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ChatBot
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Easy to use chatbot platform for business
Table of Contents
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ChatBot - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
ChatBot overview
What is ChatBot?
Create chatbots in minutes with diverse templates and automate key tasks right away. Easily drag-and-drop new elements to adapt any template to your needs. ChatBot is ready to work out of the box, while AI algorithms help you improve responses over time.
Design smooth conversational experiences to build better relationships with your customers. Send dynamic responses that encourage customers to chat and interact. Mix and match text, images, buttons, and quick replies to show off your brand, products, and services.
Use ChatBot on different platforms and channels using one-click integration (Facebook Messenger, Slack, LiveChat, WordPress, and more). Connect your chatbot to just about anything you can think of using open API, webhooks, and Zapier.
Key benefits of using ChatBot
Build chatbots with ease using a drag-and-drop interface. Quickly arrange the conversation flow to create exactly the chatbot Story you need.
Launch your first chatbot in minutes using task-specific templates designed by professionals. Freely customize the conversation scenario, so it's suited to your business needs.
User-defined entities allow the extraction of any dynamic values, with users able to set synonyms for any reference value.
ChatBot uses AI to help you better support, engage, and sell across channels. AI algorithms work in the background adapting chatbots to customer needs. ChatBot uses natural language processing (NLP) to correctly interpret inputs and analyzes continuously with machine learning algorithms to improve performance.
Stories can be tested in real-time using the built-in chat, allowing users to visualize story paths and test scenarios before integrating with their application or live chat service.
Send responses that encourage customers to chat and interact. Mix and match text, images, buttons, and quick replies to show off your brand, products, and services.
ChatBot automatically saves all unrecognized phrases and suggests them as possible Story additions. Add suggestions with one click.
Starting price
per month
Pros & Cons
Customer Support
Answering Questions
Website Visitors
Pricing
ChatBot’s user interface
ChatBot pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.6
Ease of use
4.7
Customer support
4.5
Reviews sentiment
What do users say about ChatBot?
ChatBot allows you to ask questions without waiting for a customer service representative.
Select to learn more
Who uses ChatBot?
Based on 64 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
ChatBot's key features
Most critical features, based on insights from ChatBot users:
All ChatBot features
Features rating:
ChatBot alternatives
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Starting from
50
Per month
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LiveAgent
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ChatBot pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- Advanced Reporting
- All Integrations
- Button Actions
- Chatbot Building Services
- Chatbot Maintenance
- Custom Chat Package
- Custom Integrations
- Dedicated Acc. Manager
- Personal Onboarding
- Premium Customer Support
- Security Assistance and Data Security
- Team Collaboration
- Unlimited Active Chatbots
- Unlimited Number of Stories
- Unlimited Training History
- Version History
User opinions about ChatBot price and value
Value for money rating:
To see what individual users think of ChatBot's price and value, check out the review snippets below.
Verified reviewer
Anonymity request
Emilia E.
Technical Support Lead
ChatBot integrations (37)
Integrations rated by users
We looked at 64 user reviews to identify which products are mentioned as ChatBot integrations and how users feel about them.
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
ChatBot customer support
What do users say about ChatBot customer support?
Customer support rating:
We analyzed 20 verified user reviews to identify positive and negative aspects of ChatBot customer support.
Widespread user sentiment highlights the helpfulness and openness of the ChatBot support team to suggestions and problem-solving.
A large number of users appreciate being able to get answers and assistance online when issues arise, making support accessible.
Support options
Training options
To see what individual users say about ChatBot's customer support, check out the review snippets below.
“The level of support provided the team during the setup and continuous usage of our chatbot by the Livechatinc team ; allowing us know about newer ways through which we can improve the efficiency of our bots.”
Victor A.
Inside Sales Manager
“I like how Livechat recently introduced us to Chabot experts,these experts assists sales teams like ours to design,build and deploy a chatbot assistant ,ensuring that our current chatbot is tailor made for our business and delivers guided conversational experience to our customers and website visitors alike.”
Anuolu Y.
Sales Manager.
“With chatbot, we can easily talk to customers and attend to their needs in realtime.”
Gabriel T.
Business Development Executive
ChatBot FAQs
ChatBot has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What languages does ChatBot support?
ChatBot supports the following languages:
Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Irish, Italian, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Ukrainian
Q. Does ChatBot offer an API?
Yes, ChatBot has an API available for use.
Q. What level of support does ChatBot offer?
ChatBot offers the following support options:
Knowledge Base, Chat, 24/7 (Live rep), FAQs/Forum, Email/Help Desk, Phone Support
