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LogMeIn Resolve
5
121
4
71
3
16
2
4
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based remote support solution for SMBs
Table of Contents
LogMeIn Resolve - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
LogMeIn Resolve overview
Based on 214 verified user reviews
What is LogMeIn Resolve?
By industry, LogMeIn Resolve reviewers are most commonly professionals in information technology and services (15%). The most frequent use case cited is remote support (61% of reviewers).
What do users say about LogMeIn Resolve pricing?
Some users say LogMeIn Resolve offers reasonable value for money for smaller teams, and reviewers appreciate the pricing for volume users. However, some reviewers feel it becomes expensive with more licenses, and they note disappointment with reduced features and no free version.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Remote Support
Customer Support
Ticketing System
Bugs and Issues
GoToAssist
Client Support
LogMeIn Resolve’s user interface
LogMeIn Resolve pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.4
Ease of use
4.5
Customer support
4.2
Reviews sentiment
What do users say about LogMeIn Resolve?
By industry, LogMeIn Resolve reviewers are most commonly professionals in information technology and services (15%). The most frequent use case cited is remote support (61% of reviewers).
Select to learn more
Who uses LogMeIn Resolve?
Based on 214 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
LogMeIn Resolve's key features
Most critical features, based on insights from LogMeIn Resolve users:
All LogMeIn Resolve features
Features rating:
LogMeIn Resolve alternatives
LogMeIn Resolve
Starting from
29
Per month
Zendesk Suite
Starting from
39
/user
Per month
Freshdesk
Starting from
19
/user
Per month
Milvus
Starting from
25
/user
Per month
LogMeIn Resolve pricing
Pricing plans
Pricing details:
User opinions about LogMeIn Resolve price and value
Value for money rating:
Of 20 reviews that provide robust commentary on LogMeIn Resolve's price and value, mention it in a positive light.
Some users say LogMeIn Resolve offers reasonable value for money, especially for smaller teams or starter companies needing fewer licenses. Reviewers appreciate the intuitive interface and find the pricing for volume users acceptable. Some users report that the available features and ease of use justify the cost. However, some reviewers feel the software is expensive, particularly as more licenses are needed, and indicate that costs can increase with additional users or unforeseen charges. Users think the subscription model favors larger companies and mention disappointment with reduced features at the same price. Some reviewers note the absence of a free version.
, and
LogMeIn Resolve integrations (9)
Integrations rated by users
We looked at 214 user reviews to identify which products are mentioned as LogMeIn Resolve integrations and how users feel about them.
Integration rating: 3.3 (4)
Integration rating: 5.0 (2)
Integration rating: 1.0 (1)
“It was mainly used to get asset data in. There are other methods available.”
Adam D.
IT Administrator
Integration rating: 3.0 (1)
“drafting documents, letters and statements.”
Yu N.
Director
Integration rating: 5.0 (1)
“Allow us to hold our meeting discussions virtually.”
Cleophus V.
Safety and Compliance Officer
Other top integrations
LogMeIn Resolve customer support
What do users say about LogMeIn Resolve customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of LogMeIn Resolve customer support.
A large number of users highlight the 24/7 availability and prompt responses from customer support as a major benefit.
Common user feedback praises how easy it is to connect with support and quickly resolve technical issues.
A minority of users report slow or insufficient responses from customer support, especially when troubleshooting setup or new features.
Support options
Training options
To see what individual users say about LogMeIn Resolve's customer support, check out the review snippets below.
“Great customer service and prompt replies.”
Brian K.
Clinical Research Coordinator
“This definitely helps solves customer issues and allows us to help diagnose and resolve those specific issues.”
Hillel G.
Director of Implementation
“I feel so much stress has been taken form just by being able to manage every user and device without having to put on steel toes and walk to them, or get on a Zoom Call and try to walk someone through my troubleshooting process”
Donna L.
IT Manager
LogMeIn Resolve FAQs
Designed with today's SMBs in mind, LogMeIn Resolve is an all-in-one IT support software built to help IT professionals streamline their help desk by bringing together the tools they need to engage, identify problems, and fix issues faster. It combines game-changing IT management and support software with conversational ticketing and a zero-trust architecture into a single consolidated tool. Simple, secure, flexible, and best of all, free to use. The solution offers proactive monitoring to automatically detect device issues and address them before they escalate. Users can create tailored alert policies on key system processes, eliminate noise with flexible thresholds, and customize monitoring by individual or groups of devices. LogMeIn Resolve also features no-code IT automation, allowing users to automate workflows and task management processes
These products have better value for money
