is the most flexible intranet software I used

2016-10-10

Flexibility of the platform: It was so easy to customize and consume their REST APIs. Loved their Page Builder and I don't think anyone else has a tool similar like that.

Pros

Clean and user-friendly UI 2. Amazing customer support 3.

Cons

Some features are not needed, like e-Commerce module 2. File sync needs some more work

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Axero

Great value for money

Source: Capterra
Helpful?   Yes   No

Response from Axero Solutions


Thanks for your review, Abhishek. We appreciate your business.

Read more
Reuben C.

Solid solution for Knowledge Base

2020-12-07

We have been somewhat successful at launching Communifire to our clients as a knowledge base, but it mainly gets used for internal training and as a resource.

Pros

The feature to create sub folders and to organize the articles in very specific way is very helpful.

Cons

It can be difficult to write articles, having to import images and format content can take a considerable amount of time and effort.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Brooke S.

Axero Intranet Revire

2021-07-22

Pros

I also love the customizable site.

Cons

If we could give RMs access to a report that clearly states who is missing what items - that would make a world of difference!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Axero Solutions


Hi Brooke,

Thank you so much for your review! The Axero team is thrilled that your employees are connecting, sharing information, and making the most out of discussion boards.

We added additional space analytics so you can analyze user behavior and content performance. Here's more information: https://my.axerosolutions.com/spaces/5/communifire-documentation/wiki/view/21546/manage-space

I will pass along your feedback to our development team, who is always excited to hear from valued clients just like you.

Thank you!
- Alexandra Hoey, Axero Marketing Manager

Read more
Ryan Brown

Good customer support

2013-05-14

We like the product, specially the user interface and the flexibility it offers.

Pros

Good UI, easy to use, feature rich, very friendly and prompt customer support.

Cons

Some localization related bugs, does not have in-built conferencing solution yet.

Source: GetApp
Helpful?   Yes   No
Read more
Max M.

Easy and customizable platform

2017-05-29

Pros

It fairly easy to teach others to use it and they usually like the layout which is important when you first show your collegues their new platform of communication.

Cons

Online live collaboration on word docs (google docs) would be nice.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer
Verified Reviewer

An All-In-One Solution for all Business Communication / Collaboration Needs

2017-05-22

Pros

Flexible plans incorporating pay-as-you-go for small to large team sizes. 5) Highly customizable and does not require the help of expensive third party implementers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Christina S.

First Time User - Communifire

2020-03-31

I have had a great experience with [SENSITIVE CONTENT HIDDEN] who has been our Rep.

Pros

This software is perfect to communicate information to our entire company. I especially love the custom homepage which allows us to disseminate important information to our team real-time.

Cons

It would be helpful if there was a feature which will allow me to post on the main page carousel from other spaces only.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Axero Solutions


Thank you so much for your review, Christina! Have you tried our "featured" tool? This allows you to post content on a space and have it automatically appear on the main homepage.

Please reach out to our support team if you have questions!

Read more
Christine M.

I think the platform is very basic and not the robust solution it is presented as.

2017-12-20

It gave our employees a new intranet to complain about. They didn't like the old one because it was dated, and they don't like the new one because (1) it's new, and (2) it doesn't have some of the basic functionality of the old one (developed in-house).

Pros

Easy to set up and navigate.

Cons

For example, the site member csv does not accurately report space membership.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

1/10
Source: Capterra
Helpful?   Yes   No
Read more
Katie S.

Axero Review

2021-09-08

Wonderful- the support has been fantastic

Pros

Everything is customizable- which be difficult to set up, but the customer service is truly outstanding and very rapid in responding and assisting with everything.

Cons

Everything is customizable- so setup can be a little tedious

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jaspreet Kaur

Must have collaboration tool

2013-05-14

Its a great business collaboration platform for businesses which seeking newer ways to connect to its employees, vendors, clients and build inefficiencies.

Source: GetApp
Helpful?   Yes   No
Read more
James C.

Rich features at affordable prices

2016-10-10

We selected Communifire after evaluating several other options such as Jive. Expensive does not mean it is the best. And Communifire does not disappoint. It is packed with features including gamification. It has all the SaaS capabilities and benefits you'd expect. And their implementation support and customer service are top notch. Cheers.

Pros

Rich features, ready-to-use templates, excellent customer support, solid search engine, affordable pricing.

Cons

Administration and setup can be overwhelming due to so many features. A wizard-based configuration for the initial setup and other advanced features would be helpful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Axero

Definitely recommend the trial. No strings attached. Full function test drive.

Source: Capterra
Helpful?   Yes   No

Response from Axero Solutions


Thanks for your review, James. We appreciate your business.

Read more
Hector S.

Great Portal tool

2020-12-01

So far so good

Pros

I like the ease to use and the support team

Cons

The customization tools can be more user friendly

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Axero Solutions


Hi Hector,

Thank you so much for your review! On behalf of the entire Axero team, we're so happy that you're pleased with Communifire and that it's easy to use. We strive to have the most flexible intranet platform, so our Development team is always listening to our clients about how we can improve customization features. Please feel free to share your suggestions here: https://my.axerosolutions.com/spaces/77/communifire-support/forums/6118/suggestions-and-feedback

I hope you have a happy and healthy new year.

Sincerely,
Alex, Axero Marketing Manager

Read more