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Chaty Logo

Platform that supports various social and messaging channels

Table of Contents

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Chaty - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: December 2025

Chaty overview

What is Chaty?

Chaty connects businesses with customers by providing a chat application that supports various social and messaging platforms including WhatsApp, Facebook Messenger, Telegram, Line, WeChat, Snapchat, TikTok, Instagram, and Waze.

Chaty lets users gain insight into customers’ preferences and needs and foster loyalty that boosts business sales, leads, and conversions. Users can display a call button, contact form, or click to chat button that allows your customers to ask questions about your services, and share their concerns or feedback about your products. Teams can improve satisfaction and retention rates by tracking and monitoring communication channels with analytics.

Key benefits of using Chaty

- Offer up to 20+ channels for communication: Talk to your customers, on their preferred channels including WhatsApp, Facebook Messenger, Telegram, Viber, Skype, Line, Email, Instagram, Phone call button, SMS text, Twitter, WeChat, Snapchat, TikTok, Google Maps, Vkontakte, Waze, Discord, Slack, Microsoft Teams and LinkedIn.

- Multiple options for communication: No matter their preference, let your customers talk to you via a click-to-call button, email, SMS, contact form, TikTok, Instagram, WhatsApp, Skype, or Facebook Messenger.

- Build a better customer experience: Make significant improvements to your customer's experience by using insights and feedback shared by your customers in a direct chat to foster a more positive experience.

- Triggers and Targeting: Capture your customers at the right moment. Set triggers and targeting rules for your chat widget based on specific pages, dates, times, exit intent, or page scroll.

- Customizable UI: Offer your customers a user-friendly chat interface that helps them quickly find the answers or help that they’re looking for,

Starting price

9flat rate /
per month

Alternatives

with better value for money

Chaty’s user interface

Ease of use rating:

Chaty reviews

Overall rating

5.0

/5

40

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.12/10
Rating distribution

5

4

3

2

1

39

1

0

0

0

Pros
“Best product even on the free package i was really satisfied a friend recommend and i'm really satisfied with the service.”
AK

Ahmet K.

Media buyer

“Its a fun plugin to work with, responsive and quick support. Easy to use and guidance from the support crew.”
JS

Jacquie S.

E-Commerce Website Manager

“Chatway was Easy to setup, ability to set hours available vs not and the notifications are all great.”
AC

Angela C.

Marketing

Cons
“This line requires longer text than I can give, so let's say that this is also a bit of inconvenience.”
MM

Masha M.

owner

“On original installation i received an error whilst testing. I reported the error and received a bug fix with hours.”
JS

Jacquie S.

E-Commerce Website Manager

Who uses Chaty?

Based on 40 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Arts and Crafts
Marketing and Advertising
Automotive
Computer Software
Others

Use cases

Live Chat
Customer Communications Management
Customer Success
Unified Communications

Chaty's key features

Most critical features, based on insights from Chaty users:

Chat/Messaging
Real-time consumer-facing chat
Multi-Channel communication
Customizable branding
Interaction tracking
Activity dashboard

All Chaty features

Features rating:

Customer engagement
Third-Party integrations
Offline form
Mobile access
Reporting & statistics
Real-Time monitoring
Reporting/Analytics
Geotargeting
Monitoring
Real-Time analytics
Search/Filter
Usage tracking/analytics
Widgets

Chaty awards

Chaty alternatives

Chaty logo

Starting from

9

Per month

Free trial
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Ease of Use
Features
Value for Money
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24

Per month

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Freshdesk logo
visit website

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Customer Support
3CX logo
visit website

Starting from

350

Per year

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Chaty pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Free

0.00

Features included:

  • Up to 500 visitors per month
  • Unlimited Widgets
  • Widget Customization

Basic

9

Per month

Features included:

  • Up to 10k visitors per month
  • Unlimited widgets
  • Widget Customization
  • Google Analytics
  • Custom CSS

Pro

25

Per month

Features included:

  • Up to 50k visitors per month
  • Unlimited widgets
  • Widget Customization
  • Google Analytics
  • Custom CSS

Growth

49

Per month

Features included:

  • Up to 150k visitors per month
  • Unlimited widgets
  • Widget Customization
  • Google Analytics
  • Custom CSS

Growth 300K

89

Per month

Features included:

  • Up to 300k visitors per month
  • Unlimited widgets
  • Widget Customization
  • Google Analytics
  • Custom CSS

Growth 500K

129

Per month

Features included:

  • Up to 500k visitors per month
  • Unlimited widgets
  • Widget Customization
  • Google Analytics
  • Custom CSS

User opinions about Chaty price and value

Value for money rating:

To see what individual users think of Chaty's price and value, check out the review snippets below.

“Best product even on the free package i was really satisfied a friend recommend and i'm really satisfied with the service.”
AK

Ahmet K.

Media buyer

“Its a fun plugin to work with, responsive and quick support. Easy to use and guidance from the support crew.”
JS

Jacquie S.

E-Commerce Website Manager

Chaty integrations (44)

Integrations rated by users

We looked at 40 user reviews to identify which products are mentioned as Chaty integrations and how users feel about them.

Poptin logo
Poptin

Integration rating: 5.0 (1)

It's a great add-on for custom contact forms but its not necessary for most of the options.

GE

Geoff E.

Agency Owner

WordPress logo
WordPress

Integration rating: 5.0 (1)

WhatsApp logo
WhatsApp

Integration rating: 5.0 (1)

Chaty support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Chat

Training options

Videos
Documentation

Chaty FAQs

Q. What type of pricing plans does Chaty offer?

Chaty has the following pricing plans:
Starting from: $0.00/month
Pricing model: Free, Subscription

These products have better value for money


Q. Who are the typical users of Chaty?

Chaty has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Chaty support?

Chaty supports the following languages:
Arabic, Basque, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian (Bokmal), Polish, Portuguese, Portuguese, Portuguese, Romanian, Russian, Serbian (Cyrillic), Serbian (Latin), Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese


Q. Does Chaty offer an API?

No, Chaty does not have an API available.


Q. What other apps does Chaty integrate with?

Chaty integrates with the following applications:
Wix, OpenCart, Nuvemshop, LinkedIn Jobs, Drupal, Messenger, Telegram, Webydo, Viber, Discord, WhatsApp, Webflow, Pinnacle Cart, PrestaShop, Poptin, Big Cartel, Microsoft Teams, WordPress, Twitter/X, Shoplazza, Jimdo, Snapchat for Business, Squarespace, Concrete CMS, Slack, TYPO3, Silverstripe CMS, Weebly, Ecwid, TikTok, Leadpages, Bitrix24, Instagram, Volusion, Jumpseller, Joomla, SITE123, Google Maps, Dukaan, October CMS, Thinkific, Blogger, BigCommerce, Shopify


Q. What level of support does Chaty offer?

Chaty offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

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