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Smile.io
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Points, VIP & Referrals. Attract & retain loyal customers.
Table of Contents
Smile.io - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
Smile.io overview
What is Smile.io?
100,000+ brands are succeeding with Smile’s easy-to-build loyalty platform.
Join thousands of ecommerce stores in saving money on expensive and unpredictable ads. Instead, boost sales from your existing customer base through referrals, interactive pop-ups, points, campaigns, and more!
Build an engaging and modern rewards program experience that seamlessly aligns with your existing brand.
A Smile loyalty program gives your customers access to exclusive perks, attractive discounts, and a fun way to engage with your brand every time they log in to your store.
Loyalty points program
- Earn points for actions like creating a customer account, placing an order, celebrating birthdays, or leaving reviews
- Create urgency with bonus points & points expiry campaigns
- Save abandoned carts & invite customers back with points reminders
- Customers can redeem points for coupon codes or free gifts at checkout
Referral program
- Create social proof with word-of-mouth marketing
- Encourage customers to refer a friend using personalized referral links through pop-ups and emails
- Easily monitor referral traffic and sales with in-app analytics
VIP program
- Strengthen customer retention with VIP statuses and perks
- Upsell customers to progress towards VIP tiers
An eye-catching pop up rewards panel that’s easy to customize Give your customers a beautifully branded rewards program experience from their first visit to your store all the way to checkout.
- An engaging rewards button and pop up panel that lives right on your store makes email capture and gaining new members easy
- Match your store design: add logos, banner images, advanced color options, and more!
Get started & launch your program in minutes!
Getting started with Smile rewards is easy, fast, and exciting. Most merchants can get their rewards program configured, designed, and launched on their store in less than a day.
- Customization takes minutes with our intuitive UI, with 0 coding skills required
- 24/7 email and online customer support
- Access to hundreds of helpful Smile resources to boost program success
- One-click integrations with best-in-class apps like:
Klaviyo, Mailchimp, Omnisend, Okendo, Loox, Judge.me, Privy, PushOwl, ReCharge, Gorgias, and over 25 more!
Smile is small business-friendly, meaning you can get access to our powerful loyalty points program, referrals, and essential design customizations right away.
Join some of the world’s most successful brands using Smile.io today!
(Smile is available in English, French, Spanish, German, and Portuguese)
Key benefits of using Smile.io
Starting price
per month
Alternatives
with better value for money
Smile.io’s user interface
Smile.io pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.7
Ease of use
4.9
Customer support
4.8
Reviews sentiment
What do users say about Smile.io?
its a great option for people with bigger stores wanting an ease free rewards system, its seamless to use on the site and customers never have issues, plus my fave feature is the integration on the checkout page.
Select to learn more
Who uses Smile.io?
Based on 58 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Smile.io's key features
Most critical features, based on insights from Smile.io users:
All Smile.io features
Features rating:
Smile.io alternatives
Smile.io pricing
Pricing plans
Pricing details:
User opinions about Smile.io price and value
Value for money rating:
To see what individual users think of Smile.io's price and value, check out the review snippets below.
Amanda B.
Owner
Nicole B.
Owner
Smile.io integrations (29)
Integrations rated by users
We looked at 58 user reviews to identify which products are mentioned as Smile.io integrations and how users feel about them.
Integration rating: 4.9 (12)
“The Klaviyo integration is important because it allows loyalty data to be used in email campaigns and customer segmentation, making the loyalty program more effective and actionable.”
“I needed to be able to communicate with my customers about their rewards and wanted the ability to customize the email design.”
Daniela G.
Marketing Strategist
Integration rating: 5.0 (2)
Integration rating: 5.0 (2)
Integration rating: 5.0 (1)
Integration rating: 1.0 (1)
Smile.io support options
Typical customers
Platforms supported
Support options
Training options
Smile.io FAQs
Smile.io has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does Smile.io support?
Smile.io supports the following languages:
English, French, German, Portuguese, Spanish
Q. Does Smile.io offer an API?
No, Smile.io does not have an API available.
Q. What level of support does Smile.io offer?
Smile.io offers the following support options:
Knowledge Base, Email/Help Desk, Chat, 24/7 (Live rep)





























