Reservation & Online Booking Software with Ratings & Reviews

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SimplyBook.me   

634
Scheduling software for service based industries
SimplyBook.me is an online booking system for SMEs and enterprises across all service-providing industries. With SimplyBook.me you get a professional booking website or widget, you can accept bookings and online/on-site payments, offer classes, sell products and gift cards, offer coupons and more. Read more about SimplyBook.me
Scheduling software for service based industries
SimplyBook.me is an online booking system for SMEs and enterprises across all service-providing industries. With SimplyBook.me you get a professional booking website or widget, you can accept bookings and online/on-site payments, offer classes, sell products and gift cards, offer coupons and more. Read more about SimplyBook.me

Vreasy   

76
Vacation rental system + Channel Manager + Guest Management
Do you manage more than 5 rentals? Then Vreasy is the perfect PMS to help you manage and grow your business thanks to our API connections to the main portals and keep calendars up to date. On top of that, the guest platform and e-concierge app earns you extra revenue and return bookings. Read more about Vreasy
Vacation rental system + Channel Manager + Guest Management
Do you manage more than 5 rentals? Then Vreasy is the perfect PMS to help you manage and grow your business thanks to our API connections to the main portals and keep calendars up to date. On top of that, the guest platform and e-concierge app earns you extra revenue and return bookings. Read more about Vreasy

Launch27  

195
Online booking engine for service providers & their clients
Launch27 is an online booking engine which enables Maid Services to manage client appointments, pricing, payments, and more, in real time. Read more about Launch27
Online booking engine for service providers & their clients
Launch27 is an online booking engine which enables Maid Services to manage client appointments, pricing, payments, and more, in real time. Read more about Launch27

Bookafy  

121
Free online appointment booking software
Beautiful Online Appointment Booking with Automated confirmations, Reminders and 2-way Sync to Ical, Outlook and Google. Read more about Bookafy
Free online appointment booking software
Beautiful Online Appointment Booking with Automated confirmations, Reminders and 2-way Sync to Ical, Outlook and Google. Read more about Bookafy

Fitli  

42
Online and mobile scheduling software
**30 DAY FREE TRIAL** The Fitli scheduling software solution is everything the other guys are not. Easy to Use with Amazing Service at an Affordable Price. Read more about Fitli
Online and mobile scheduling software
**30 DAY FREE TRIAL** The Fitli scheduling software solution is everything the other guys are not. Easy to Use with Amazing Service at an Affordable Price. Read more about Fitli

Bookster  

25
Take bookings, payments, manage guests & more
Allow guests to reserve their stay instantly online. Read more about Bookster
Take bookings, payments, manage guests & more
Allow guests to reserve their stay instantly online. Read more about Bookster

Appointy  

250
Appointment scheduling software
Appointy supports 100+ verticals ranging from lifestyle , Health & Wellness, Education, Medicine, Fitness & Recreation, Salon- beauty, Professional services etc. Read more about Appointy
Appointment scheduling software
Appointy supports 100+ verticals ranging from lifestyle , Health & Wellness, Education, Medicine, Fitness & Recreation, Salon- beauty, Professional services etc. Read more about Appointy

Setmore  

224
Online scheduling software for small businesses
Setmore is an online scheduling application that help SMBs manage appointments and schedules for customers and staff. Read more about Setmore
Online scheduling software for small businesses
Setmore is an online scheduling application that help SMBs manage appointments and schedules for customers and staff. Read more about Setmore

MyTime  

106
Appointment scheduling, POS & customer engagement platform
MyTime is a fully integrated appointment scheduling, point-of-sale and customer engagement platform for multi-location chains and franchises. Additional features include email marketing, payroll, CRM, and more. Read more about MyTime
Appointment scheduling, POS & customer engagement platform
MyTime is a fully integrated appointment scheduling, point-of-sale and customer engagement platform for multi-location chains and franchises. Additional features include email marketing, payroll, CRM, and more. Read more about MyTime

eZee Reservation  

106
Online Reservation System for hotels
eZee Reservation is an online booking engine and channel manager for hotels which helps hotels increase commission-free direct bookings. Read more about eZee Reservation
Online Reservation System for hotels
eZee Reservation is an online booking engine and channel manager for hotels which helps hotels increase commission-free direct bookings. Read more about eZee Reservation

