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Timely
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Timely. The booking software that keeps clients coming back.
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Timely - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Timely overview
Based on 711 verified user reviews
What is Timely?
Timely is an appointment scheduling program offering key features such as confirmations/reminders and online booking, among others.
Who uses Timely?
By industry, Timely reviewers are most commonly professionals in health, wellness and fitness (32%). The most frequent use case for Timely cited by reviewers is appointment scheduling (65% of reviewers).
What do users say about Timely pricing?
Most reviewers indicate Timely offers strong functionality and frequent updates at a price they find affordable, especially for small businesses. Some users report the pricing structure becomes less cost-effective with more users or add-ons.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Time Tracking
Ease of Use
Customer Support
Updates
Timely’s user interface
Timely pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.4
Ease of use
4.7
Customer support
4.7
Reviews sentiment
What do users say about Timely?
Timely is an appointment scheduling program offering key features such as confirmations/reminders and online booking, among others.
Select to learn more
Who uses Timely?
Based on 711 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Timely's key features
Most critical features, based on insights from Timely users:
All Timely features
Features rating:
Timely alternatives
Timely pricing
Pricing plans
Pricing details:
User opinions about Timely price and value
Value for money rating:
Of 46 reviews that provide robust commentary on Timely's price and value, 84% mention it in a positive light.
Most reviewers indicate Timely offers a wide range of features at a price they find more affordable than many competitors, especially for small businesses and sole practitioners. They appreciate that Timely includes frequent updates and new features at no extra cost, and say the software delivers strong functionality for its price. Some users report that the pricing structure can become less cost-effective as more users or add-ons are required, and a few feel the cost is high compared to their usage or other alternatives. Users think the overall value is good, but some desire more flexible or tiered pricing options.
, and
To see what individual users think of Timely's cost and value, check out the review excerpts below.
Timely integrations (15)
Integrations rated by users
We looked at 711 user reviews to identify which products are mentioned as Timely integrations and how users feel about them.
Integration rating: 4.8 (4)
“It allows you to log time for tasks that you can otherwise easily forget, it saves a lot of time scrolling in other programs ”
Iliyan P.
Manager
Integration rating: 3.3 (3)
“it has removed the need for me to manually input every clients email address to my mailing list”
Bonita W.
Owner/Lash & Brow Stylist
Integration rating: 5.0 (1)
“Allows us to automatically save our clients phone numbers to our mobile phone. This saves us time looking up clients when someone calls or texts us. ”

Mark W.
Chef / Content Creator
Integration rating: 5.0 (2)
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
Timely customer support
What do users say about Timely customer support?
Customer support rating:
We analyzed 113 verified user reviews to identify positive and negative aspects of Timely customer support.
Widespread user sentiment highlights Timely's customer support as responsive, friendly, and consistently helpful.
A large number of users praise the speed of replies, often receiving answers within hours or even on weekends.
Multiple users value the team's willingness to listen to feedback and implement suggestions quickly.
A fair number of reviewers appreciate having multiple support channels, including phone, email, and helpful documentation.
Support options
Training options
To see what individual users say about Timely's customer support, check out the review snippets below.
“I love how it sync's to MYOB too, saves so much time; but the stand out feature for me, which sets it apart from any other system, is the customer service you receive.”
Chris D.
Owner
“The customer service is brilliant, always get a helpful reply straight away. But one of my fav things about timely is that the team are always striving to do better, to add more, to expand and to find out what customers need.”
Sam J.
Beauty Therapist
“I have sent a few queries to staff asking questions on how to perform certain functions and the responses have always been super fast and super friendly. ”
Jodi B.
Manager
Timely FAQs
Timely has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What is Timely used for?
