getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Timely Logo

Timely. The booking software that keeps clients coming back.

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

Timely - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Timely overview

Based on 711 verified user reviews

What is Timely?

Timely is an appointment scheduling program offering key features such as confirmations/reminders and online booking, among others.

Who uses Timely?

By industry, Timely reviewers are most commonly professionals in health, wellness and fitness (32%). The most frequent use case for Timely cited by reviewers is appointment scheduling (65% of reviewers).

What do users say about Timely pricing?

Most reviewers indicate Timely offers strong functionality and frequent updates at a price they find affordable, especially for small businesses. Some users report the pricing structure becomes less cost-effective with more users or add-ons.

Starting price

26per feature /
per month

Alternatives

with better value for money


Pros & Cons

Time Tracking

Ease of Use

Customer Support

Updates

Timely’s user interface

Ease of use rating:

Timely pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(7)
3-4(181)
5(523)

What do users say about Timely?

Timely is an appointment scheduling program offering key features such as confirmations/reminders and online booking, among others.

Select to learn more


Who uses Timely?

Based on 711 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Health, Wellness and Fitness
Cosmetics
Consumer Services
Hospital & Health Care
Others

Use cases

Appointment Scheduling
Scheduling
Calendar
Appointment Reminder
Salon

Timely's key features

Most critical features, based on insights from Timely users:

Calendar management
Confirmations/Reminders
Appointment scheduling
Appointment management
Booking management
Mobile access

All Timely features

Features rating:

Customer database
Employee management
SMS reminders
SOAP notes
Social media integration
Real-Time notifications
Referral tracking
Task scheduling
Client management
Customizable reports
Marketing automation
Calendar/Reminder system
Self service portal
Rescheduling
Scheduling
Transaction history
Payment processing
Group scheduling
Automated scheduling
Real-time scheduling
Alerts/Notifications
Activity tracking
Email marketing
For salons and spas
Email management
Client database
Calendar sync
Real-Time updates
Online booking
Room booking
Email reminders
Task management
Billing & invoicing
Multi-Location
Address book
Electronic payments
HIPAA compliant
Website integration
Real-Time data
Ratings/Reviews
Promotions management
Practice management
Point of sale (pos)
Performance metrics
Online store
Customizable forms
Waitlist status tracking
Wait list management
Two-Way communication
Treatment packages
Third-Party integrations
Team Calendars
Staff management
SMS messaging
SMS marketing
Sales reports
Resource scheduling
Reporting/Analytics
Reporting & statistics
Reminders
Recurring appointments
Real-Time reporting
Customizable branding
Customer surveys
Customer mobile app
Customer history
Customer accounts
Credit card processing
Credit card management
Contact database
Color codes/icons
Client profiles
Client portal
Class scheduling
Before & after pictures
Barcode/Ticket scanning
Availability management
Availability indicator
API
Activity dashboard
Access controls/permissions
Online payments
Multiple user accounts
Mobile alerts
Member communication
Loyalty program
Inventory tracking
Inventory management
In-Person payments
Gift card management
For medical spas
For barbershops
Faculty/Staff management
Facility scheduling
Employee scheduling
Electronic forms
Drag & drop
Discount management
Debit/Credit card processing
Data import/export
Customizable templates

Timely alternatives

Timely logo

Starting from

26

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Calendly logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Goldie logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Timely pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Build

26

Per month

Features included:

  • 100 SMS Per Month
  • Basic Automated Marketing
  • Online Booking
  • Service and Retail Sales
  • Stock Management
  • Timely Payments

Elevate

39

Per month

Features included:

  • 200 SMS Per Month
  • Automated Marketing
  • Integrated Consultation Forms
  • Online Payments
  • Waitlist

Innovate

47

Per month

Features included:

  • 300 SMS Per Month
  • Advanced Automated Marketing
  • Advanced Consultation Forms
  • Google Tag Manager
  • Premium Support
  • Staff Targets

User opinions about Timely price and value

Value for money rating:

Of 46 reviews that provide robust commentary on Timely's price and value, 84% mention it in a positive light.

