App comparison
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Customer Engagement Software
Last updated: April 2026
233 software options
Sponsored
SurveySparrow
5
70
4
39
3
7
2
3
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Software for creating and managing feedback and surveys
Read more about SurveySparrow
Alchemer
5
210
4
76
3
22
2
7
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer experience management and online survey platform
Read more about Alchemer
Preferred Patron Loyalty
5
102
4
6
3
0
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Innovative Loyalty Programs, Customer Engagement & Gift Card
Read more about Preferred Patron Loyalty
Zoho Desk
5
1.3K
4
766
3
119
2
13
1
8
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service software for businesses of all sizes
Read more about Zoho Desk
Zendesk Suite
5
2.2K
4
1.3K
3
319
2
64
1
53
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
Read more about Zendesk Suite
Zoho CRM
5
3.5K
4
2.3K
3
782
2
171
1
81
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer relationship management solution
Read more about Zoho CRM
Freshdesk
5
2K
4
1.1K
3
164
2
32
1
17
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
Read more about Freshdesk
Zoho CRM Plus
5
37
4
26
3
5
2
2
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Unified Customer Experience platform
Read more about Zoho CRM Plus
Text
5
4
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered support platform for unified service
Read more about Text
Listen360
5
44
4
11
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build a solid reputation with reduced churn & good reviews.
Read more about Listen360
Adobe Customer Journey Analytics
5
3
4
2
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Analyze and optimize the complete customer journey.
Read more about Adobe Customer Journey Analytics
Giftbit
5
53
4
24
3
4
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Digital rewards for seamless incentive programs
Read more about Giftbit
ReviewInc
5
29
4
5
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Reputation management and customer experience software unite
Read more about ReviewInc
Adxstudio Portals
5
1
4
0
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Microsoft Dynamics CRM-integrated web portals
Read more about Adxstudio Portals
Lusha
5
159
4
142
3
64
2
16
1
16
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Lead capture and generation solution
Read more about Lusha
VideoPeel
5
8
4
2
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Video capturing platform for collecting customer testimonial
Read more about VideoPeel
Maqsam
5
7
4
3
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud and mobile-based contact center solution
Read more about Maqsam
Saysimple
Dynamic Customer Engagement Platform
Read more about Saysimple
Slack
5
17.2K
4
5.6K
3
906
2
127
1
48
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A single place for team communication and workflows
Read more about Slack
Netigate
5
17
4
6
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Manage and analyse feedback from customers and employees
Read more about Netigate
InputKit
5
33
4
4
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
InputKit, the best tool for an incredible experience.
With InputKit, get authentic feedback from your customers and employees to continoulsy improve your serivces. This will help you deliver the best experience possible!
Read more about InputKit
AlphaChat
5
3
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversational AI platform with virtual assistants
Read more about AlphaChat
Intouch Insight CX Platform
5
7
4
4
3
0
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Get a 360 view of your customer experiences.
Read more about Intouch Insight CX Platform
VoiceOwl
Voiceowl is a Gen-AI Voice Virtual Assistant for Enterprises
Read more about VoiceOwl
Crowdtech
5
6
4
3
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Market research solution for organizations
Read more about Crowdtech