Timely. The booking software that keeps clients coming back. Run your salon like a pro with easy-to-use booking software that puts you in control of the whole client experience. It all begins with our gorgeous, customisable calendar. The calendar allows you to manage your hair or beauty business from anywhere and lets your clients book their own appointments online, anytime. But that’s just the start. From there, you can tap into all sorts of tools designed to help you deliver an exceptional client experience, grow your income and manage your business beautifully. It’s your name above the salon door, and your reputation on the line – we get that. That’s why we made every feature of Timely highly customisable. So everything from your online bookings to your client communications, your payments and deposits to your loyalty programme, can be set up just the way you want, to reflect your unique brand and business needs. No matter if you’re just starting out on your own or if you’ve managed a salon for years, you’ll find Timely gives you a clear picture of your business performance and helps you make confident decisions. Our reporting, marketing and staff management tools can help you learn what’s working, what’s not, and where you can make more money. You call the shots based on what you want to achieve – and we’ll help you continuously improve with real time insights and education. Want to take the pain out of getting paid? Then you’ll love TimelyPay, the all-in-one solution to take card payments from your clients – whether that’s via our online booking system or via our integrated terminals. Say goodbye to mistyped payment amounts and confusing end-of-day cash ups and hello to a single payment solution, with simple transaction fees, fast payouts and no room for error. Plus, in Australia and New Zealand you can use surcharging on TimelyPay terminals to pass on card processing fees to your clients. And because more technology shouldn’t mean more hassle, we’ve made Timely super simple to use. You’ll discover clever features that automate your admin - saving you hours and allowing you to feel more relaxed and present with your clients, team and family. To top it all off, you’re never on your own with Timely. We’re famous for our fast and friendly customer support that’s only an email or phone call away and we’ve got loads of helpful videos, guides and FAQs online too. Join over 55,000 hair and beauty professionals using Timely worldwide. Simply select from one of three plans and pay one, simple monthly subscription fee, with no hidden costs and no fixed contracts.
Q. What are the benefits of using Timely?
Say goodbye to technology headaches and let Timely take care of your admin.
More technology shouldn’t mean more hassle. Timely is super-easy to set up and simple to use, with no hidden costs. Automate your admin and enjoy peace of mind knowing your business is ticking away, even when you aren’t in the salon. Our software is designed to tackle all the annoying things on your to do list. No more late nights playing appointment tag with clients over Insta, no more last-minute panics when you’ve forgotten to order stock, no more time wasted on manually sending out consultation forms. Feel less overwhelmed and be more present with your clients, team and family.
Customise Timely to make it work the way you do.
It’s your name above the salon door, and your reputation on the line – we get that. That’s why Timely is designed to give you full control over how you run your business. Customise your client communications to suit your unique brand, set a cancellation policy you feel comfortable with, block repeat no-show offenders from booking with you, set up a daily payout schedule so you can always get cash when you need it and lock down access to sensitive client information. You control the vision, and we’ll make it happen.
Build your reputation and keep clients coming back.
There’s no better feeling than delighting your clients. At Timely, we’re just as obsessed with the client experience as you are. We’ve got all the tools you need to make your client’s day – from detailed client notes and before/after photos to a slick digital consultation service. We’ll remember Sandra’s coffee order for you, we know Noah’s pronouns, and we’ll remind you to wear a mask because Maia’s immunocompromised. Want to be booked out months in advance? We’ll help you build long-lasting relationships. Reward loyal clients with VIP offers, and give them a gentle nudge to come back with SMS marketing.
Understand what’s working and make confident business decisions
Timely gives you a clear picture of your business performance and helps you make confident decisions. Use our reporting, marketing and staff management tools to learn what’s working, what’s not, how to manage your cash flow and where you can make more money. Upsize, downsize, add high-value services or introduce new staff targets – you call the shots based on what you want to achieve. And we’ll help you continuously improve with real time insights and education.
Q. What languages does Timely support?
Timely supports the following languages:
English
Q. Does Timely support mobile devices?
Timely supports the following devices:
Android, iPad, iPhone
Q. Does Timely offer an API?
No, Timely does not have an API available.
Q. What level of support does Timely offer?
Timely offers the following support options:
24/7 (Live rep), FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk, Chat




















