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ROLLER

Payment processing, venue and ticketing management platform

Table of Contents

ROLLER - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: January 2026

ROLLER overview

What is ROLLER?

ROLLER is a venue management software system designed for attraction businesses such as trampoline parks, water parks, and entertainment centers. It includes an online ticketing system, point-of-sale capabilities, membership management, and tools for selling add-ons such as parties, gift cards, and mobile food and beverages. The software includes features to enhance the guest experience, such as waivers, access control, and collecting guest feedback.

ROLLER includes centralized payments, detailed reporting and analytics, staff permission controls, and capacity management. The platform supports multi-venue businesses to manage operations across locations.

Key benefits of using ROLLER

ROLLER’s integrated point of sale (POS) system allows users to manage on-site sales, including retail, merchandise, and food & beverage from a single inventory source, with support for cashless and gift card transactions.

A range of ticketing options are available, with users able to offer single-use tickets, single or multi-location season passes, packages, group or family offers, memberships, and more.

The gift card app allows customers to purchase physical and digital gift cards in local currencies through a custom-branded web page, with users able to offer unlimited pricing options.

Digital waivers can be signed during or after checkout, remote or on-site, through any computer, tablet, or smartphone.

Starting price

Free

Alternatives

with better value for money

Pros & Cons

Payment Processing

User Interface

Scheduling

Ease of Use

ROLLER’s user interface

Ease of use rating:

4.2

(143)

ROLLER pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(12)

3-4(60)

5(71)

What do users say about ROLLER?

Chargeback process and transparency, Limited possibility to adjust payment methods retrospectivally (SEPA payments), no automatic user log off for venue manager

Select to learn more

Who uses ROLLER?

Based on 143 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Entertainment

Leisure, Travel & Tourism

Recreational Facilities and Services

Sports

Others

Use cases

Point of Sale

Venue Management

Payment Processing

Ticketing

Business Management

ROLLER's key features

Most critical features, based on insights from ROLLER users:

Electronic payments

4.5

(41)

Payment processing

4.4

(36)

Booking management

4.3

(13)

Data security

4.7

(10)

Real-Time data

3.8

(12)

Ticket reservations

4.7

(12)

All ROLLER features

Features rating:

4.1

(143)

Debit/Credit card processing

3.0

(2)

Customizable templates

5.0

(1)

Drag & drop

(0)

Email marketing

4.8

(4)

Email templates

4.0

(1)

Customer database

4.1

(11)

Interaction tracking

4.4

(5)

Customer accounts

3.4

(9)

Online signing

4.4

(5)

Real-Time reporting

(0)

Recurring/Subscription billing

4.0

(1)

User management

4.0

(1)

Ticketing

5.0

(1)

Segmentation

4.4

(5)

Secure data storage

4.7

(6)

Sales reports

3.6

(18)

Sales management

5.0

(1)

Attendance management

3.3

(6)

Reporting & statistics

3.8

(19)

Reporting/Analytics

4.1

(22)

Credit card processing

4.3

(16)

Event ticketing

4.2

(10)

Online payments

4.4

(10)

Reservations management

4.8

(9)

Event scheduling

4.4

(27)

Calendar management

4.2

(24)

Barcode/Ticket scanning

4.4

(11)

Customizable branding

4.2

(16)

Mobile access

3.6

(14)

Access controls/permissions

4.2

(16)

Activity dashboard

3.7

(19)

Billing & invoicing

4.3

(6)

Event management

4.0

(9)

Workflow management

3.9

(12)

Contact management

4.5

(22)

Data import/export

2.7

(3)

Mobile payments

4.4

(5)

Customizable fields

3.6

(12)

Document storage

4.7

(7)

Inventory tracking

2.7

(3)

Payment fraud prevention

4.3

(6)

Registration management

4.3

(15)

Attendee management

4.1

(14)

Member database

4.0

(2)

Marketing automation

4.4

(7)

Gift card management

3.5

(4)

Third-Party integrations

3.2

(5)

Accounting integration

3.0

(3)

Digital signature

5.0

(2)

Email management

4.4

(7)

Document management

4.0

(3)

Inventory management

3.0

(3)

Weddings/Parties

(0)

Receipt management

(0)

Search/Filter

(0)

Scheduling

(0)

Sales trend analysis

(0)

Alerts/Escalation

(0)

Alerts/Notifications

(0)

Campaign management

(0)

Room block management

(0)