Most reviewers indicate Timely offers a wide range of features at a price they find more affordable than many competitors, especially for small businesses and sole practitioners. They appreciate that Timely includes frequent updates and new features at no extra cost, and say the software delivers strong functionality for its price. Some users report that the pricing structure can become less cost-effective as more users or add-ons are required, and a few feel the cost is high compared to their usage or other alternatives. Users think the overall value is good, but some desire more flexible or tiered pricing options.

, and

To see what individual users think of Timely's cost and value, check out the review excerpts below.

“I have told lots of local vendors, from home inspectors to fitness studios, to spas & salons, to try Timely. Minus credit card and bank processing, it just does everything MB does, but at a fraction of the price. And it's easier to use.)”
LB

Lisa B.

CEO, Online Marketing Maverick

“It's been great for my business - sms reminders were the main reason I chose Timely, to avoid No Shows, appointment reminders have been very successful and my students love it......also value for money!!”
NW

Nicole W.

Driving Instructor

“The software was expensive annually, had hefty monthly fees for features that should have been included.”
MR

Matthew R.

Business Development

Timely integrations (15)

Integrations rated by users

We looked at 711 user reviews to identify which products are mentioned as Timely integrations and how users feel about them.

Integration rating: 4.8 (4)

It allows you to log time for tasks that you can otherwise easily forget, it saves a lot of time scrolling in other programs

IP

Iliyan P.

Manager

Mailchimp logo
Mailchimp

Integration rating: 3.3 (3)

it has removed the need for me to manually input every clients email address to my mailing list

BW

Bonita W.

Owner/Lash & Brow Stylist

Integration rating: 5.0 (1)

Allows us to automatically save our clients phone numbers to our mobile phone. This saves us time looking up clients when someone calls or texts us.

Verified reviewer profile picture

Mark W.

Chef / Content Creator

Stripe logo
Stripe

Integration rating: 5.0 (2)

Xero logo
Xero

Integration rating: 5.0 (1)

Zapier logo
Zapier

Integration rating: 4.0 (1)

Timely customer support

What do users say about Timely customer support?

Customer support rating:

We analyzed 113 verified user reviews to identify positive and negative aspects of Timely customer support.

Widespread user sentiment highlights Timely's customer support as responsive, friendly, and consistently helpful.

A large number of users praise the speed of replies, often receiving answers within hours or even on weekends.

Multiple users value the team's willingness to listen to feedback and implement suggestions quickly.

A fair number of reviewers appreciate having multiple support channels, including phone, email, and helpful documentation.

Support options

24/7 (live rep)
Faqs/forum
Knowledge base
Phone support
Email/help desk
Chat

Training options

Documentation
Live online
Webinars
Videos

To see what individual users say about Timely's customer support, check out the review snippets below.

“I love how it sync's to MYOB too, saves so much time; but the stand out feature for me, which sets it apart from any other system, is the customer service you receive.”

CD

Chris D.

Owner

“The customer service is brilliant, always get a helpful reply straight away. But one of my fav things about timely is that the team are always striving to do better, to add more, to expand and to find out what customers need.”

SJ

Sam J.

Beauty Therapist

“I have sent a few queries to staff asking questions on how to perform certain functions and the responses have always been super fast and super friendly. ”

JB

Jodi B.

