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Preferred Patron Loyalty Logo

Innovative Loyalty Programs, Customer Engagement & Gift Card

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Table of Contents

Preferred Patron Loyalty - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: December 2025

Preferred Patron Loyalty overview

What is Preferred Patron Loyalty?

Preferred Patron Loyalty Program: A Comprehensive Solution for Customer Engagement and Retention

Experience the power of a branded loyalty program with diverse promotions, including our exclusive WeatherSmart™ Intelligence. Recognize customer purchases and visits, boost retention, and drive growth. Stand out with innovative features that set your business apart.

Preferred Patron Loyalty is designed for businesses of all sizes across various industries, including retail, automotive, healthcare, casinos & slot parlors, hospitality, cosmetics, salon & spa, health & fitness, golf resorts & country clubs, cafés & pubs, and more. Our platform captures essential customer data to create effective, loyalty-centric strategies and coordinates event-triggered emails in real time.

Our unique WeatherSmart™ Intelligence allows you to create targeted marketing campaigns based on real-time weather conditions, ensuring your promotions are always relevant and impactful. Alongside WeatherSmart™, we offer various incentive-based programs such as appreciation, coupons, recognition, referral, miss-you offers, cashback, and more. These can be delivered dynamically, on-demand, or on a scheduled basis, tailored to individual customer data and loyalty rules.

Preferred Patron operates as a Cloud/SaaS solution, providing cross-device compatibility, comprehensive marketing services, and robust customer management features. The platform includes diverse accrual methods, omnichannel marketing capabilities, detailed reporting and analytics, and a vast digital rewards catalog featuring major brands like Amazon, Walmart, and Visa. We offer multiple interfaces, including Standalone, Cloud/Web, and Kiosk, providing flexibility to meet your business's unique needs.

Join the many businesses that trust Preferred Patron Loyalty to drive customer engagement and foster growth. Our innovative features and comprehensive support make us the ideal choice for businesses looking to enhance their loyalty programs and stand out from the competition. Discover how our exclusive WeatherSmart™ Promotions can transform your customer engagement strategies. Visit our website or contact our sales team at 800-531-1108 to learn more.

Key benefits of using Preferred Patron Loyalty

Benefits of Preferred Patron Loyalty Program

Comprehensive Loyalty Programs: Preferred Patron Loyalty provides spend-based, visit-based, and purchase-based loyalty programs through various interfaces, including customer-facing kiosks, cashier-facing POS-like systems, and mobile applications. This ensures seamless integration with your business operations and enhances customer engagement.

Incentive-Based Promotions: Create a wide range of incentive-based promotions such as Mystery Rewards, Cash Back, Coupons, Appreciation, Best Member, Recognition, Miss You, Referral, and Surveys. Diverse incentives keep customers engaged and motivated to return.

Exclusive WeatherSmart™ Intelligence: Our unique feature allows businesses to create highly targeted marketing campaigns based on real-time weather conditions. Promotions are always relevant and timely, boosting customer engagement and retention.

White-Label Programs: Maintain your brand identity with our white-label loyalty programs, ensuring a consistent customer experience and strengthening brand loyalty.

Flexible Reward Fulfillment: Choose to fulfill rewards using your own products and services or supplement your catalog with digital rewards from major brands like Amazon and Walmart. Offer desirable rewards that appeal to your customer base.

Integrated Marketing Management: Our platform includes a tool that coordinates event-triggered offer emails in real-time, ensuring timely and relevant communication with customers.

Dynamic Content Delivery: Deliver content to customers in real-time, on-demand, or on a scheduled basis. Tailor your marketing efforts to individual customer data, maximizing campaign impact.

Cloud/SaaS Solution: Enjoy cross-device compatibility and comprehensive marketing services. The platform includes diverse accrual methods, omnichannel marketing capabilities, detailed reporting and analytics, and a vast digital rewards catalog featuring major brands like Amazon, Walmart, and Visa.

Training and Support: We provide extensive training and support to ensure businesses can maximize the benefits of our loyalty program. Our dedicated team is available to assist with any questions or issues.

Customer Management Features: Capture and utilize essential customer data like demographics, purchase behaviors, and communication preferences. This is crucial for creating effective, loyalty-centric strategies.

Join the many businesses that trust Preferred Patron Loyalty to drive customer engagement and foster growth. Our innovative features, comprehensive support, and flexible solutions make us the ideal choice for businesses looking to enhance their loyalty programs and stand out from the competition.

Starting price

29flat rate /
per month
view pricing plans

Preferred Patron Loyalty’s user interface

Ease of use rating:

Preferred Patron Loyalty pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(1)
3-4(6)
5(101)

What do users say about Preferred Patron Loyalty?

The platform is intuitive and easy to use, the team is responsive and great to work with, and the email tool fits our needs perfectly.

Select to learn more


Who uses Preferred Patron Loyalty?

