getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Customer Satisfaction Software with Trustpilot

Last updated: July 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

19 software options

Zendesk Suite logo

AI powered customer service across all channels

visit website
Zendesk is the leading help desk software built for better customer experiences. Improve your CSAT scores by supporting your customers on any channel: text SMS, web, mobile app, phone, email, social media.

Read more about Zendesk Suite

Users also considered
GiveMe5.ai logo

Reputation management software for handling customer reviews

learn more
AI-powered reviews, listings & local rankings for Clover merchants. Get more 5-star reviews, optimize your Google Business Profile, and outrank competitors — all on autopilot. Free plan available.

Read more about GiveMe5.ai

Users also considered
ReviewFlowz logo

Reputation and review management software

learn more
Review management tool designed to help businesses automatically track customer reviews & leverage them to derive more revenue.

Read more about ReviewFlowz

Users also considered
Magic logo

Everything local businesses need to grow online

learn more
Effortlessly boost sales and reputation with Magic. Streamline communication, increase reviews, and drive sales with our easy-to-use platform. Try it free for 14 days and harness the power of customer reviews for your business.

Read more about Magic

Users also considered
Thematic logo

AI-powered customer feedback analysis

learn more
Thematic unlocks rich insights from unstructured feedback to help you build better products, reduce churn and drive growth. Without coding.

Add data from all channels for the full customer view. Build a product strategy off customer understanding and impact. See emergent issues as they arise.

Read more about Thematic

Users also considered
Hotjar logo

Digital experience insights for any business selling online

learn more
Happy, successful customers are the lifeblood of any business. Hotjar is all the tools and data you need to truly understand your users’ feelings and behavior. Join one million websites deeply understanding their users with Hotjar.

Read more about Hotjar

Users also considered
Endorsal logo

Review management and customer satisfaction solution

learn more
Endorsal is a review management software designed to help businesses automatically collect and display customer testimonials on websites. It enables managers to generate custom reports, measure conversion rates, and enhance customer loyalty via a unified platform.

Read more about Endorsal

Users also considered
ClientZen logo

Customer Feedback Software, AI, Sentiment Analysis, VOC.

learn more
ClientZen automates feedback analysis and gives you accurate insights, instant answers with Mantra AI and real-time monitoring.

Read more about ClientZen

Users also considered
licili logo

AI-powered text analysis tool for customer feedback

learn more
licili is an AI-powered text analysis tool that maximizes the value of customer feedback. It features advanced analyses like topic, driver, context, sentiment, and relevance to deeply understand customer preferences. With an intuitive interface and seamless integrations, Licili is essential for enhancing customer satisfaction, solidifying market presence, and fostering product innovation.

Read more about licili

Users also considered
Guest Suite logo

Every reason to choose you, wherever they find you

learn more
Guest Suite is a French customer review management, online reputation, and presence management platform. Automated review collection, AI-powered review responses, Google Business Profile optimization, and multi-platform distribution. From independent businesses to multi-location networks.

Read more about Guest Suite

Users also considered
Gnatta logo

AI Agents and omnichannel support, built for control

learn more
Gnatta is a customer engagement software designed to help businesses of all sizes manage client communications across multiple channels such as Instagram, Facebook, Twitter, email, and more on a centralized platform. Administrators can sort conversations based on date or time.

Read more about Gnatta

Users also considered
Chattermill logo

Customer feedback analysis software

learn more
Chattermill unifies customer feedback, customer support, and product feedback into a single platform and uses deep learning artificial intelligence (AI) to analyse customer data at scale and provide actionable insights.

Read more about Chattermill

Users also considered
Lumoa logo

Go from customer feedback to action without the guesswork.

learn more
Lumoa is the feedback analytics solution that looks at any interaction with your customers and tells you what to do next to grow your business.

Read more about Lumoa

Users also considered
Eloquant logo

Cloud Contact Center Customer Experience platform

learn more
Eloquant is an all-in-one open Cloud Contact Center CX platform that helps businesses manage, orchestrate, measure, and improve their conversations with their customers.

Its main features include channels such as voice, digital, and self-service conversation, qualification and orchestration, and performance and customer satisfaction surveys.

Read more about Eloquant

Users also considered
GatherUp logo

Software to gather, manage, and market customer reviews.

learn more
GatherUp is a cloud-based software designed to help organizations gather, manage, and market customer feedback, online reviews, and testimonials and connect with the target audience.

Read more about GatherUp

Users also considered
Sprinklr logo

Social media management, analytics & strategy planning.

learn more
Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.

Read more about Sprinklr

Users also considered
Kimola Cognitive logo
(0)

Market research & customer insights platform

learn more
Kimola Cognitive is a machine learning platform to analyze customer feedback. Users are able to create custom models, use gallery of pre-built models, scrape reviews and generate SWOT analysis, product descriptions, powerful marketing materials with GPT.

Read more about Kimola Cognitive

Users also considered
Platform One logo
(0)

The next generation of Experience Management.

learn more
Customer experience, staff experience, product experience, brand experience, and insight communities are all available in one location with Platform One, a totally integrated CX platform, for simple access, comprehension, action, and improvement.

Read more about Platform One

Users also considered
Reeview logo
(0)

Review and reputation management software

learn more
Reeview is a reputation management software that helps businesses generate reviews from customers using unique behaviour psychology elements.

Read more about Reeview

Users also considered