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iPhone Customer Experience Software

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Qualtrics CustomerXM

4.7
(218)

Customer experience management (CXM) platform

Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback from across multiple channels and improve the customer journey. Key features include personalized consumer insights, trend analysis, digital reputation management, and behavior-based predictions.

Read more about Qualtrics CustomerXM

Delighted

4.8
(30)

Multi-channel customer feedback collection with NPS scoring

Delighted is a cloud-based customer feedback collection system that uses single question surveys across multiple channels including email, SMS, web link and website integration to gather and analyse customer, employee, partner and vendor experience insights, while monitoring NPS scores in real time

Read more about Delighted

SurveyMonkey Enterprise

4.5
(42)

360-degree feedback solution for HR professionals

SurveyMonkey Enterprise is a customer satisfaction solution designed to help businesses in IT, healthcare, education, and other sectors collect, assess, and share survey responses with teams. Administrators can secure confidential data in accordance with General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) compliance standards.

Read more about SurveyMonkey Enterprise

Medallia Experience Cloud

4.5
(24)

The pioneer and market leader in Experience Management

Medallia is the market leader in Experience Management - trusted by over a thousand of the world’s leading brands. According to the Forrester Consulting Total Economic Impact™ Study commissioned by Medallia, organizations using Medallia can achieve $35.6M in value and an ROI of 591% over 3 years.

Read more about Medallia Experience Cloud

Salesforce Essentials

4.3
(126)

CRM for small business

Salesforce Essentials is a cloud-based CRM for small businesses which allows users to manage leads, opportunities, pipelines, support requests, and more

Read more about Salesforce Essentials

Userlytics

4.4
(16)

Cloud-based usability testing platform for digital assets

With card sorting, tree testing, shareable highlight reels, automatic audio transcriptions, and more, quickly run customer experience studies to gather feedback & insights from your target persona(s) as they navigate your sites, apps, or prototypes (or your competitors) on mobile, desktop or tablet.

Read more about Userlytics

Zingle

4.6
(114)

Text messaging for customer service & team collaboration

Zingle is an SMS messaging solution which enables communication between businesses & their customers via text, with multi-channel messaging, automations & more

Read more about Zingle

Zendesk

4.4
(2,547)

Service-first CRM company that builds support & sales tools

Zendesk is the leading cloud-based help desk software built with support agents in mind. All your customer interactions are in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and full customer history.

Read more about Zendesk

Key Survey

4.6
(38)

Cloud based and on premise survey software

Gain the insights you need to win over even more customers.

Read more about Key Survey

livepro

4.8
(155)

Knowledge management system

livepro is a cloud-based knowledge management solution designed to improve customer experience & staff engagement. The knowledge base can be used by every business department including HR, contact center agents and training departments, and set up for customer self-service to reduce support tickets.

Read more about livepro

FullStory

4.6
(56)

Everything you need to know about your digital experience.

FullStory tells you everything you need to know about your digital experience. Deliver exceptional experiences by letting our easy-to-use, intelligent software pinpoint when, where, and how user struggle is affecting your revenue and retention.

Read more about FullStory

TapMango

4.8
(151)

Customer Loyalty & Marketing Platform

TapMango is a fully branded loyalty solution offering the most advanced rewards program to retailers and restaurants. Engage customers with our powerful marketing tools, get new customers with our referral system and review boost, increase revenue with flash sales and mobile ordering and more.

Read more about TapMango

Hotjar

4.7
(375)

Behavior Analytics for any business selling online.

Great customer experience requires daily focus. Use Hotjar Session Recordings to see how people interact with your website and identify pain points or blockers in the customer journey.

Read more about Hotjar

Smartlook

4.7
(112)

Qualitative analytics for websites and mobile apps

Smarlook is a qualitative analytics solution for websites & mobile apps with always-on recordings, heatmaps, automatic event, & funnels

Read more about Smartlook

Qubicles

4.4
(24)

Revolutionary blockchain-powered contact center software

Qubicles is a blockchain software company and the creators of decentralized tools and services for the contact center industry. Our solution includes on-demand staffing for remote workers and powerful cloud-based contact center software that includes all features needed to run centers of all sizes.

Read more about Qubicles

Pipedrive

4.6
(2,280)

CRM built by salespeople, for salespeople

Pipedrive is a sales management tool that gets sales teams organized. It helps you focus on the activities that drive deals to close.

Read more about Pipedrive

Podium

4.5
(388)

Review management, reputation software, feedback & webchat

Podium is an Interaction Management platform used for reputation management, review generation, messaging customers on any channel. Gather feedback, text customers, get reviews - all with Podium.

Read more about Podium

Sprout Social

4.4
(446)

Social Media Management Software for Business

Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence.

Read more about Sprout Social

Thought Industries

4.6
(68)

Powering the Business of Learning

Give customers the experience they deserve with interactive online training. Guide clients to success leveraging learner paths and recommended content. Build unique, branded training experiences with simplified course creation, distribution, reporting, and management from a single, robust solution.

Read more about Thought Industries

SurveySparrow

4.4
(48)

Conversational survey tool

SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.

Read more about SurveySparrow

Zoho CRM

4.2
(4,778)

CRM software that helps you sell smarter, better, faster.

Zoho CRM has a clean user interface that facilitates easy navigation. Engage your prospects and/or customers through live chat options, forums, in-product banners, and several other features.

Read more about Zoho CRM

NiceJob

4.9
(95)

Reputation marketing with reviews, social & SEO tools

NiceJob is the easiest way to get more great reviews, referrals and sales. We help businesses get the reputation they deserve! We also help your website convert more leads and improve your SEO!

Read more about NiceJob

Falcon.io

4.2
(179)

Unified social media marketing and management platform

Falcon.io is a SaaS platform designed for social media marketers for social media monitoring, engagement, publishing, analytics & customer experience management

Read more about Falcon.io

FiveStars

4.6
(1,206)

Providing Loyalty and Marketing for 15,000 Local Businesses

Need a better way to reach your customers? Fivestars is a custom loyalty automation platform that brings customers back 2x more often.

Read more about FiveStars

SmartKarrot

4.5
(8)

Comprehensive Product and Customer Success Platform

SmartKarrot is a Customer Experience Platform that helps organizations to create and manage digital touchpoints. From product onboarding, feature adoption, feedback cycles, multichannel communication - SmartKarrot provides an integrated approach to provide a consistent experience for your customers.

Read more about SmartKarrot

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