Based on 108 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Retail
Food & Beverages
Apparel & Fashion
Automotive
Others

Use cases

Customer Loyalty
Small Business Loyalty Programs
Customer Engagement
Customer Communications Management
Customer Experience

Preferred Patron Loyalty's key features

Most critical features, based on insights from Preferred Patron Loyalty users:

Rewards management
Loyalty program
SMS marketing
Gift card management
Transaction history
Multi-Channel marketing

All Preferred Patron Loyalty features

Features rating:

Contact management
Customizable branding
Interaction tracking
Batch communications
Activity tracking
Reporting & statistics
Member portal
CRM
Customer database
API
Discount management
Loyalty cards
Referral tracking
eCommerce management
Performance metrics
Onboarding
On-Demand communications
No-Card loyalty system
Personalization
Point of sale (pos)
Predictive analytics
Program Notices
Promotions management
Publish scheduling
QR codes
Case management
Incentive management
Interactive content
Issue management
Issue tracking
Knowledge base management
Member directory
Membership management
Mobile access
Monitoring
Multi-Campaign
Multi-Channel communication
Multi-Channel management
Multi-Currency
Multi-Language
Multi-Location
Negative feedback management
Social media integration
Social promotion
SSL security
Support ticket tracking
Survey/Poll management
Surveys & feedback
Tagging
Template management
Text analysis
Third-Party integrations
Trend analysis
Usage tracking/analytics
User management
Vehicle tracking
Visual analytics
Widgets
Win/Loss analysis
Real-Time analytics
Real-Time data
Real-Time notifications
Real-Time reporting
Real-Time updates
Reference usage tracking
Reminders
Renewal management
Reporting/Analytics
Reviews management
Rewards points
ROI tracking
Scheduling
Search/Filter
Self service portal
Sentiment analysis
SMS messaging
Categorization/Grouping
Chat/Messaging
Churn management
Client portal
Commenting/Notes
Communication management
Complaint monitoring
Compliance management
Contact database
Content creation
Conversion tracking
Corrective and preventive actions (capa)
Coupons
Customer acquisition
Customer activity tracking
Digital wallet
Access controls/permissions
Account alerts
Account Management
Activity dashboard
AI copilot
AI/Machine learning
Alerts/Escalation
Alerts/Notifications
Appointment management
Audience targeting
Audit trail
Behavioral analytics
Campaign analytics
Campaign management
Campaign planning
Campaign Segmentation
Canned responses
Drag & drop
Editorial Calendar
Email management
Email marketing
Email reminders
Email templates
Engagement tracking
Event management
Event triggered actions
Feedback management
Filtering
For sales/marketing
For small businesses
Gamification
Geolocation
Health score
Customer engagement
Customer experience management
Customer history
Customer journey mapping
Customer management
Customer portal
Customer profiles
Customer segmentation
Customer Service Analytics
Customer surveys
Customizable fields
Customizable forms
Customizable reports
Customizable templates
Dashboard
Data import/export
Data visualization

Preferred Patron Loyalty awards

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Preferred Patron Loyalty logo
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29

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Preferred Patron Loyalty pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Small Business

29

Per month

Features included:

  • White Labeled
  • Autopilot Operation
  • Marketing Manager
  • Email Marketing
  • SMS Marketing
  • Rewards Program
  • Promotions
  • CRM Segmentation
  • Visual Dashboard
  • Instant Deals
  • Gamification Strategies
  • Review Collection
  • Instant Download Rewards
  • Advanced E-mail designer
  • Mobile Web Portal
  • Kiosk application
  • In App Redemptions
  • Gift Card Management
  • Virtual/e-Gift Card delivery
  • Digital Stamp Card
  • Digital Punch Card
  • Mobile App
  • Mobile Wallet

Growth

199

Per month

Features included:

  • Multi-Store Pooling
  • White-Labeled
  • Autopilot Operation
  • Marketing Manager
  • Email Marketing
  • SMS Marketing
  • CRM Segmentation
  • Visual Dashboard
  • Rewards Program
  • Cash Back Incentives
  • Promotions
  • Instant Deals
  • Gamification Strategies
  • Review Collection
  • Instant Download Rewards
  • Achievement Tiers
  • Advanced behavioral marketing
  • Product/SKU level marketing
  • Packages (stamp cards or bundled services)
  • Advanced E-mail designer
  • Mobile Web Portal
  • Kiosk application
  • In App Redemptions
  • Gift Card Management
  • Virtual/e-Gift Card delivery
  • API for In-house Integrations
  • Webhooks
  • Standard Support
  • Account setup by experts
  • Moible App
  • Mobile Wallet
  • Digital Stamp Cards
  • Digital Punch Cards
  • Points & Rewards
  • Cash Back
  • Stamps

Enterprise

10,000

Per month

Features included:

