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Custify

Customer success solution for SaaS businesses

(1)

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Custify Reviews

Overall rating

4.9

/5

104

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.39/10

Reviews by rating

Pros and cons

Client communication has improved, we save time and simplify reports. Their team really seems to care about each client and are very responsive to all our questions or requests.
This CRM tool is very useful and it helps you save a lot of time, while all of your tasks work more smoothly.
It’s been quite easy to implement and the team was really helpful providing technical support and recommendations. We got a lot of ideas of great use cases we had not thought of.
Since we are not wasting anymore time to identify problems, we have more time for our clients and that can be seen in the churn numbers.
This was due to the fact we focus on so many things that it seemed we didn't have a clear objective. The dashboard is missing a lot.
At first it’s a bit difficult to use, but once you get the hang of it, you become a duck in the water.
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104 reviews

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