getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Customer Satisfaction Software for Public Administrations (2026) - Page 2

Last updated: March 2026

1 filter applied

Features


Integrated with


Pricing model


Devices supported


Organization types


User rating


95 software options

Hiver logo

Modern, AI help desk software built for fast teams.

learn more
Hiver is available for Public Administrations and offers the following support options: Knowledge Base, Chat, 24/7 (Live rep), Email/Help Desk, Phone Support, FAQs/Forum.

Read more about Hiver

Users also considered
Genesys Cloud CX logo

AI-enabled experience orchestration platform

learn more
Genesys Cloud CX is available for Public Administrations and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Phone Support, Email/Help Desk, Chat.

Read more about Genesys Cloud CX

Users also considered
Contentsquare logo

#1 Digital Experience Analytics Leader for Enterprise Brands

learn more
Contentsquare is available for Public Administrations and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep), Phone Support.

Read more about Contentsquare

Users also considered
Feedier logo

Gamified customer engagement & feedback collection tool

learn more
Feedier is available for Public Administrations and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Chat.

Read more about Feedier

Users also considered
123FormBuilder logo

Web forms: as easy as 1-2-3!

learn more
123FormBuilder is available for Public Administrations and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

Read more about 123FormBuilder

Users also considered
SmartSurvey logo

Online survey & questionnaire tool

learn more
SmartSurvey is available for Public Administrations and offers the following support options: Phone Support, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat.

Read more about SmartSurvey

Users also considered
CheckMarket logo

Cloud-based enterprise survey software solution

learn more
CheckMarket is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, 24/7 (Live rep), Knowledge Base, Chat.

Read more about CheckMarket

Users also considered
Vivantio logo

Flexible Software. Focused Service.

learn more
Vivantio is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support.

Read more about Vivantio

Users also considered
SurveyLab logo

Survey software and questionnaire tool

learn more
SurveyLab is available for Public Administrations and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep), Phone Support.

Read more about SurveyLab

Users also considered
SurveySparrow logo
Category Leaders

Software for creating and managing feedback and surveys

learn more
SurveySparrow is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support.

Read more about SurveySparrow

Users also considered
VideoAsk logo

Get personal with face-to-face interactions: at scale

learn more
VideoAsk is available for Public Administrations and offers the following support options: Email/Help Desk, Knowledge Base, FAQs/Forum, Chat.

Read more about VideoAsk

Users also considered
Rate My Service logo
Category Leaders

In-Signature Surveys. Customer Feedback & Reviews solution.

learn more
Rate My Service is available for Public Administrations and offers the following support options: Email/Help Desk.

Read more about Rate My Service

Users also considered
QuickTapSurvey logo

In-person Surveys, Mobile Forms & Kiosks (Works Offline)

learn more
QuickTapSurvey is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk, Chat.

Read more about QuickTapSurvey

Users also considered
Groove logo

Cloud-based helpdesk solution for small businesses

learn more
Groove is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat.

Read more about Groove

Users also considered
Delighted logo

Cloud-based customer and employee experience platform

learn more
Delighted is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Phone Support, Knowledge Base.

Read more about Delighted

Users also considered
Canny logo

Customer feedback & feature request management

learn more
Canny is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Chat, Knowledge Base.

Read more about Canny

Users also considered
Avaya UCaaS logo

Unified communications platform

learn more
Avaya UCaaS is available for Public Administrations.

Read more about Avaya UCaaS

Users also considered
Spark Chart logo

Survey software for business consultants and leaders

learn more
Spark Chart is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support.

Read more about Spark Chart

Users also considered
Sprinklr logo

Social media management, analytics & strategy planning.

learn more
Sprinklr is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Knowledge Base.

Read more about Sprinklr

Users also considered
SmileBack logo

The Feedback Specialists

learn more
SmileBack is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Knowledge Base, Phone Support.

Read more about SmileBack

Users also considered
Centercode logo

Automated, Worry-free Beta Testing

learn more
Centercode is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, 24/7 (Live rep), FAQs/Forum.

Read more about Centercode

Users also considered
zenloop logo

Collect, Analyze & Act on Customer Feedback

learn more
zenloop is available for Public Administrations and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

Read more about zenloop

Users also considered
Screeb logo

We help companies to (re)connect with their customers

learn more
Screeb is available for Public Administrations and offers the following support options: 24/7 (Live rep), Chat, FAQs/Forum, Knowledge Base, Email/Help Desk.

Read more about Screeb

Users also considered
Efficy CRM logo

Pay-less for more. Europe's most flexible CRM

learn more
Efficy CRM is available for Public Administrations and offers the following support options: Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support, Chat.

Read more about Efficy CRM

Users also considered
UseResponse logo

All-in-one Customer Support and Feedback Suite

learn more
UseResponse is available for Public Administrations and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Knowledge Base.

Read more about UseResponse

Users also considered