  • Multi-Store Pooling
  • Central Rules & Local Overides
  • White-Labeled
  • Autopilot Operation
  • Marketing Manager
  • Email Marketing
  • SMS Marketing
  • CRM Segmentation
  • Visual Dashboard
  • Enterprise Analytics
  • Rewards Program
  • Cash Back Incentives
  • Promotions
  • Instant Deals
  • Gamification Strategies
  • Review Collection
  • Instant Download Rewards
  • Achievement Tiers
  • Advanced behavioral marketing
  • Product/SKU level marketing
  • Packages (Stamp Card / Bundled Services)
  • Advanced E-mail designer
  • Mobile Web Portal
  • Kiosk application
  • In App Redemptions
  • Gift Card Management
  • Virtual/e-Gift Card delivery
  • API for In-house Integrations
  • Webhooks
  • Priority Support
  • Account setup by experts
  • Mobile App
  • Mobile Wallet
  • Points & Rewards
  • Cash Back
  • Stamps
  • Sandbox Environment

Franchise

2,000

Per month

Features included:

  • Multi-location Capable
  • ~50,000 Members/license
  • White-Labeled
  • Autopilot Operation
  • Marketing Manager
  • E-mail Marketing
  • SMS Marketing
  • CRM w/segmentation
  • Visual Dashboard
  • Rewards Program
  • Cash Back Incentives
  • Promotions
  • Instant Deals
  • Gamification Strategies
  • Review collection & hosting
  • Instant Download Rewards
  • Achievement Tiers
  • Advanced behavioral marketing
  • Product/SKU level marketing
  • Packages (stamp cards & bundled services)
  • Advanced E-mail designer
  • Mobile Web Portal
  • Kiosk application
  • In App Redemptions
  • Gift Card Management
  • Virtual/e-Gift Card delivery
  • API for In-house Integrations
  • Webhooks
  • Priority Support
  • Account setup by experts

Community Deals

30

/user

Per month

Features included:

  • Multi-location Capable
  • Multitenancy Capable
  • Unlimited Customers
  • Unlimited Deals
  • Promotions (birthday & anniversary)
  • Mobile Deals Portal
  • Autopilot Operation
  • Marketing Manager
  • E-mail Marketing
  • SMS Marketing
  • CRM w/segmentation
  • Visual Dashboard
  • Review collection & hosting
  • Advanced E-mail designer
  • In App Redemptions

Gift Card

30

Per month

Features included:

  • Multi-location Capable
  • Unlimited Gift Cards
  • Plastic Gift Cards
  • Electronic Gift Cards
  • White-Labeled
  • Online Delivery
  • Closed Loop System

User opinions about Preferred Patron Loyalty price and value

Value for money rating:

To see what individual users think of Preferred Patron Loyalty's price and value, check out the review snippets below.

“Great API that allows us to use the software with multiple different companies. Everyone has always been helpful and ensures that we are loyalty program is successful.”
RY

Ryan Y.

Marketing Manager

“They have always been by my side to help and guide me. M actually writing this because during my last call, I offered so many kudos, they asked I put them to good use here.”
LK

Lori K.

Owner

Preferred Patron Loyalty integrations (14)

Integrations rated by users

We looked at 108 user reviews to identify which products are mentioned as Preferred Patron Loyalty integrations and how users feel about them.

Tango logo
Tango

Integration rating: 5.0 (1)

Preferred Patron Loyalty customer support

What do users say about Preferred Patron Loyalty customer support?

Customer support rating:

We analyzed 64 verified user reviews to identify positive and negative aspects of Preferred Patron Loyalty customer support.

A significant portion of users highlight the fast, clear, and effective responses from Preferred Patron Loyalty's support team.

Multiple users praise the team's willingness to go above and beyond, offering personalized assistance and solutions.

A number of users appreciate the ease of reaching live representatives, even on weekends, and the team's consistent availability.

Widespread user sentiment notes the knowledgeable, patient, and friendly approach of support staff, making onboarding and troubleshooting smooth.

Support options

Faqs/forum
24/7 (live rep)
Knowledge base
Email/help desk
Phone support

Training options

Documentation
Live online
Webinars
Videos

To see what individual users say about Preferred Patron Loyalty's customer support, check out the review snippets below.

“The program can let you do everything from emails to a certain segment of customers to mass promotions. If you do have a problem or questions the support staff are super clear on how to solve it! ”

AV

Amanda V.

“They have given us support, ideas, and excellent customer service. When we first set it up, they took all the time we needed to answer questions and help us implement the program exactly how we wanted it. and designing it to fit our unique needs. ”

MG

Melissa G.

Owner

“In addition to this if there are ever any problems you need only call and the friendly staff at Preferred Patron will always come through with a fast and effective solution.”

CC

Carlo C.

Owner

Preferred Patron Loyalty FAQs

Q. Who are the typical users of Preferred Patron Loyalty?

Preferred Patron Loyalty has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Preferred Patron Loyalty support?

Preferred Patron Loyalty supports the following languages:
English


Q. Does Preferred Patron Loyalty support mobile devices?

Preferred Patron Loyalty supports the following devices:
Android, iPad, iPhone


Q. Does Preferred Patron Loyalty offer an API?

Yes, Preferred Patron Loyalty has an API available for use.


Q. What level of support does Preferred Patron Loyalty offer?

Preferred Patron Loyalty offers the following support options:
FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Phone Support

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