Manager

Timely FAQs

Q. Who are the typical users of Timely?

Timely has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

These products have better value for money


Q. What is Timely used for?

Timely. The booking software that keeps clients coming back. Run your salon like a pro with easy-to-use booking software that puts you in control of the whole client experience. It all begins with our gorgeous, customisable calendar. The calendar allows you to manage your hair or beauty business from anywhere and lets your clients book their own appointments online, anytime. But that’s just the start. From there, you can tap into all sorts of tools designed to help you deliver an exceptional client experience, grow your income and manage your business beautifully. It’s your name above the salon door, and your reputation on the line – we get that. That’s why we made every feature of Timely highly customisable. So everything from your online bookings to your client communications, your payments and deposits to your loyalty programme, can be set up just the way you want, to reflect your unique brand and business needs. No matter if you’re just starting out on your own or if you’ve managed a salon for years, you’ll find Timely gives you a clear picture of your business performance and helps you make confident decisions. Our reporting, marketing and staff management tools can help you learn what’s working, what’s not, and where you can make more money. You call the shots based on what you want to achieve – and we’ll help you continuously improve with real time insights and education. Want to take the pain out of getting paid? Then you’ll love TimelyPay, the all-in-one solution to take card payments from your clients – whether that’s via our online booking system or via our integrated terminals. Say goodbye to mistyped payment amounts and confusing end-of-day cash ups and hello to a single payment solution, with simple transaction fees, fast payouts and no room for error. Plus, in Australia and New Zealand you can use surcharging on TimelyPay terminals to pass on card processing fees to your clients. And because more technology shouldn’t mean more hassle, we’ve made Timely super simple to use. You’ll discover clever features that automate your admin - saving you hours and allowing you to feel more relaxed and present with your clients, team and family. To top it all off, you’re never on your own with Timely. We’re famous for our fast and friendly customer support that’s only an email or phone call away and we’ve got loads of helpful videos, guides and FAQs online too. Join over 55,000 hair and beauty professionals using Timely worldwide. Simply select from one of three plans and pay one, simple monthly subscription fee, with no hidden costs and no fixed contracts.


Q. What are the benefits of using Timely?

Say goodbye to technology headaches and let Timely take care of your admin.
More technology shouldn’t mean more hassle. Timely is super-easy to set up and simple to use, with no hidden costs. Automate your admin and enjoy peace of mind knowing your business is ticking away, even when you aren’t in the salon. Our software is designed to tackle all the annoying things on your to do list. No more late nights playing appointment tag with clients over Insta, no more last-minute panics when you’ve forgotten to order stock, no more time wasted on manually sending out consultation forms. Feel less overwhelmed and be more present with your clients, team and family.

Customise Timely to make it work the way you do.
It’s your name above the salon door, and your reputation on the line – we get that. That’s why Timely is designed to give you full control over how you run your business. Customise your client communications to suit your unique brand, set a cancellation policy you feel comfortable with, block repeat no-show offenders from booking with you, set up a daily payout schedule so you can always get cash when you need it and lock down access to sensitive client information. You control the vision, and we’ll make it happen.

Build your reputation and keep clients coming back.
There’s no better feeling than delighting your clients. At Timely, we’re just as obsessed with the client experience as you are. We’ve got all the tools you need to make your client’s day – from detailed client notes and before/after photos to a slick digital consultation service. We’ll remember Sandra’s coffee order for you, we know Noah’s pronouns, and we’ll remind you to wear a mask because Maia’s immunocompromised. Want to be booked out months in advance? We’ll help you build long-lasting relationships. Reward loyal clients with VIP offers, and give them a gentle nudge to come back with SMS marketing.

Understand what’s working and make confident business decisions
Timely gives you a clear picture of your business performance and helps you make confident decisions. Use our reporting, marketing and staff management tools to learn what’s working, what’s not, how to manage your cash flow and where you can make more money. Upsize, downsize, add high-value services or introduce new staff targets – you call the shots based on what you want to achieve. And we’ll help you continuously improve with real time insights and education.


Q. What languages does Timely support?

Timely supports the following languages:
English


Q. Does Timely support mobile devices?

Timely supports the following devices:
Android, iPad, iPhone


Q. Does Timely offer an API?

No, Timely does not have an API available.


Q. What level of support does Timely offer?

Timely offers the following support options:
24/7 (Live rep), FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk, Chat

Related categories