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BigContacts

Simple CRM, Email & Contact Management Software

Table of Contents

Is this product right for your business?

Find out with a

BigContacts - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

BigContacts overview

What is BigContacts?

BIGContacts CRM offers an integrated Contact Management and Email Marketing Solution for Small Business. We give you the tools you need to capture more leads, convert more sales and retain more customers. We're unlocking the potential of every small business with an affordable and easy-to-use solution. Plans starting at only $5 per user - per month!

Key benefits of using BigContacts

BIGContacts offers simple and affordable web based CRM software where you can start with just the core tools you need to organize your contacts - and allows you to easily grow into a full suite of tools that will help you mange your business.

Starting price

9.99per user /
per month

Alternatives

with better value for money

Pros & Cons

Responsiveness

Simplicity

Organization

Stability

Analytics

BigContacts’s user interface

Ease of use rating:

4.3

(205)

BigContacts pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(5)

3-4(103)

5(97)

What do users say about BigContacts?

Reviewers feel BigContacts is easy to use, with a straightforward setup and intuitive interface that helps them manage contacts, track communication, and assign tasks efficiently. They appreciate the affordability, customization options, and the ability to access client information and collaborate with team members from anywhere. Many mention that it improves organization and productivity for both individuals and teams.

Some say they encounter issues with duplicate contacts, limited merging functions, and occasional glitches or slowdowns. They report mixed experiences with customer support—some find it responsive and helpful, while others feel it lacks consistency or direct access when problems arise.

Select to learn more

Who uses BigContacts?

Based on 205 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Financial Services

Real Estate

Construction

Management Consulting

Others

Use cases

Marketing

CRM for Startups

Ecommerce CRM Software

CRM

Consulting CRM

BigContacts's key features

Most critical features, based on insights from BigContacts users:

Contact management

4.8

(4)

Lead capture

5.0

(2)

Pipeline management

5.0

(1)

CRM

4.0

(1)

Prospecting tools

5.0

(1)

Campaign management

0.0

(0)

All BigContacts features

Features rating:

4.2

(205)

Interaction tracking

4.5

(2)

Workflow management

(0)

Third-Party integrations

(0)

Task management

3.5

(2)

Social media integration

(0)

Shared contacts

(0)

Segmentation

5.0

(1)

Search/Filter

(0)

Sales reports

(0)

Sales pipeline management

4.0

(1)

Reporting/Analytics

4.5

(2)

Reminders

(0)

Monitoring

(0)

Mobile access

5.0

(1)

Marketing automation

(0)

Lead segmentation

(0)

Lead nurturing

(0)

Lead management

4.0

(1)

Lead distribution

(0)

Email tracking

(0)

Email templates

(0)

Email marketing

4.5

(2)

Email management

4.5

(2)

Data import/export

3.0

(1)

Contact database

5.0

(1)

Calendar/Reminder system

4.0

(1)

Calendar management

(0)

API

(0)

Activity dashboard

(0)

BigContacts alternatives

BigContacts

4.3

(205)

Starting from

9.99

/user

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.2

Value for Money

4.5

Customer Support

4.4

Less Annoying CRM

4.8

(643)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.9

Features

4.5

Value for Money

4.9

Customer Support

4.9

Popl

4.7

(249)

visit website

Starting from

7.99

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.5

Customer Support

4.7

Bigin by Zoho CRM

4.7

(711)

visit website

Starting from

Per year

Free trial

Free version

Ease of Use

4.8

Features

4.5

Value for Money

4.7

Customer Support

4.5

BigContacts pricing

Value for money rating:

4.5

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Free Plan

No pricing info

Contact vendor for more details

Business

9.99

/user

Per month

Features included:

100 Email and Letter Templates
300 Tags
50000 Contact Capacity
50 Custom Fields
50gb File Storage
Automated Emails to Prospects
Automated Tasks for Follow-up
Opportunity/Sales Dashboard
Social Profile Search

Enterprise

No pricing info

Features included:

Unlimited Contact Capacity
Unlimited Custom Fields
Unlimited Email and Letter Templates
Unlimited File Storage
Unlimited Tags

User opinions about BigContacts price and value

Value for money rating:

4.5

(205)

To see what individual users think of BigContacts's price and value, check out the review snippets below.

“User Friendly and very easy to customize. Great tech support that is very responsive to our needs.”

John C.

Owner

“Very impressed with big contacts, it is very easy to use and offers a lot of options and services for a very affordable price.”

greg s.

BigContacts integrations (16)

BigContacts customer support

What do users say about BigContacts customer support?

Customer support rating:

4.5

We analyzed 41 verified user reviews to identify positive and negative aspects of BigContacts customer support.

Widely noted by reviewers, customer support is quick to respond and resolves issues efficiently.

A significant portion of users highlight that support staff are competent, patient, and communicate clearly in English.

Widespread user sentiment praises the team's proactive approach, sometimes reaching out before issues arise.

Multiple users appreciate that support is available, attentive, and helpful during onboarding and ongoing use.

Support options

24/7 (live rep)

Email/help desk

Chat

Knowledge base

Faqs/forum

Training options

Documentation

Webinars

Videos

Live online

To see what individual users say about BigContacts's customer support, check out the review snippets below.

“I contact customer service and I talk with someone IN THE U.S.A., who speaks perfect English, who is competent, and who is patient and solves my problem.”

Karen W.

CEO

“Furthermore, the customer service is unparalleled- they are even reaching out to me on their own to ask if I need help with anything!”

Caitlin C.

“Any questions or problems I have ever had with Big Contacts have been resolved very quickly, they truly go above and beyond with their customer support.”

Kalei B.

Office Manager

BigContacts FAQs

Q. What type of pricing plans does BigContacts offer?

BigContacts has the following pricing plans:
Starting from: $9.99/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money

Q. Who are the typical users of BigContacts?

BigContacts has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

Q. What languages does BigContacts support?

BigContacts supports the following languages:
English

Q. Does BigContacts offer an API?

Yes, BigContacts has an API available for use.

Q. What other apps does BigContacts integrate with?

BigContacts integrates with the following applications:
HubSpot Marketing Hub, Microsoft Outlook, Campaign Monitor by Marigold, ActiveCampaign, Zapier, FreshBooks, Twitter/X, LinkedIn for Business, Google Calendar, Mailchimp

Q. What level of support does BigContacts offer?

BigContacts offers the following support options:
24/7 (Live rep), Email/Help Desk, Chat, Knowledge Base, FAQs/Forum