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ModMed
5
248
4
74
3
19
2
8
1
15
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Specialty healthcare software for medical practices
Table of Contents
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ModMed - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
ModMed overview
Based on 364 verified user reviews
What is ModMed?
ModMed is an electronic medical records program with key features that include HIPAA compliance, charting, insurance eligibility verification, e-prescribing, patient records management, and more.
Who uses ModMed?
By industry, ModMed reviewers are most commonly professionals in medical practice (68%). The most frequent use case for ModMed cited by reviewers is electronic medical records (43% of reviewers).
Starting price
Alternatives
with better value for money
Pros & Cons
Ophthalmology
Billing and Insurance
Ease of Use
Patient Charting
Prescription Management
Scheduling
ModMed’s user interface
ModMed pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.4
Ease of use
4.5
Customer support
4.2
Reviews sentiment
What do users say about ModMed?
ModMed is an electronic medical records program with key features that include HIPAA compliance, charting, insurance eligibility verification, e-prescribing, patient records management, and more.
Select to learn more
Who uses ModMed?
Based on 364 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
ModMed's key features
Most critical features, based on insights from ModMed users:
All ModMed features
Features rating:
ModMed alternatives
ModMed
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ModMed integrations (16)
Integrations rated by users
We looked at 364 user reviews to identify which products are mentioned as ModMed integrations and how users feel about them.
Integration rating: 4.6 (8)
“It is a great communication tool with our patients. The AI is getting better with each quarter. It has made self scheduling much easier which allows the call center to answer more calls.”
Michelle A.
Director
Integration rating: 4.2 (6)
“cut down of office staff work load”
Steven P.
Physician
Integration rating: 5.0 (2)
“not all the information integrates especially for PIP claims”
Lisa G.
manager
Integration rating: 5.0 (1)
“Sunoh is supposed to create a clean note by putting the pertinent aspects of the medical interview into the chart. It somewhat does this, but I spend a lot of time editing/improving what Sunoh produces.”
Eric M.
Physician
Other top integrations
ModMed customer support
What do users say about ModMed customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of ModMed customer support.
A large number of users highlight ModMed's fast, responsive, and friendly customer support team.
Widespread user sentiment praises the ease of reaching support via phone or online requests and speaking with knowledgeable staff.
Frequently reported by users, support staff are proactive, professional, and willing to address concerns or implement suggestions.
Certain users report unresponsive or unhelpful customer service, with some citing unresolved issues and lack of follow-up.
Support options
Training options
To see what individual users say about ModMed's customer support, check out the review snippets below.
“We have always gotten great support and quick responses to any issues.”
Yvonne S.
Assistant Practice Administrator
“Support is typically great, fast response times, but does depend on who answers the phone.”
Frankie R.
Office Manager
ModMed FAQs
Q. What is ModMed used for?
ModMed is a cloud-based electronic health record and practice management system designed for specialty medical practices. The platform integrates clinical documentation, administrative workflow and patient engagement tools within a single unified environment. ModMed supports a range of specialties including dermatology, gastroenterology, orthopedics, ophthalmology, otolaryngology, plastic surgery, pain management and urology. The system features adaptive learning technology that personalizes workflows and content based on individual user preferences. The clinical documentation module, ModMed Scribe helps teams translate conversational speech into suggested clinical actions such as medication orders, laboratory requests and patient education recommendations. The specialty-specific EHR module offers tap-and-go note templates and automated coding suggestions to streamline documentation tasks. The practice management component includes appointment scheduling, notification tools, revenue cycle management capabilities and real-time analytics dashboards that track appointment trends, coding distributions and regulatory performance measures. ModMed integrates with external systems through an app marketplace offering connections to laboratory services, imaging platforms and third-party healthcare applications. The platform adheres to interoperability standards via a certified FHIR interface and supports secure ePrescribing, voice recognition, image management and inventory controls. The system maintains compliance with HIPAA requirements and holds relevant ONC certifications to support regulatory obligations. Professional onboarding services and a dedicated support team guide practice staff through implementation and customization processes. Ongoing training resources, including webinars and documentation, facilitate continuous learning and system optimization. The combined solution provides the infrastructure to align clinical operations, financial management and patient engagement within specialty medical practices.
Q. Does ModMed support mobile devices?
ModMed supports the following devices:
Android, iPhone, iPad
Q. What level of support does ModMed offer?
ModMed offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum
