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55PBX Logo

Virtual PBX solution to boost your team's productivity

Table of Contents

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Is this product right for your business?

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55PBX - 2026 Pricing, Features, Reviews & Alternatives

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55PBX overview

What is 55PBX?

55PBX is the complete CCaaS - CONTACT CENTER AS A SERVICE solution for you to have a phone through Carrier or VOIP, SMS, Whatsapp, and many other channels. Perfect for Customer Service, Sales Teams, Outbound Calls, Marketing and other areas of the company. CCaaS with API for Whatsapp Templates, Intelligent IVR, automatic dialer, productivity reports and smart features for customer experience improvements and integrates with Zendesk Support and Sell, Freshdesk, Salesforce, Pipedrive, and Hubspot.

We do not have annual contracts! We focus on helping your organization take its customer service to the next level. We believe our cloud-based contact center solution is so effective that we won't need to lock you in long term. You will want to stay!

55PBX is suitable for organizations of any size. Whether you need one line or manage a large enterprise we can help!

Key benefits of using 55PBX

- Call Transcription Talk-to-Text;
- Smart virtual lines to optimize your customer service support process;
- Low call costs - below market average;
- Seamless integration with Zendesk, Hubspot, Movidesk, Freshdesk, Salesforce, Pipedrive and many others;
- Call and screen recording;
- Real-time team monitoring for call centers;
- Smart reports on performance, time tracking and costs.

Starting price

R$
39per user /
per month

Alternatives

with better value for money

55PBX’s user interface

Ease of use rating:

55PBX reviews

Overall rating

5.0

/5

15

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

15

0

0

0

0

Who uses 55PBX?

Based on 15 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Computer Software
Retail
Telecommunications
Accounting
Others

Use cases

Call Center
Call Tracking
Call Recording
IVR
Inside Sales

55PBX's key features

Most critical features, based on insights from 55PBX users:

Automatic call distribution
Caller id
Call recording
Reporting/Analytics
Call monitoring
Call routing

All 55PBX features

Features rating:

Recording
Voice mail
Phone Key Input
Performance metrics
Performance management
PBX
Outbound call center
On-Demand recording
Multi-Language
Multi-Channel management
Multi-Channel communication
Multi-Campaign
Monitoring
Mobile access
Manual dialer
Live chat
Lead qualification
Lead management
Lead generation
Lead capture
IVR
Call transcription
Voice Customization
Virtual Extensions
Virtual Call Center
Third-Party integrations
Text to speech
Surveys & feedback
Survey/Poll management
SMS messaging
SIP trunking
Scheduled recording
Ring Groups
Reporting & statistics
Real-Time reporting
Real-Time monitoring
Real-Time data
Real-Time analytics
Queue management
Purchasing & receiving
Predictive dialer
Pre-recorded messages
Call tracking metrics
Call tracking
Call scripting
Call screening
Call reporting
Call queues
Call logging
Call list management
Call disposition
Call center management
Calendar management
Blended call center
Automated attendant
Auto-Dialer
Archiving & retention
API
Alerts/Notifications
Activity tracking
Activity dashboard
Access controls/permissions
Interaction tracking
Inbound call center
For contact centers
For cloud phone systems
Event triggered actions
Employee directory
Data import/export
Dashboard
Customizable reports
Customizable fields
Customizable Caller ID
Customer history
CRM
Contact management
Contact database
Computer telephony integration
Communication management
Chat/Messaging
Campaign management
Callback scheduling
Call transfer

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55PBX logo

Starting from

R$

39

/user

Per month

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Features
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55PBX pricing

Value for money rating:

Starting from

R$

39

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about 55PBX price and value

Value for money rating:

55PBX support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Chat
Phone Support
FAQs/Forum
Knowledge Base
Email/Help Desk

Training options

Webinars
In Person
Live Online
Documentation
Videos

55PBX FAQs

Q. What type of pricing plans does 55PBX offer?

55PBX has the following pricing plans:
Starting from: R$39.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of 55PBX?

55PBX has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does 55PBX support?

55PBX supports the following languages:
English, Portuguese, Spanish


Q. Does 55PBX support mobile devices?

55PBX supports the following devices:
Android


Q. Does 55PBX offer an API?

Yes, 55PBX has an API available for use.


Q. What other apps does 55PBX integrate with?

55PBX integrates with the following applications:
Zoho CRM, Freshcaller, WhatsApp, HubSpot CMS Hub, Pipedrive, SAP Commerce Cloud, Freshdesk, Bulk Sender, VTEX, Movidesk, HubSpot CRM, Zendesk Talk, HubSpot Service Hub, Zendesk Suite


Q. What level of support does 55PBX offer?

55PBX offers the following support options:
24/7 (Live rep), Chat, Phone Support, FAQs/Forum, Knowledge Base, Email/Help Desk

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