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Customer Experience Software - Page 2

Last updated: April 2026

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640 software options

Weave logo

Weave

Customer communication and appointment scheduling solution

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Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

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BeInContact logo

BeInContact

Your 100% Cloud Omnichannel Contact Center solution

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BeInContact is extremely flexible meeting needs of companies of any size and sector, increasing Customer Experience, their loyalty and speeding up sales processing as well.

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Swell logo

Swell

Cloud-based customer experience management platform

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Swell helps you grow your business by putting your reputation to work. When you look as good online as you do in person, new customers will come your way. With more reviews and better engagement, you’ll be found online, rank higher in searches, get more web traffic, and of course, more customers.

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Surveypal logo

Surveypal

AI-based customer service software

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Surveypal is an AI-powered data solution that automatically delivers customer service analytics and insights from Zendesk tickets. Surveypal enables users to create online surveys to collect feedback and data from customers, employees, students, and website visitors.

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Freshdesk Omni logo

Freshdesk Omni

Omnichannel customer support software

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Freshdesk Omni facilitates powerful collaboration between front-line and back-office teams on complex issues by breaking down silos, enabling seamless knowledge distribution, and sharing complete context for faster problem-solving.

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Groove logo

Groove

Cloud-based helpdesk solution for small businesses

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Use Groove to streamline the customer experience through more efficient ticket management, self-service knowledge base, customer satisfaction ratings, & more.

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Confirmit logo

Confirmit

Customer Feedback Management

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Confirmit is a market research platform that includes features such as feedback & data collection, analysis & reporting, and action management.

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Jebbit logo

Jebbit

Survey management solution for customer experience

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Jebbit is a digital experience management solution that helps enterprises create, launch & manage interactive survey campaigns for data collection and customer engagement. The white-label platform lets users create a personalized interface using custom colors & themes to establish brand identity.

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Screver logo

Screver

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Customer & Employee Feedback Management Platform

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The leading Feedback Management Platform to engage with customers and employees. For actionable insights in real-time.

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Quidget logo

Quidget

Handle up to 80% of Tier-1 support with AI

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Quidget is a flexible, no-code AI agent that handles up to 80% of customer queries instantly. With integrations for Zendesk, Euphoric.ai, and Calendly, plus multi-language support and seamless human handover, Quidget makes fast, reliable customer support easy and scalable.

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OneTap logo

OneTap

Cloud-based customer experience software

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OneTap is a cloud-based software that helps event organizers, gyms, martial arts studios, and schools create a check-in process using multiple devices.

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SMS Número Corto logo

SMS Número Corto

Teleprom, more than your provider, your partner.

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SMS Marketing is a software that allows you to address customers through a text message with a 4 or 5 digit sender.

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Kommo logo

Kommo

Messenger-based sales tool for SMBs and entrepreneurs

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Building a connection with your customers is easier with Kommo. Enhance and automate your content strategy and promotions to reach your target audiences better. Your sales team will deliver better customer experience with this messenger-based sales solution, built for SMBs and entrepreneurs.

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Whisbi logo

Whisbi

The power of Live Engagement

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Whisbi is a conversational commerce solution designed for live engagement & sales conversion. It connects brands to their web audience in a seamless and new way and combines the benefits of an open B2C webinar with a chat.

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SatisMeter logo

SatisMeter

Customer Feedback Tool | NPS | CSAT | PMF

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SatisMeter is a customer feedback tool that helps you keep an eye on customer satisfaction (NPS), monitor your product performance, and help your business grow.

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Mapp Marketing Cloud logo

Mapp Marketing Cloud

Data handled. Engagement automated. Marketers liberated.

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Mapp Cloud is an Insight-led Customer Experience platform that helps B2C brands understand and act on meaningful insights. Data collection, analysis, segmentation, personalization and cross-channel engagement are the core components, transformed into real time actions for customer centric marketing.

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Ochatbot logo

Ochatbot

AI Chatbot for Ecommerce & Support. No Hallucinations, Free

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Ochatbot, designed for ecommerce and support, provides proprietary scripted intent-based AI and generative AI, hallucination-free. Easy to install, For all website platforms, Free version available.

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SatisFactory logo

SatisFactory

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Feedback collection and management software

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SatisFactory is a customer feedback collection and management software for French businesses. The intuitive and customizable tool allows businesses to create and send surveys for evaluating the quality of the services they provide, in order to guage and improve customer satisfaction.

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Contentsquare logo

Contentsquare

#1 Digital Experience Analytics Leader for Enterprise Brands

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Contentsquare is the #1 cloud-based digital experience analytics platform designed to help businesses visualize and evaluate the customer journey and behavior on their website, mobile experience or app.

Discover features like Session Replays, Customer Journey Mapping, Heatmaps, AI Alerts & more.

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Jeeva logo

Jeeva

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help leaders transform their companies into customer-centric

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Early warning system that helps businesses leverage artificial intelligence (AI) technology to provide customer support teams with actionable insights and automation, enabling them to increase upsells and enhance customer experience.

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CrossEngage logo

CrossEngage

Customer Data and Prediction | Maximize Your Customer Values

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CrossEngage offers a Customer Data and Prediction Platform for creating unique and valuable customer experiences.

We combine a real-time solution for customer data and cross-channel campaign management with AI & AutoML methods to easily identify, prioritize, and activate customer audiences.

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Emplifi Service Cloud logo

Emplifi Service Cloud

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End-to-end care and support for your customer

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Emplifi Service Cloud provides end-to-end care and support for your customer, throughout their journey.

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eShoppingAdvisor logo

eShoppingAdvisor

Review management tool for small and midsize businesses

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eShoppingAdvisor is cloud-based review management software that helps small and midsize eCommerce businesses automatically collect and analyze reviews, manage customer relationship, and optimize online credibility.

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Centercode logo

Centercode

Automated, Worry-free Beta Testing

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Centercode is a client satisfaction solution which helps businesses manage the entire product lifecycle by capturing feedback from prospects, customers & employees. The platform lets users measure product success through net promoter scores, KPI metrics, & more.

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Insightech logo

Insightech

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Understand why website users don't convert to grow revenue

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Australian Enterprise Web Analytics Software - Monitor User Journey - View Session Replays of Visitor Web Sessions - Heatmapping and Segmentation of User Data.

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