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Xola Logo

Booking, marketing and distribution platform

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Table of Contents

Xola - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Xola overview

Based on 573 verified user reviews

What is Xola?

By industry, Xola reviewers are most commonly professionals in entertainment (28%). The most frequent use case for Xola cited by reviewers is reservations (76% of reviewers).

What do users say about Xola pricing?

Some reviewers feel Xola offers good value for money due to its flat pricing and transparent fees, but some users report it can be expensive for smaller businesses and express concerns about recent price increases and unused features.

Starting price

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try for free

Pros & Cons

Customer Support

Booking Process

Ease of Use

Scheduling

Payment Processing

Refunds and Cancellations

Xola’s user interface

Ease of use rating:

Xola pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(5)
3-4(125)
5(443)

What do users say about Xola?

By industry, Xola reviewers are most commonly professionals in entertainment (28%). The most frequent use case for Xola cited by reviewers is reservations (76% of reviewers).

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Who uses Xola?

Based on 573 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Entertainment
Leisure, Travel & Tourism
Health, Wellness and Fitness
Consumer Services
Others

Use cases

Reservations
Appointment Scheduling
Ticketing
Tour Operator

Xola's key features

Most critical features, based on insights from Xola users:

GDS/OTA integration
Package creation
Payment processing
Pricing management
Central reservation system
Website management
Promotions management
CRM
Booking management

All Xola features

Features rating:

Access controls/permissions
Activities booking
Activity dashboard
Alerts/Notifications
API
Attendance management
Availability management
Barcode/Ticket scanning
Booking management
Booking notes
Calendar management
Calendar sync
Central reservation system
Channel management
Client management
Communication management
Confirmations/Reminders
Credit card processing
CRM
Customer database
Customer data management
Customer history
Customer support
Customizable branding
Customizable reports
Customizable templates
Data import/export
Discount management
Dynamic pricing
Email marketing
Email templates
Employee management
Event management
GDS/OTA integration
Group reservations
Inventory management
Kiosk ticketing
Mobile access
Mobile ticketing
Multi-Currency
Multi-Location
Online booking
Online payments
Onsite ticketing
Package creation
Payment processing
Point of sale (pos)
Pricing management
Promotions management
Quotes/Estimates
Rate management
Real-Time updates
Reminders
Reporting/Analytics
Reporting & statistics
Reservations management
Resource management
Room booking
SMS messaging
Third party booking
Third-Party integrations
Ticket reservations
Vendor management
Waiver management
Website integration
Website management

Xola alternatives

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visit website

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Xola integrations (15)

Integrations rated by users

We looked at 573 user reviews to identify which products are mentioned as Xola integrations and how users feel about them.

Integration rating: 5.0 (2)

Integration with WordPress is not very important on its own because WordPress is mainly used for content, not payments. PayPal usually works through plugins, so the direct integration is less important. It is useful, but not essential for most users.

Verified reviewer profile picture

Hana Ř.

Leader of Inventory

Integration rating: 4.0 (1)

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Grade.us

Integration rating: 3.0 (1)

Xola customer support

What do users say about Xola customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Xola customer support.

Widespread user sentiment highlights Xola's fast, responsive, and knowledgeable customer support team.

A significant portion of users value the personalized assistance, patience, and willingness to resolve even complex issues.

Broad user base appreciates 24/7 availability and multiple channels for reaching support, including phone and online chat.

Common user feedback notes that support staff listen to feedback, proactively check in, and help with onboarding and customization.

Support options

24/7 (live rep)
Knowledge base
Chat
Faqs/forum
Phone support
Email/help desk

Training options

Live online
Videos
Documentation
Webinars
In person

To see what individual users say about Xola's customer support, check out the review snippets below.

“Love the need updates and the easy access to customer service”

TN

Tiffanie N.

Spa manager

“The support is great. ”

EC

Elysa C.

Owner

“Limited connections to other tools, making it harder to sync calls with appointments”

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Nikita V.

Marketing Manager CRM

“I can only imagine the challenges of working with this customer service representative.”

LH

Liliia H.

owner

Xola FAQs

Q. What is Xola used for?

XOLA is a booking, marketing, and distribution platform that powers tour operators, activity providers, and other businesses of all sizes offering lifestyle experiences. The intuitive online booking and checkout system maximizes conversions, while the Xolabot optimizes customer journeys, recaptures bookings, and enables dynamic growth. Xola's Command Center allows businesses to efficiently manage bookings, waitlists, and availability, while crafting stunning listings for high conversions. The platform also includes robust reporting capabilities, transforming data into insights for data-driven decision making.

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