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Act!

Next-level relationships. Next-level results.

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Act! Reviews - Page 4

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739 reviews

Recommended

EB
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Ernest B.

Marketing and Advertising, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ACT! CRM Review

Reviewed 14 days ago

I have been using ACT! for over a decade for various campaigns it has suited me every time which shows its versatility

Pros

very easy to use the sales and support staff are great based locally

Cons

no features in ACT! that are not liked all very well though out

Vendor response

Thank you for your review Ernest and for letting us know that you appreciate Act!'s ease of use and that our sales and support teams have been helpful to you! As a long-time customer, we'd love to learn more about how you're using Act!. If you're interested in being featured in an Act! Success Story, just follow this link or send me an email and we'll get the ball rolling. It only takes a few minutes of your time. https://www.act.com/success-stories/ Thank you again for your review!

LC
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Louis C.

Computer Hardware, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Act! CRM gives our company what it needs . Ease of use which boosts our team's productivity output

Reviewed 4 years ago

We are happy to upgrade to ACT CRM for their cloud based services, for Act's collection as well as consolidation of our sales data for marketing use and for new business acquisition . Act has also become an off and online supplemental data base for our company.

Pros

We loved Act's flexibility and ease of use as each of our team members were able to use Act with their mobile devices and phones. Our team members reported that Act's updating process is quick, painless, and automated. In addition , their user interface was quite intuitive and made for generation of highly configurable reports in a timely manner .

Cons

We have found Act to be a solid and multi faceted CRM. However , we would love more tutorials on importing contacts for business use and referral. By importing we would value some kind of scan utility feature for use with cell phones and tablets. That said , once a client enters contact information , Act will make a connection and provide information regarding parent companies or further supplemental data. This feature proves extremely useful.