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Customer Communications Management Software for Small Business (2026) - Page 3
Last updated: March 2026
305 software options
Sponsored
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
#1 Action-Focused CRM Software for Small Business
Read more about OnePageCRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer communication tool for businesses
Read more about Sociocs
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Maximize Engagement. Minimize churn.
Read more about OneSignal
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Shared WhatsApp inbox and CRM integration for sales teams
Read more about TimelinesAI
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Text messaging and reputation management platform
Read more about Chekkit
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Engage in impactful conversations
Read more about TeamSupport Messaging & Live Chat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Text messaging for customer service & team collaboration
Read more about Medallia Concierge
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat with agent apps for iOS & Android
Read more about JivoChat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Automate requests and deliver effortless experiences
Read more about ServiceNow Customer Service Management
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based reputation management software
Read more about Kenect
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-Powered Customer Communication for Sales & Support Teams
Read more about JustCall
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The shortest path to revenue.
Read more about 11Sight
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The Premier Small Business Management Platform
Read more about 17hats
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Voice, text, and email message broadcasting software
Read more about CallingPost
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Software for sending SMS, WhatsApp, and Viber messages
Read more about Messente
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omni-Channel Customer Relationship Management
Read more about Nextiva Contact Center
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Modern Customer Service Software For Customer-First Brands
Read more about Kustomer
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one B2B sales platform for WhatsApp
Read more about Rasayel
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer communication platform
Read more about Zipteams
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based customer relationship management (CRM) solution
Read more about Upnify CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Powerful, easy-to-use BOMP your whole team will love.
Read more about servis.ai
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Discover the future of customer engagement
Read more about Zoho SalesIQ
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
#1 SMS Marketing Service for Businesses
Read more about Mobile Text Alerts
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Platform that supports various social and messaging channels
Read more about Chaty
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI for customer service to sell more and serve better
Read more about Zenvia