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Customer Satisfaction
Page 4

Customer Satisfaction Software for Public Administrations (2026) - Page 4

Last updated: March 2026

1 filter applied

Features

Reporting/Analytics(88)

Mobile Access(36)

Data Import/Export(78)

Real-Time Notifications(50)

Question Branching(34)

Integrated with

Gmail(18)

Instagram(6)

ActiveCampaign(12)

Adobe Commerce(8)

Airtable(9)

Pricing model

Free(37)

Open Source(3)

Free Trial(60)

One Time License(1)

Subscription(80)

Devices supported

Mac(33)

iPad(36)

Android(40)

Linux(29)

Web-based(95)

iPhone(38)

Windows(38)

Organization types

Small Business(89)

Non Profit(75)

Large Enterprises(91)

Public Administrations

Freelancers(55)

Mid Size Business(91)

User rating

All Reviews

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Tesseron

4.3

(8)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

work with the flow

Tesseron is available for Public Administrations and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, FAQs/Forum.

Read more about Tesseron

Users also considered

ClickDesk

3.4

(21)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Live chat for customer support

ClickDesk is available for Public Administrations and offers the following support options: 24/7 (Live rep), FAQs/Forum, Email/Help Desk, Chat, Phone Support.

Read more about ClickDesk

Users also considered

SightMill

4.8

(4)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Net Promoter Score (NPS) survey platform

SightMill is available for Public Administrations and offers the following support options: Knowledge Base, Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum.

Read more about SightMill

Users also considered

Gnatta

4.7

(3)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Customer engagement tool for omnichannel communication

Gnatta is available for Public Administrations and offers the following support options: Phone Support, FAQs/Forum, Email/Help Desk, Knowledge Base, 24/7 (Live rep), Chat.

Read more about Gnatta

Users also considered

e-satisfaction.com

4.7

(3)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Understand your Customers & offer best-in-class Experiences

e-satisfaction.com is available for Public Administrations and offers the following support options: Chat, Phone Support, FAQs/Forum, Email/Help Desk, Knowledge Base.

Read more about e-satisfaction.com

Users also considered

Guest Suite

4.7

(3)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Online visibility and reviews management platform

Guest Suite is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Chat, FAQs/Forum, Knowledge Base.

Read more about Guest Suite

Users also considered

Truecaller for Business

5.0

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Verified caller ID and customer satisfaction solution

Truecaller for Business is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base.

Read more about Truecaller for Business

Users also considered

Odigo

4.0

(3)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Odigo provides Contact Center as a Service (CCaaS) solutions

Odigo is available for Public Administrations and offers the following support options: Knowledge Base, FAQs/Forum, Email/Help Desk, Phone Support, 24/7 (Live rep).

Read more about Odigo

Users also considered

UserReport

4.5

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Online survey & feedback management platform

UserReport is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

Read more about UserReport

Users also considered

Kapiche

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Feedback analytics platform

Kapiche is available for Public Administrations and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

Read more about Kapiche

Users also considered

Verint Voice of the Customer

2.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Web-based customer experience (CX) suite of solutions

Verint Voice of the Customer is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Knowledge Base, FAQs/Forum.

Read more about Verint Voice of the Customer

Users also considered

SimpleFeedback

(0)

Cloud-based customer engagement application

SimpleFeedback is available for Public Administrations and offers the following support options: Chat.

Read more about SimpleFeedback

Users also considered

Akio.CX

(0)

Multi-channel customer relations management platform

Akio.CX is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat.

Read more about Akio.CX

Users also considered

etrack1

(0)

For customer centres with passionate customer service manage

etrack1 is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, Chat, Knowledge Base.

Read more about etrack1

Users also considered

Press'nXPress

(0)

Capturing customer feedback in real-time at any interaction

Press'nXPress is available for Public Administrations and offers the following support options: Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support.

Read more about Press'nXPress

Users also considered

mySQM Customer Service QA

(0)

FCR Insights Software

mySQM Customer Service QA is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum.

Read more about mySQM Customer Service QA

Users also considered

Skeepers Feedback Management

(0)

Understand and improve your customer experience

Skeepers Feedback Management is available for Public Administrations.

Read more about Skeepers Feedback Management

Users also considered

ClearlyRated

(0)

Fuel your growth with client service excellence.

ClearlyRated is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum.

Read more about ClearlyRated

Users also considered

LazyMonkey

(0)

QR-based feedback management system

LazyMonkey is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk.

Read more about LazyMonkey

Users also considered

Haber Chat

(0)

your go-to platform for managing WhatsApp communications.

Haber Chat is available for Public Administrations and offers the following support options: Email/Help Desk, Knowledge Base, 24/7 (Live rep), Chat.

Read more about Haber Chat

Users also considered

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