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ChatBot Logo

Easy to use chatbot platform for business

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Table of Contents

ChatBot - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

ChatBot overview

What is ChatBot?

Create chatbots in minutes with diverse templates and automate key tasks right away. Easily drag-and-drop new elements to adapt any template to your needs. ChatBot is ready to work out of the box, while AI algorithms help you improve responses over time.

Design smooth conversational experiences to build better relationships with your customers. Send dynamic responses that encourage customers to chat and interact. Mix and match text, images, buttons, and quick replies to show off your brand, products, and services.

Use ChatBot on different platforms and channels using one-click integration (Facebook Messenger, Slack, LiveChat, WordPress, and more). Connect your chatbot to just about anything you can think of using open API, webhooks, and Zapier.

Starting price

50flat rate /
per month
view pricing plans
try for free

Pros & Cons

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Customer Support

Answering Questions

Chat Functionality

Pricing

ChatBot’s user interface

Ease of use rating:

ChatBot pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(1)
3-4(19)
5(46)

What do users say about ChatBot?

ChatBot allows you to ask questions without waiting for a customer service representative.

Select to learn more


Who uses ChatBot?

Based on 66 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Health, Wellness and Fitness
Education Management
Legal Services
Construction
Others

Use cases

Live Chat
Chatbot
Artificial Intelligence
Conversational AI Platform

ChatBot's key features

Most critical features, based on insights from ChatBot users:

Chatbot
Code-free development
Live chat
Pre-Configured bot
Speech recognition
Multi-Language
Intent recognition

All ChatBot features

Features rating:

A/B testing
Access controls/permissions
Activity dashboard
AI copilot
AI/Machine learning
Alerts/Escalation
API
Appointment management
Appointment scheduling
Audience targeting
Augmented analytics
Automated responses
Automated routing
Autoresponders
Campaign management
Campaign segmentation
Canned responses
Chatbot
Chat/Messaging
Chat Transcript
Code-free development
Collaboration tools
Communication management
Configurable workflow
Contact database
Contact management
Contextual guidance
CRM
Customer database
Customer experience management
Customer segmentation
Customer Service Analytics
Customer support
Customer surveys
Customizable branding
Customizable fields
Data extraction
Data import/export
Data storage management
Data visualization
Document management
Document storage
Drag & drop
Email Automation
Engagement tracking
Event triggered actions
Feedback management
File sharing
For developers
For ecommerce
For sales/marketing
For sales teams/organizations
Generative ai
Geotargeting
Group messaging
Human Handover
Intent recognition
Interaction tracking
Knowledge base management
Language detection
Lead capture
Lead distribution
Lead management
Lead nurturing
Lead qualification
Live chat
Machine learning
Mobile access
Mobile app
Monitoring
Multi-Channel communication
Multi-Channel management
Multi-Channel marketing
Multi-Language
Multiple data sources
Natural language processing
Offline form
One-to-One messaging
Performance metrics
Pre-Configured bot
Predictive analytics
Proactive chat
Process/Workflow automation
Product recommendations
Query suggestions
Real-Time analytics
Real-time consumer-facing chat
Real-time conversations
Real-Time data
Real-Time monitoring
Real-Time notifications
Reporting/Analytics
Reporting & statistics
Role-Based permissions
Search/Filter
Sentiment analysis
Single sign on
Social media integration
Speech recognition
Support ticket management
Surveys & feedback
Tagging
Template management
Third-Party integrations
Transcripts/Chat history
Transfers/Routing
Trend analysis
Virtual personal assistant (vpa)
Visual analytics
Workflow management

ChatBot alternatives

ChatBot logo
visit website

Starting from

50

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Chatbase logo

Starting from

19

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
ChatGPT logo

Starting from

20

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Tidio logo

Starting from

24.17

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

ChatBot pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

50

Per month

Features included:

  • 1000 Valid Chats/Month
  • 1 Active Chatbot
  • 7-Day Training History
  • All Integrations
  • Basic Reporting
  • Data Security
  • Unlimited Number of Stories

Team

149

Per month

Features included:

  • 5000 Valid Chats/Month
  • 5 Active Chatbots
  • Advanced Reporting
  • All Integrations
  • Button Actions
  • Team Collaboration
  • Unlimited Number of Stories
  • Unlimited Training History
  • Version History and Data Security

Business

499

Per month

Features included:

  • 25000 Valid Chats/Month
  • Advanced Reporting
  • All Integrations
  • Button Actions
  • Personal Onboarding
  • Premium Customer Support
  • Security Assistance and Data Security
  • Team Collaboration
  • Unlimited Active Chatbots
  • Unlimited Number of Stories
  • Unlimited Training History
  • Version History

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Advanced Reporting
  • All Integrations
  • Button Actions
  • Chatbot Building Services
  • Chatbot Maintenance
  • Custom Chat Package
  • Custom Integrations
  • Dedicated Acc. Manager
  • Personal Onboarding
  • Premium Customer Support
  • Security Assistance and Data Security
  • Team Collaboration
  • Unlimited Active Chatbots
  • Unlimited Number of Stories
  • Unlimited Training History
  • Version History

User opinions about ChatBot price and value

Value for money rating:

To see what individual users think of ChatBot's price and value, check out the review snippets below.

“Chatbot is a awesome tool because it is innovative, and easy to tailor our needs for clients who need to chat in about patients.”
RM

Rachel M.

Customer Operations III

“ChatBot allows you to ask questions without waiting for a customer service representative. ”
Verified reviewer profile picture

Melissa M.

Teacher and Tutor

ChatBot integrations (26)

Integrations rated by users

We looked at 66 user reviews to identify which products are mentioned as ChatBot integrations and how users feel about them.

Jira logo
Jira

Integration rating: 5.0 (1)

Webflow logo
Webflow

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Slack logo
Slack

Integration rating: 5.0 (1)

Useful to get updates

AK

Aryan K.

CEO

Integration rating: 5.0 (1)

ChatBot customer support

What do users say about ChatBot customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of ChatBot customer support.

Widespread user sentiment highlights the support team's helpfulness during setup and ongoing use, with guidance to optimize chatbot efficiency.

A significant portion of users appreciate the support team's responsiveness, openness to suggestions, and ability to resolve issues effectively.

Support options

Knowledge base
Chat
24/7 (live rep)
Faqs/forum
Email/help desk
Phone support

Training options

Documentation
Live online
Videos
In person

To see what individual users say about ChatBot's customer support, check out the review snippets below.

“Its a great experience and the customer service is the best.”

AO

April O.

Self Employed Rancer

“ChatBot allows you to ask questions without waiting for a customer service representative. ”

Verified reviewer profile picture

Melissa M.

Teacher and Tutor

“Having to deal with different agent each time I am relating same problem to a service provider.”

JB

Jessica B.

Digital content creator

“I have been a customer with ChatBot for years and our account expired.”

AS

Ash S.

Coordinator

ChatBot FAQs

Related categories