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Customer Communications Management Software Integrated with BigCommerce (2026)
Last updated: April 2026
24 software options
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Online helpdesk system and customer service software
Read more about Freshdesk
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AI powered customer service across all channels
Read more about Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multichannel Help Desk Solution with Powerful AI Features
Read more about LiveAgent
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service software for businesses of all sizes
Read more about Zoho Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Aill-in-one customer support software with AI features
Read more about Tidio
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat and customer messaging for businesses of all sizes
Read more about Lime Connect
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
An all-in-one CRM, sales and marketing automation solution
Read more about Keap
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smartsupp–Live Chat, Chatbots, and Video Recordings
Read more about Smartsupp
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Cloud-based customer service platform
Read more about Gladly
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The Conversational AI platform for Ecommerce
Read more about Gorgias
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Live chat with agent apps for iOS & Android
Read more about JivoChat
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Modern Customer Service Software For Customer-First Brands
Read more about Kustomer
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Powerful, easy-to-use BOMP your whole team will love.
Read more about servis.ai
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Discover the future of customer engagement
Read more about Zoho SalesIQ
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Platform that supports various social and messaging channels
Read more about Chaty
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All-in-one messaging platform for SMS, MMS, RCS & WhatsApp
Read more about Sinch Engage
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Win Back 50% of Time Lost Messaging Customers
Read more about Replyco
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The #1 AI-powered customer messaging platform for retailers
Read more about Heyday
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Certainly is a powerful Conversational AI Chatbot builder
Read more about Certainly
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omnichannel campaigns that get results
Read more about Maropost
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AI-powered support platform for unified service
Read more about Text App
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Driving business success through every conversation.
Read more about Velaro
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Oct8ne the visual Live chat Chatbot & Messaging solution
Read more about Oct8ne
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based and AI-enabled chatbot software
Read more about CX Genie