getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Knowledge Management Software with Reporting/Analytics in 2026 - Page 3

Last updated: April 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

219 software options

ServiceNow Customer Service Management logo

Automate requests and deliver effortless experiences

learn more
ServiceNow Customer Service Management (CSM) is a comprehensive product designed simplify and improve the customer service experience. With CSM, companies can streamline their processes, automate their workflows, and provide self-service options for customers to engage on their channel of choice.

Read more about ServiceNow Customer Service Management

Users also considered
GreenRope logo

CRM solution for sales, marketing and operations

learn more
GreenRope is a scalable CRM and marketing automation tool, enabling businesses to consolidate sales, marketing and operations data, in order to streamline and grow their business. The cloud-based platform contains modules for sales, marketing, and operations to close deals, gain leads, and collaborate.

Read more about GreenRope

Users also considered
Faveo Helpdesk logo

Faveo Helpdesk helps simplify the customer support process

learn more
Faveo Helpdesk has served various clients across the globe to track and manage customer support. It helps your team stay organized. Faveo is integrated with email, phone, chat, social media (Facebook, Twitter), and many third-party applications. It is easy to install, easy to use, and cost-effective.

Read more about Faveo Helpdesk

Users also considered
HappyFox Help Desk logo

Helpdesk, customer support software

learn more
HappyFox is a cloud based, all-in-one help desk and customer support software. HappyFox's ticketing system enables the quick resolution of customers' issues via an efficient customer support workflow. The platform provides a built-in knowledge base, community forum and end-user support portal.

Read more about HappyFox Help Desk

Users also considered
Cloud Assess logo

Build Skills. Prove Competence. Stay Compliant.

learn more
Cloud Assess centralises knowledge with digital forms, assessments, and evidence portfolios. Capture, organise, and share information securely, while automation and real-time reporting make it easy to track skills, maintain compliance, and support continuous learning.

Read more about Cloud Assess

Users also considered
LogicalDOC logo

Enterprise document management for SMBs

learn more
LogicalDOC is a document management platform which stores all company documents in a centralized repository and enables teams to create, collaborate on, and manage any number of documents

Read more about LogicalDOC

Users also considered
Waybook logo

Playbook that stores all knowledge and training documents

learn more
Build a playbook for your business. All of your training, onboarding, process documentation and best practices in one place.

Read more about Waybook

Users also considered
keelearning logo

Smart Learning

learn more
keelearning is a cloud-based learning management system and elearning platform designed for frontline workers with a quiz function, designed for mobile use. This is also reflected in the usability.

Read more about keelearning

Users also considered
TOPdesk logo

The service management platform that makes service happen

learn more
TOPdesk is a service management platform for busy IT service teams that want to get things done. Packed with features and templates for processes like Incident Management, Asset Management and Change Management, TOPdesk is ready to use and quick to personalize. Our in-house people are here to help.

Read more about TOPdesk

Users also considered
Groove logo

Cloud-based helpdesk solution for small businesses

learn more
Groove enables teams small or large to stay on the same page and provide there customers with the personalized experience they deserve.

Groove is built for growing teams. You’ll get everything you need to be more productive and make your customers happier, without the hassle of a complicated helpdesk.

And it’s a more personal experience for your customers…

Read more about Groove

Users also considered
Stack Internal logo

Cloud-based collaborative knowledge management software

learn more
Stack Overflow Internal is the enterprise knowledge intelligence layer that ingests, validates, and delivers trusted knowledge into the tools and workflows technologists rely on every day.

Read more about Stack Internal

Users also considered
Zoho Learn logo

Comprehensive knowledge management and training platform.

learn more
Zoho Learn is a complete knowledge management and corporate training tool for businesses looking to centralize their company’s information and build online training programs. With Zoho Learn, you can create and share online knowledge manuals, run online training programs, and measure results.

Read more about Zoho Learn

Users also considered
Re:amaze logo

Support, engage, and convert customers on a single platform.

learn more
Hosted FAQ, embedded FAQ, integrated chat FAQ, topics management, article management, public and private articles. Quick insert within helpdesk and chat.

Read more about Re:amaze

Users also considered
Thought Industries logo

Leading Customer Learning & Intelligence Platform

learn more
Consolidate your knowledge base into a single, comprehensive solution where you can train, onboard, and certify customers; bringing documentation and training management together. Create, manage, and distribute content across the customer lifecycle to ensure adoption, retention, and advocacy.

Read more about Thought Industries

Users also considered
Axero logo

Intranet software and collaboration solutions.

learn more
Axero provides easy-to-use knowledge management software that boosts productivity, unifies your people, and helps your company thrive. Increase productivity. Unite employees. Improve culture.

Read more about Axero

Users also considered
TextExpander logo

Work faster & smarter with TextExpander's powerful snippets.

learn more
TextExpander is a typing productivity tool that helps teams manage recurring writing tasks, create snippets, correct spellings, share content, and more. Keep your whole organization communicating efficiently by sharing messaging snippets, signatures, and descriptions.

Read more about TextExpander

Users also considered
FileHold logo

Simple. Flexible. Document Management that Works!

learn more
FileHold’s document review and workflow software is designed for organizations with 10+ users. Includes version control, automated workflows, mobile access, and Microsoft Office integration, making it easy for your team to adopt. Available on-premise or in the cloud, and fully mobile-ready.

Read more about FileHold

Users also considered
Yext logo

Cloud-based digital presence platform

learn more
Yext is the leading digital presence platform for multi-location brands, powering the knowledge behind every customer engagement. With one central platform, brands can turn their digital presence into a differentiator by delivering consistent, accurate, and engaging experiences to customers.

Read more about Yext

Users also considered
iorad logo

Creates application instructions and step-by-step tutorials

learn more
Create & share how-to's to quickly support your users in a snap.

Read more about iorad

Users also considered
Fibery logo

Product discovery & development platform

learn more
Pick the best parts of Notion, Airtable, Google Docs and Trello and build the perfect workspace. With no code.

Read more about Fibery

Users also considered
Alloy Navigator logo

Award winning IT Asset Mgmt and Service Mgmt platform

learn more
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.

Read more about Alloy Navigator

Users also considered
Elium logo

Smart knowledge for global operations and customer services

learn more
Elium is an award-winning EU knowledge management solution that enables businesses to enhance knowledge accuracy, accessibility, and governance. Elium Hub centralises information for global operations, while Elium Desk provides frontline teams with the right knowledge to improve service quality.

Read more about Elium

Users also considered
Schoox logo

AI-powered LMS to prepare your frontlines and drive growth.

learn more
Schoox is the only AI-powered workplace learning platform built for enterprise and mid-market businesses with frontline employees, enabling complex organizations to turn learning and development (L&D) into critical functions that drive growth.

Read more about Schoox

Users also considered
Deepser logo

IT service desk, CRM, and asset management software

learn more
Shared database of technical manuals, procedures, guides and FAQs. Stay in control of shared information and create KBs, also in different languages. Allow faster training of employees and improve productivity. Increase self-resolution of tickets thanks to tags and keywords.

Read more about Deepser

Users also considered
Jostle logo

Helping employees succeed. Anytime, anywhere, with ease.

learn more
Jostle's the single place where everyone in your organization connects, communicates, and celebrates together. Anytime, anywhere, with ease. The result? Your culture comes to life, and each and every person is set up for success.

Read more about Jostle

Users also considered