Customer Communications Management Software with Feedback Collection

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11 apps

HelpDesk   

17
Ticketing software for effortless customer support
HelpDesk is an online ticketing system that simplifies your customer service efforts. Delight your customers with excellent support, and resolve tickets faster. Personalised messages will increase your customer satisfaction. Read more about HelpDesk
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Ticketing software for effortless customer support
HelpDesk is an online ticketing system that simplifies your customer service efforts. Delight your customers with excellent support, and resolve tickets faster. Personalised messages will increase your customer satisfaction. Read more about HelpDesk
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Podium   

219
Review management, reputation software, feedback & webchat
Podium is an Interaction Management platform used for reputation management, review generation, messaging customers on any channel. Gather feedback, text customers, get reviews - all with Podium. Read more about Podium
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Review management, reputation software, feedback & webchat
Podium is an Interaction Management platform used for reputation management, review generation, messaging customers on any channel. Gather feedback, text customers, get reviews - all with Podium. Read more about Podium
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Zendesk   

2,399
Cloud-based Help Desk & Customer Support Platform
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk
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Cloud-based Help Desk & Customer Support Platform
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk
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Bitrix24   

427
100% free CRM, collaboration and communication tool suite
Bitrix24 #1 FREE CRM, customer communication and helpdesk. Cloud, mobile, open source. Used by 5 million businesses. Get your free multichannel contact center today and manage email, phone calls, live chat, messengers and social network customer requests in one place. Read more about Bitrix24
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100% free CRM, collaboration and communication tool suite
Bitrix24 #1 FREE CRM, customer communication and helpdesk. Cloud, mobile, open source. Used by 5 million businesses. Get your free multichannel contact center today and manage email, phone calls, live chat, messengers and social network customer requests in one place. Read more about Bitrix24
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LiveAgent   

937
Great customer service starts with better help desk software
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Read more about LiveAgent
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Great customer service starts with better help desk software
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Read more about LiveAgent
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Beekeeper   

62
The Essential Platform for Frontline Workers
Beekeeper’s mobile platform is the single point of contact for your frontline workforce. We bring communications and tools together to increase business agility, productivity, and safety. Read more about Beekeeper
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The Essential Platform for Frontline Workers
Beekeeper’s mobile platform is the single point of contact for your frontline workforce. We bring communications and tools together to increase business agility, productivity, and safety. Read more about Beekeeper
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Moxtra   

12
Your Client Portal, Your OneStop Digital Experience.
Get a OneStop Client Portal, under your brand, to drive and manage the continuous connections that are critical for your business. Read more about Moxtra
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Your Client Portal, Your OneStop Digital Experience.
Get a OneStop Client Portal, under your brand, to drive and manage the continuous connections that are critical for your business. Read more about Moxtra
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Messenger Communication Platform  

7
Customer Communication Platform to increase your CSAT
The Messenger Communication Platform is a web-based customer communications solution for businesses of all sizes that allows customer service teams to interact with their customers through integrated chat systems such as Facebook Messenger, WhatsApp, Apple Business Chat, Viber, and Telegram… Read more about Messenger Communication Platform
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Customer Communication Platform to increase your CSAT
The Messenger Communication Platform is a web-based customer communications solution for businesses of all sizes that allows customer service teams to interact with their customers through integrated chat systems such as Facebook Messenger, WhatsApp, Apple Business Chat, Viber, and Telegram… Read more about Messenger Communication Platform
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Zoho Desk  

1,620
Cloud-based help desk platform
Zoho Desk is a web-based customer communication management application that helps your company build stronger relationships with customers. With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. Read more about Zoho Desk It's customizable, convenient to use.
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Cloud-based help desk platform
Zoho Desk is a web-based customer communication management application that helps your company build stronger relationships with customers. With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. Read more about Zoho Desk It's customizable, convenient to use.
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Ecrion  

0
Customer communications and document management software
Ecrion is a customer communications management software designed to help businesses connect with customers via email, SMS, and other communication channels. It enables employees to create documents such as sales quotes, invoices, collection letters, contracts, and product announcements in real-time. Read more about Ecrion
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Customer communications and document management software
Ecrion is a customer communications management software designed to help businesses connect with customers via email, SMS, and other communication channels. It enables employees to create documents such as sales quotes, invoices, collection letters, contracts, and product announcements in real-time. Read more about Ecrion
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SPREAD  

0
Campaign planning and lead acquisition solution
SPREAD is a cloud-based social media marketing solution designed to help businesses create loyalty programs and acquire customers across multiple channels. Key features include reward programs, discount code distribution, campaign scheduling, analytics, ROI tracking, and audience segmentation. Read more about SPREAD
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Campaign planning and lead acquisition solution
SPREAD is a cloud-based social media marketing solution designed to help businesses create loyalty programs and acquire customers across multiple channels. Key features include reward programs, discount code distribution, campaign scheduling, analytics, ROI tracking, and audience segmentation. Read more about SPREAD
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