Frontdesk Anywhere  

96
Complete Cloud-based hotel management solution for hoteliers
Frontdesk Anywhere is a cloud-based hotel management system offering a no-fee online booking engine, revenue management, reputation management, and more. Read more about Frontdesk Anywhere
Complete Cloud-based hotel management solution for hoteliers
Frontdesk Anywhere is a cloud-based hotel management system offering a no-fee online booking engine, revenue management, reputation management, and more. Read more about Frontdesk Anywhere

Pulse 24/7  

45
Booking & scheduling mobile app for service providers
Pulse 24/7 is a web-based appointment booking and scheduling solution with an on-demand mobile booking app for beauty salons, gyms and similar service providers. Read more about Pulse 24/7
Booking & scheduling mobile app for service providers
Pulse 24/7 is a web-based appointment booking and scheduling solution with an on-demand mobile booking app for beauty salons, gyms and similar service providers. Read more about Pulse 24/7

Escapia  

86
Vacation rental software and guest management system
Escapia by HomeAway Software is a web-based vacation rental solution for managing reservations, accounting, websites, and property listings. Read more about Escapia
Vacation rental software and guest management system
Escapia by HomeAway Software is a web-based vacation rental solution for managing reservations, accounting, websites, and property listings. Read more about Escapia

CiiRUS  

37
Intuitive vacation rental and property management software
Vacation rental software that acts as a flexible management system and gateway between property managers, reservation channels, staff and guests. Read more about CiiRUS
Intuitive vacation rental and property management software
Vacation rental software that acts as a flexible management system and gateway between property managers, reservation channels, staff and guests. Read more about CiiRUS

Welcome Anywhere  

49
Full featured online hotel booking system
Welcome Anywhere is a property management & hotel booking system offering back office tools, mobile online booking, billing & invoicing, POS integration, & more. Read more about Welcome Anywhere
Full featured online hotel booking system
Welcome Anywhere is a property management & hotel booking system offering back office tools, mobile online booking, billing & invoicing, POS integration, & more. Read more about Welcome Anywhere

Agendize  

6
Agendize Appointment Scheduling
Save 75% of the time you spend managing appointments by eliminating the need to compare booking schedules. Reduce your customer no-show rates by up to 80%. Read more about Agendize
Agendize Appointment Scheduling
Save 75% of the time you spend managing appointments by eliminating the need to compare booking schedules. Reduce your customer no-show rates by up to 80%. Read more about Agendize

uHotelBooking  

2
Hotel management & online booking platform
uHotelBooking is a hotel management & online booking platform which enables hotels to manage customers & online reservations simply & effectively. Read more about uHotelBooking
Hotel management & online booking platform
uHotelBooking is a hotel management & online booking platform which enables hotels to manage customers & online reservations simply & effectively. Read more about uHotelBooking

BugHotel Reservation System  

0
Travel agent & tour operator platform
BugHotel Reservation System is a B2B & B2C reservations management platform for travel agents, tour operators, DMCs and online travel agencies to manage availability, prices & bookings across multiple channels. The system is designed for small start-up property managers as well as large enterprises. Read more about BugHotel Reservation System
Travel agent & tour operator platform
BugHotel Reservation System is a B2B & B2C reservations management platform for travel agents, tour operators, DMCs and online travel agencies to manage availability, prices & bookings across multiple channels. The system is designed for small start-up property managers as well as large enterprises. Read more about BugHotel Reservation System
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Avg. User review

Reservation & Online Booking Category Leaders Q1 2019

GetApp's quarterly ranking showcases the leading 10-15 Reservation & Online Booking apps based in the cloud. Each app is scored using five factors, worth 20 points each, for a total possible score out of 100. These factors include user reviews, integrations, mobile app availability, functionality, and security. Each app's score is independent of commercial interests and existing relationships that GetApp has with app vendors.

Scroll down for more details about inclusion criteria and scoring.