Role-Based permissions

(0)

Reminders

(0)

Returns management

(0)

Retail pos

(0)

Restaurant pos

(0)

API

(0)

Resource management

3.0

(1)

Website management

2.0

(1)

Waiver kiosk

(0)

Volunteer management

(0)

Venue management

(0)

Transaction monitoring

(0)

Transaction history

(0)

Ticket brokering

(0)

Surveys & feedback

(0)

Survey/Poll management

(0)

Support ticket management

(0)

Stock management

(0)

Status tracking

(0)

Staff management

(0)

Social promotion

(0)

SMS messaging

(0)

Discount management

1.0

(1)

Security gate access control

(0)

Activity tracking

(0)

Season tickets

(0)

Searchable database

(0)

Membership management

(0)

Member types

(0)

Member communication

(0)

Loyalty program

(0)

Kiosk ticketing

(0)

Customer data management

(0)

In-Person payments

(0)

Gamification

(0)

Forms management

(0)

Food & beverage management

(0)

Financial management

(0)

Financial analysis

(0)

Customer history

(0)

Customer management

3.0

(1)

Customizable reports

(0)

Event calendar

(0)

Employee management

3.0

(1)

Customizable forms

5.0

(1)

Electronic signature

3.5

(2)

eCommerce management

1.0

(1)

Dues management

(0)

Real-Time updates

(0)

Compliance management

(0)

QR codes

(0)

Promotions management

(0)

Print-at-Home

(0)

Point of sale (pos)

4.0

(1)

PCI compliance

(0)

Onsite ticketing

(0)

Online ticketing

(0)

Conferences/Conventions

(0)

Offline access

(0)

Multiple payment options

(0)

Multi-Location

2.5

(2)

Multi-Language

(0)

Multi-Facility

(0)

Multi-Currency

(0)

Mobile ticketing

(0)

Mobile signature capture

(0)

CRM

4.0

(1)

Membership signup

(0)

Membership renewals

(0)

ROLLER awards

Point of Sale

80/100

ROLLER alternatives

ROLLER

4.2

(143)

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.4

Features

4.1

Value for Money

4.0

Customer Support

4.2

events500i

4.9

(22)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

iVvy Venue Management

4.6

(69)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

AllBooked by Skedda

4.8

(59)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

ROLLER pricing

Value for money rating:

4.0

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Enterprise

No pricing info

Premium

No pricing info

Pro

No pricing info

Lite

No pricing info

User opinions about ROLLER price and value

Value for money rating:

4.0

(143)

To see what individual users think of ROLLER's price and value, check out the review snippets below.

“I love roller as I can add our own graphics and text to advertise our products. I love the ease of sending passes.”

Garry K.

Marketing & Content

“We are still learning and getting comfortable with things through Roller so it's nice to have someone who is willing to help you whenever you need it.”

Caitlin K.

General Manager

ROLLER integrations (16)

Integrations rated by users

We looked at 143 user reviews to identify which products are mentioned as ROLLER integrations and how users feel about them.

Xero

Integration rating: 5.0 (2)

“Integrating streamlines our financial management by syncing sales, payments, invoices. This reduces manual data entry, reduces errors, and ensures accurate, real-time accounting.”

Maddison E.

Events Coordinator

Klaviyo

Integration rating: 4.0 (1)

“It enables seamless marketing automation and personalised communication based on product purchase history and their segmentations.”

Maddison E.

Events Coordinator

Microsoft Power BI

Integration rating: 4.5 (2)

Campaign Monitor by Marigold

Integration rating: 4.0 (1)

Workforce.com

Integration rating: 4.0 (1)

Other top integrations

ROLLER customer support

What do users say about ROLLER customer support?

Customer support rating:

4.0

We analyzed 22 verified user reviews to identify positive and negative aspects of ROLLER customer support.

Widespread user sentiment highlights Roller's support team as responsive, knowledgeable, and consistently helpful with issues.

A significant portion of users value the availability of support via phone, tickets, and detailed help articles, making onboarding smoother.

Support options

Faqs/forum

Knowledge base

Chat

Email/help desk

Phone support

24/7 (live rep)

Training options

Documentation

In person

Webinars

Live online

Videos

To see what individual users say about ROLLER's customer support, check out the review snippets below.

“One of Roller's biggest assets is its team. If you have a problem or a training issue they are nearly always available on the phone and if they can't help straight away they will look into it.”