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Customer Satisfaction Software for Small Business (2026) - Page 3
Last updated: March 2026
287 software options
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
WEM Software for customer service teams.
Read more about Playvox
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web forms: as easy as 1-2-3!
Read more about 123FormBuilder
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online survey & questionnaire tool
Read more about SmartSurvey
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based enterprise survey software solution
Read more about CheckMarket
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Flexible Software. Focused Service.
Read more about Vivantio
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Reputation management software for handling customer reviews
Read more about GiveMe5.ai
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based reputation management software
Read more about Kenect
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Understand what users want, and build what they love.
Read more about Userback
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Survey software and questionnaire tool
Read more about SurveyLab
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Software for creating and managing feedback and surveys
Read more about SurveySparrow
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Turn feedback into intelligence, action, and growth
Read more about Zonka Feedback
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Get personal with face-to-face interactions: at scale
Read more about VideoAsk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
In-Signature Surveys. Customer Feedback & Reviews solution.
Read more about Rate My Service
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Modern Customer Service Software For Customer-First Brands
Read more about Kustomer
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
In-person Surveys, Mobile Forms & Kiosks (Works Offline)
Read more about QuickTapSurvey
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based helpdesk solution for small businesses
Read more about Groove
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer and employee experience platform
Read more about Delighted
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Real-time candidate feedback platform for recruitment teams
Read more about Great Recruiters
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Simple and fun customer satisfaction surveys for SMBs.
Read more about Simplesat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
See what your users want—with Clarity
Read more about Microsoft Clarity
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer feedback & feature request management
Read more about Canny
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Unified communications platform
Read more about Avaya UCaaS
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Survey software for business consultants and leaders
Read more about Spark Chart
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Reputation management tool for home service businesses.
Read more about pulseM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Reputation management software
Read more about ReputationStacker