MyTime Reviews

I started using MyTime when it was just an online scheduling tool, but now it is so much more. I use it for product sales, as a time sheet for my employees, to track sales, to communicate with customers, and for all of my online marketing! If you are a new user, MyTime can replace so many different services that you are probably paying for separately, and save you a ton of money at the same time. If you are a veteran user (like me), keep an eye on all of the extra services that are constantly being added, like the reputation manager and email marketing campaigns.

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I've been with MyTime for about a month now and have been thoroughly impressed with this company. Their customer service is phenomenal! They have a quick link to send feedback on the app/software that makes it easy to either report an issue or suggest a feature. I've submitted several ideas and had a couple of glitches and have been pleasantly surprised to either receive a response by email or even a telephone call! MyTime has literally called me four or five times to discuss either my ideas or understand a small issue I'm experiencing. Who does that anymore?! I love it! I have direct phone numbers and email address to real people who answer the phone. Awesome. I could go on forever about the customer service but I actually love the software and app as well! App: We have tried several different scheduling software options only to find that none of them could form to what we need for our home based business or they didn't have a mobile app to use on the go. We own an on the go business with no store front so 100% of our customer interaction is in their homes or through technology. With the app we can schedule appointments and input client information, call and message clients and check out analytic info. The software adds that much more to the software possibility. You can customize automatic, and professional looking emails/text messages to be sent as reminders or thank yous. You can ask for reviews automatically. You can check on the customers profile to see what type of communication they've received through the app. You can also schedule employees and easily manage their time. I don't know a lot about how this works, but each time you schedule on MyTime it helps with SEO. They do stuff to help you show up better in the search engine...I don't know all the details but it sounded really good for small business trying to get their names out there :) There's plenty more that can be said, but just experience it for yourself. You wont be disappointed!

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I've been using My Time for as long as I can remember to manage everything from work to personal life. Its very easy to use, both as a newbie and an experienced user. Brilliant price point, compared to other applications that offer similar features this is a steal! My Time also integrates very well with other applications, such as Google and Facebook, allowing me to sync contacts across services. Both the desktop and mobile applications work very well, offering basically the same user-experience across various devices.

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This app has made scheduling and client management so much easier as a new small business owner who is everything; CEO, CFO, CMO, and Admin, HR, Payroll, Customer Service, and Public Relations. With the app I am able to create client profiles at the same time as their appointment, provide a quote on services so there are no surprises, receive payment, appointment creation and reminders to reduce no shows and unfilled bookings, create recurring appointments for repeat business, provide a thorough menu, set up marketing and promotions a year out, setup feedback/review opportunity for the client, product codes and discounts, and reminders for recurring treatments.

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We originally chose Mytime because our clients were looking for a more modern and easier way to book their appointments. For a long time we were a standard Paper Booking system. Our clients LOVE being able to book online at their own ease. Many don't have the time to call during business hours, and they love being able to book at 10PM if necessary. We have greatly enjoyed their system's convenience and our clients have too!

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I truly believe that my time is on my side they want to see me when and want my business to thrive. I love how the CEO will chime in to get clarity from me firsthand. #priceless

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First learned about MyTime in 2013 when I was first starting my business in LA and so were they. They helped us in promoting our off-peak times which kept us pretty booked during those slow hours. We parted for a while as our booking software then was not compatible with them and we were getting double booked which was a great problem until clients start complaining about it :P Once they had scheduler in place, we went back and was very happy that most of our data was properly ported. MyTime overall is very user-friendly and you could actually figure out most functions on your own. I love the communicator feature and the automated reminders. the rest of the team are very helpful and that makes the whole experience 100x better.

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I've been with my time over a year and have been able to increase my business because I can study my business thanks to the reports that they system can run. Anytime I have ever had a suggestion or a problem the customer service has been prompt to respond and improve upon the system. Even the CEO has contacted me directly to gain understanding off a past issue! I'm in love with MyTime and couldn't see myself using anything different!