Score
ReviewsIntegrationsMobileFunctionalitySecurity
70
70
Reviews 19/20
Integrations 17/20
Mobile 0/20
Functionality 20/20
Security 14/20
69
69
Reviews 15/20
Integrations 18/20
Mobile 19/20
Functionality 17/20
Security -/20
67
67
Reviews 10/20
Integrations 13/20
Mobile 17/20
Functionality 15/20
Security 12/20
66
66
Reviews 14/20
Integrations 17/20
Mobile 5/20
Functionality 14/20
Security 16/20
65
65
Reviews 12/20
Integrations 6/20
Mobile 18/20
Functionality 14/20
Security 15/20
64
64
Reviews 13/20
Integrations 4/20
Mobile 18/20
Functionality 17/20
Security 12/20
64
64
Reviews 13/20
Integrations 12/20
Mobile 18/20
Functionality 14/20
Security 7/20
64
64
Reviews 13/20
Integrations 18/20
Mobile 17/20
Functionality 16/20
Security -/20
63
63
Reviews 17/20
Integrations 20/20
Mobile 0/20
Functionality 17/20
Security 9/20
63
63
Reviews 13/20
Integrations 10/20
Mobile 18/20
Functionality 13/20
Security 9/20
59
59
Reviews 13/20
Integrations 14/20
Mobile 17/20
Functionality 15/20
Security -/20
56
56
Reviews 13/20
Integrations 11/20
Mobile 16/20
Functionality 16/20
Security -/20
53
53
Reviews 5/20
Integrations 17/20
Mobile 19/20
Functionality 12/20
Security -/20
49
49
Reviews 15/20
Integrations 9/20
Mobile 8/20
Functionality 17/20
Security -/20
48
48
Reviews 13/20
Integrations 5/20
Mobile 14/20
Functionality 16/20
Security -/20

Who is the ranking for?

GetApp's Category Leader ranking is for business owners and decision makers looking for a comprehensive list of the leading cloud-based software products in the industry.

The ranking serves as a point of reference highlighting key factors that small businesses should look at when assessing a piece of software. These factors include user perception (reviews), compatibility (integrations and mobile compatibility), market presence (media presence), and security features (security).

How are the scores calculated?

An app's score is calculated using five unique data points, each scored out of 20, giving a total score out of 100. The ranking and scoring methodology ensure complete impartiality and independence from any relationships that GetApp has with app vendors.

User Reviews *

Review scores are calculated using reviews collected from GetApp and its sister sites, Software Advice and Capterra. Scores are calculated based on the total number, average rating, and recency of reviews.

The number of reviews and average user rating are scaled against the category average. A weighting is then applied to reward recency of user reviews: reviews written in the last 6 months score up to 10 points, those written between 6 and 12 months ago score up to 6 points, and those more than 12 months old score up to 4 points. These numbers are added together to give a total maximum score of 20.

Integrations

Integration scores factor in a number of variables. Up to 16 points are awarded based on the number of integrations an app has; the first 10 points are awarded based on the number of integrations relative to the category average, while 4 points are awarded based on the number of integrations relative to the leaders in the category. An additional 5 points is awarded for an integration with Zapier, a widely used software integration platform, while an extra point is given for having an open API. The total possible score for integrations is 20 points.

Mobile Platforms *

Mobile scores are calculated based on the availability of an iOS and Android app. 5 points are awarded for the presence of each app, with an additional 10 points being awarded for the number and average rating of reviews in both the App Store and Google Play. These review scores are calculated and scaled against the competition for a maximum of 5 points per platform and an overall maximum score of 20.

If there isn't a native iOS or Android app, the product's website is assessed using Google's PageSpeed Insights to measure mobile usability. The score is returned out of 100, then scaled to a score out of 5 for a maximum of 5 points.

Media Presence

Media presence is calculated using the number of Twitter followers and Facebook fans that an app has. The number of fans and followers are added together, and each app is scored based on this overall number, compared with others in the category. The first 15 points are awarded for the combined number of followers and fans scaled against the category average, while the final 5 points are awarded for the combined number of followers and fans scaled against the top leaders in the category. These two scores are added together for a total out of 20 points.

Security

Security scoring is calculated using answers from a vendor-completed survey. The questions in the survey are based on the Cloud Security Alliance self-assessment form as part of the Security, Trust & Assurance Registry. With 15 questions, each answer is assigned a point value based on vendor response, with additional points given for security certifications, for a maximum possible score of 20.

In the event of a tie, each data point is weighted for importance, with security taking precedent, followed by reviews, integrations, mobile apps, and media presence, respectively.

* All data points combining calculations for both ratings and reviews are calculated using a Bayesian estimate, which is a weighted average that includes the number of reviews and the rating of an app, benchmarked against others in the category.