getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Customer Communications Management Software for Small Business (2026) - Page 7

Last updated: March 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features


Integrated with


Pricing model


Devices supported


Organization types


User rating


305 software options

Soprano logo

Communication platform with messaging tools

learn more
Soprano is available for Small Business and offers the following support options: Chat, Email/Help Desk, Phone Support.

Read more about Soprano

Users also considered
Apteco FastStats logo

Data analysis platform

learn more
Apteco FastStats is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

Read more about Apteco FastStats

Users also considered
Certainly logo

Certainly is a powerful Conversational AI Chatbot builder

learn more
Certainly is available for Small Business and offers the following support options: Phone Support, Email/Help Desk, Chat, Knowledge Base.

Read more about Certainly

Users also considered
Broadcaster Mobile logo

Connect the world with your company.

learn more
Broadcaster Mobile is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, Chat.

Read more about Broadcaster Mobile

Users also considered
Inxide logo

Omnichannel Conversational AI Platform developed by Increso

learn more
Inxide is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, Chat.

Read more about Inxide

Users also considered
Quadient Impress logo

Cloud-based document preparation and distribution software

learn more
Quadient Impress is available for Small Business and offers the following support options: Phone Support, Knowledge Base, FAQs/Forum, Email/Help Desk.

Read more about Quadient Impress

Users also considered
Ticker logo

Communications Platform as a Service

learn more
Ticker is available for Small Business and offers the following support options: Chat, Email/Help Desk, Knowledge Base, Phone Support.

Read more about Ticker

Users also considered
INO CX logo

All-in-One Business Communication Solution

learn more
INO CX is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about INO CX

Users also considered
inconnect logo

Make Contact. Do Business.

learn more
inconnect is available for Small Business and offers the following support options: 24/7 (Live rep), Knowledge Base.

Read more about inconnect

Users also considered
CM.com Communications Platform logo

One platform to reach your audience via all mobile channels

learn more
CM.com Communications Platform is available for Small Business and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat, Phone Support.

Read more about CM.com Communications Platform

Users also considered
Rooftop logo

Email and project management software for modern teams

learn more
Rooftop is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base.

Read more about Rooftop

Users also considered
Twilio Flex logo

Omnichannel customer communications system

learn more
Twilio Flex is available for Small Business.

Read more about Twilio Flex

Users also considered
Recur logo

Simple Association Management

learn more
Recur is available for Small Business and offers the following support options: Email/Help Desk, Phone Support.

Read more about Recur

Users also considered
BrandBastion logo

Unlock the power of social engagement

learn more
BrandBastion is available for Small Business and offers the following support options: Knowledge Base, Email/Help Desk, 24/7 (Live rep).

Read more about BrandBastion

Users also considered
Maropost logo

Omnichannel campaigns that get results

learn more
Maropost is available for Small Business and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), Knowledge Base.

Read more about Maropost

Users also considered
Thrio logo

Contact center technology. Done right.

learn more
Thrio is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about Thrio

Users also considered
Umnico logo

Omnichannel communication platform

learn more
Umnico is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat, FAQs/Forum.

Read more about Umnico

Users also considered
Qiscus logo

Cloud-based customer communications management solution

learn more
Qiscus is available for Small Business.

Read more about Qiscus

Users also considered
Stames logo

Cloud-based customer service & team communication S

learn more
Stames is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Chat, FAQs/Forum, 24/7 (Live rep), Knowledge Base.

Read more about Stames

Users also considered
Let's Connect logo

video chat, chat, contact centre, website chat widget, QR

learn more
Let's Connect is available for Small Business and offers the following support options: Email/Help Desk, Chat.

Read more about Let's Connect

Users also considered
Hona logo

Hona: Revolutionizing Client Communication for Law Firms

learn more
Hona is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat, Knowledge Base.

Read more about Hona

Users also considered
ViaDialog logo

Smart interactions

learn more
ViaDialog is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about ViaDialog

Users also considered
Softdial Contact Center logo

All blended omnichannel CCaaS cloud contact center platform

learn more
Softdial Contact Center is available for Small Business and offers the following support options: 24/7 (Live rep), Knowledge Base, Email/Help Desk, Phone Support.

Read more about Softdial Contact Center

Users also considered
Parrot CRM logo

CRM solution for sales assistants and marketers

learn more
Parrot CRM is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat.

Read more about Parrot CRM

Users also considered
VoyagerNetz logo

Multi-channel messaging

learn more
VoyagerNetz is available for Small Business and offers the following support options: Email/Help Desk, Chat.

Read more about VoyagerNetz

Users also considered