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It is very intuitive and easy to use. There are a lot of really cool built in features that streamline the process of creating appointments and saving notes. I also LOVE the responsiveness of the customer service. They actually listen to feedback, and implement it quickly if it is something that would be useful.

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My experience has been so awesome that I switched to MyTime from another software after 5 years of service and their failure to keep with changing technology.

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The MyTime system has made my life so much easier and simpler! No more emails and phone calls from clients to schedule massage appointments and private yoga classes and running sessions. I can block off times when I’m unavailable, sync my appointment schedule with my Google calendar so I can see personal and business appointments in one place, send emails and text messages directly to clients from my dashboard, and I love that I can customize special prices for certain clients and even use discount coupon codes for holiday discounts. I’ve been getting more and more return clients since I’ve started using MyTime, and payment is all seamless and happens automatically. I just love this system and wouldn’t look anywhere else!

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MyTime has really helped me organize my practice. Clients can schedule and reschedule their sessions without having to reach me by phone. I keep all my notes and records in one place. One thing I really like is that it automatically applies the cancellation policy without making me enter into an awkward conversation or negotiation with the client. It's also helped me improve my online reviews which has in turn brought me additional clients. Their customer service is fantastic and always responsive and helpful.

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It increased my retention rate and decreased cancellations.

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Easy to use, great support, sooooo streamlined! They really make it easy to use, which makes running my business(es) much easier

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Customer support is really the only pause here...it used to be above expectations and now follow up is needed for recognition of issues and multiple calls or emails to find solutions.

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Easy to use. A few clients have managed to make mistakes in scheduling but it is rare. This app has been a huge help to me.

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Great product for scheduling of service , website integration works well with my site. Easy set up.

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The sales rep was extremely pushy when convincing me to subscribe to MyTime and was so confident that it would suit my needs after describing in precise detail what I needed. They should have never taken me as a client because it doesn't function well at all for what we need. I would be fine with the workarounds that were suggested to me if they worked, but they don't. Services that should be available becasue I have it set up perfectly will just randomly disappear. My clients see our marketing dollars at work and call wanting to sign up, but say that it looks like the appointments are booked up. The sales rep convinced me to sign up during my high season, promising that I wouldn't get charged until I actually started using the system. And promised that if I decided it wasn't a good solution for me, he'd have "no problem" getting me out of the contract. I started getting charged for MyTime LONG before I was ready to even begin setting it up. And I reached out to that sales rep for help, and he was no longer with the company. Not only did the MyTime staff not hold up the promises of their sales rep they employed, but they also agreed that I made a terrible mistake by believing him. The customer service is terrible and the system is glitchy. They don't care that they've cost my business thousands of dollars..... just awful.

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I am not a geek but this was easy enough for me to use and teach my staff to use. I learned about this software program from the hairdresser in the shop next door.

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I love that my hair clients can book online and it frees me up from having to do it all. I love how the schedule keeps me organized. The online booking connected to my Facebook page was the main reason I chose MY time. These days, you don't really need a website, if you have a Facebook page. Also, I love how the Mytime calendar syncs with my iPhone calendar.

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With my type of Mobil business I need a few more functions to make it perfect for me. It has helped me with having employees and scheduling. My time does try to help and fix what they can. They are changing and updating all the time. I feel soon they will have the options that I need.

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This company has really been great from start to present!! I started with MyTime as they grew with my business also so growing together has been great! Being able to do scheduling and marketing including payment for service all in one place has been absolutely great!! I recommend this for new and well established businesses !!

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It has helped make running my business easier.

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I love that MYTIME offers online booking that is extremely easy for my customers to use! My customers love being able to book online whenever and wherever they want! My groomers love that MYTIME is like having a very smart receptionist on staff at all times! MYTIME is always adding new features which is awesome

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it has helped us organize and maximize productivity. we have been overall very happy with the product.

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