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Booksy Biz
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Appointment scheduling and facility management tool
Table of Contents
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Booksy Biz - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Booksy Biz overview
Based on 481 verified user reviews
What is Booksy Biz?
Booksy Biz is an appointment scheduling solution with key features that include appointment management, online booking, confirmations and reminders, calendar management, and more.
Who uses Booksy Biz?
By industry, Booksy Biz reviewers are most commonly professionals in cosmetics (25%). The most frequent use case for Booksy Biz cited by reviewers is appointment scheduling (63% of reviewers).
What do users say about Booksy Biz pricing?
Most reviewers indicate that Booksy Biz is affordable and cost-effective, with a strong feature set for the price. Some users report satisfaction with the free trial, but some reviewers feel fees can be high or confusing.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Appointment Booking
Scheduling
Booking
Payments
Bugs and Issues
Account Management
Booksy Biz’s user interface
Booksy Biz review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.3
Ease of use
4.4
Customer support
4.3
Reviews sentiment
What do users say about Booksy Biz?
Users say Booksy Biz simplifies appointment booking, client management, and scheduling, making their businesses more organized and freeing up time for client interactions. They find the platform easy to use, appreciate features like 24/7 online booking, reminders, and the ability for clients to self-manage appointments, and note that it helps attract new clients and reduces no-shows. Some mention that it streamlines payments and offers useful marketing tools.
Reviewers report frustrations with customer support responsiveness, recurring bugs, and occasional glitches that disrupt service. They express concerns about fees, payout delays, and limited customization options, and some feel updates can introduce new issues or break existing features.
Select to learn more
Who uses Booksy Biz?
Based on 481 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Booksy Biz's key features
Most critical features, based on insights from Booksy Biz users:
All Booksy Biz features
Features rating:
Booksy Biz alternatives
Booksy Biz
Starting from
29.99
Per month
Fresha
Starting from
14.95
/user
Per month
GlossGenius
Starting from
28
Per month
Vagaro
Starting from
23.99
Per month
Booksy Biz pricing
Value for money rating:
Starting from
29.99
Per month
Flat Rate
User opinions about Booksy Biz price and value
Value for money rating:
To see what individual users think of Booksy Biz's price and value, check out the review snippets below.
Angel P.
Barber
Sandra G.
Cosmetologist
Booksy Biz integrations (3)
Integrations rated by users
We looked at 481 user reviews to identify which products are mentioned as Booksy Biz integrations and how users feel about them.
Integration rating: 4.6 (9)
Integration rating: 3.7 (3)
“We primarily use SalesBlink for initial cold outreach and lead generation rather than booking meetings directly within the platform, so calendar syncing is simply less critical for our specific daily workflow.”
Javier S.
Founder
Integration rating: 5.0 (1)
“It makes our team communications during operations very easy and also allows us to share work updates quickly.”
Kevin J.
Operations Project Coordinator
Integration rating: 1.0 (1)
Other top integrations
Booksy Biz customer support
What do users say about Booksy Biz customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Booksy Biz customer support.
A subset of reviewers highlight quick, responsive, and helpful customer support that resolves issues efficiently.
Multiple users appreciate the knowledgeable and friendly staff who assist with onboarding and app navigation.
A number of users report slow response times, difficulty reaching support, and unresolved issues when contacting customer service.
Multiple users mention that customer support quality has declined, with some describing it as unhelpful or unprofessional.
Support options
Training options
To see what individual users say about Booksy Biz's customer support, check out the review snippets below.
“The percentages off the Booksy boost could be taken at time of service, I think it should be at the time of service at least”
Thomas R.
Barber
“I have had every imaginable problem, and even though customer service is friendly, they have not been effective in resolving even the most basic of my issues.”
Robb S.
Owner
Booksy Biz FAQs
Booksy Biz has the following typical customers:
Freelancers, Small Business, Mid-size Business, Large Enterprises
These products have better value for money
Q. What is Booksy Biz used for?
Booksy Biz is a business management platform designed to streamline and optimize operations for service-based businesses. The platform offers a suite of features to help owners and professionals manage day-to-day activities with ease. At the core of Booksy Biz is its powerful calendar management system. Users can personalize calendars with color-coding and drag-and-drop functionality, while also taking advantage of automated waitlists to fill unexpected openings. The platform's booking tools provide clients with online booking access, allowing teams to view service listings, leave reviews, and manage appointments for themselves or family and friends. Booksy Biz excels in client management, offering detailed client cards, note-taking capabilities, automated appointment confirmations and reminders, and advanced client segmentation through tagging. The platform's service management features enable businesses to upsell add-ons, handle parallel bookings, create combo services, and even offer mobile services with custom travel radii and fees. To drive growth, Booksy Biz provides a suite of marketing tools, including email and SMS blasts, social media post creation, and integration with the Booksy marketplace, exposing businesses to potential clients. Seamless payment processing is a key component of Booksy Biz, with features such as mobile payments, gift card sales, and detailed sales reporting. The platform offers robust no-show protection through customizable cancellation policies and fees. Booksy Biz caters to the needs of salon and spa owners with staff management tools, resource allocation, and inventory tracking, ensuring smooth day-to-day operations. With a range of core offerings, including mobile and web applications, the Booksy Biz ecosystem provides a comprehensive solution for service-based businesses to streamline operations and drive growth.
Q. Does Booksy Biz support mobile devices?
Booksy Biz supports the following devices:
Android, iPhone, iPad
Q. What level of support does Booksy Biz offer?
Booksy Biz offers the following support options:
24/7 (Live rep), FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat
