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Sugester Logo

Help desk management tool for small and midsize businesses

Table of Contents

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Sugester - 2026 Pricing, Features, Reviews & Alternatives

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Sugester overview

What is Sugester?

Sugester is a marketing automation system that helps small and medium-sized businesses with customer communication, product management, and team collaboration. Key features include live chat, task management, forum, knowledge base, feedback, and customer relationship management.

Managers can record detailed call logs to track phone conversations across the voice-over-IP systems. Sugester enables administrators to build databases and store the details and contents of offered products on a unified interface. Operators can also extract information from the customer relationship management (CRM) system to create client profiles.

Sugester lets stakeholders prepare to-do lists and monitor progress across tasks distributed among staff members on a centralized dashboard.

Starting price

9flat rate /
per month

Alternatives

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Sugester’s user interface

Ease of use rating:

Sugester reviews

Overall rating

4.0

/5

4

Positive reviews

50

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10
Rating distribution

5

4

3

2

1

2

0

2

0

0

Sugester's key features

Most critical features, based on insights from Sugester users:

Contact management
Email management
Interaction tracking
Remote access/control
Automated routing

All Sugester features

Features rating:

Alerts/Escalation
Autoresponders
Call center management
Call recording
Call routing
Catalog management
Collaboration tools
Content management
CRM
Customer surveys
Customizable branding
Discussions/Forums
Document storage
Drag & drop
Drip campaigns
Dynamic content
Event triggered actions
Forms creation & design
Full text search
Geotargeting
Image library
IVR
Knowledge base management
Lead management
Lead qualification
List management
Live chat
Macros/Templated responses
Marketing automation
Multi-Channel communication
Real-Time chat
Referral tracking
Reporting/Analytics
ROI tracking
Sales pipeline management
Screen sharing
Segmentation
Self service portal
Service level agreement (sla) management
SIP trunking
Support ticket management
Task management
Template management
Website visitor tracking
WYSIWYG editor

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Sugester pricing

Value for money rating:

Starting from

9

Per month

Flat Rate

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Sugester price and value

Value for money rating:

Sugester support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
24/7 (Live rep)
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support

Training options

Live Online
Documentation
Webinars

Sugester FAQs

Q. What type of pricing plans does Sugester offer?

Sugester has the following pricing plans:
Starting from: $9.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Sugester?

Sugester has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. Does Sugester offer an API?

No, Sugester does not have an API available.


Q. What other apps does Sugester integrate with?

Sugester integrates with the following applications:
GitHub, WooCommerce, Dropbox Business, PrestaShop, Gmail, WordPress, Plivo, Mailgun, Volusion, BigCommerce, Shopify


Q. What level of support does Sugester offer?

Sugester offers the following support options:
Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

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