HelpOnClick Live Chat Software Reviews

HelpOnClick Live Chat Software

Live Chat Software and Virtual agent for SMBs

4.75/5 (8 reviews)

Jarad Petroske

We Love HelpOnClick and Our Customers Do Too!

Used daily for 2+ years
Reviewed 2018-12-11
Review Source: Capterra

We've been able to help so many customers with this app, that alone is worth its cost. A few customers have even used HelpOnClick to ask for quotes. We love it because it offers our customers a simple, easy way to get in touch with us and get most of their questions answered.HelpOnClick was super easy to install on our website. As the administrator of the program, it's easy to add or remove users, create canned responses to quickly engage the customer, and it couldn't be easier for our website visitors to use.

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HelpOnClick Live Chat Software

Live Chat Software and Virtual agent for SMBs

Travis Hochard

Good value for small businesses

Used daily for 6-12 months
Reviewed 2018-07-28
Review Source: Capterra

Overall, this is a good value for small businesses and plan to continue using them. Affordable compared to other options. Easy to use for basic chat functions.

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HelpOnClick Live Chat Software

Live Chat Software and Virtual agent for SMBs

PM Majik

HelpOnClick review

Used daily for 1-2 years
Reviewed 2018-12-11
Review Source: Capterra

Ease of use and functionality. Provides all the tools you need to easily implement chat software on to a website. I like that you are able to load questions into the virtual agent as this does allow many support calls to be answered without the need of human intervention. The smartphone app also allows for support to be provided while on the go.

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HelpOnClick Live Chat Software

Live Chat Software and Virtual agent for SMBs

Mike Deaton

Easy to use chat software

Used daily for 2+ years
Reviewed 2018-12-11
Review Source: Capterra

We are a hotel and lots of our guests chat with us instead of calling. It has been a great customer service tool to enhance their guest experience with us. Easy to setup and use for both the chatter and chatee.

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HelpOnClick Live Chat Software

Live Chat Software and Virtual agent for SMBs

Jeremy Friedman

HelpOnClick Live Chat is a great turn-key platform

Used daily for 2+ years
Reviewed 2018-12-11
Review Source: Capterra

What we like most about HelpOnClick is that it just works. We've been using it for a few years now and have only had one minor issue with availability.

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HelpOnClick Live Chat Software

Live Chat Software and Virtual agent for SMBs

Sean Morris

This is a great product

Used weekly for 2+ years
Reviewed 2018-12-14
Review Source: Capterra

I have used it for a couple years now and it is a great way to instantly talk to potential clients.Easy to implement into our website. I can use a phone as well.

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HelpOnClick Live Chat Software

Live Chat Software and Virtual agent for SMBs

Anonymous

Love connecting easily

Used other for 1-2 years
Reviewed 2018-12-12
Review Source: Capterra

Easy to work with as a customer! Nice to see when a responder is typing.

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HelpOnClick Live Chat Software

Live Chat Software and Virtual agent for SMBs

shannon brown

archived chats

Reviewed 2016-08-03
Review Source: Capterra

Easy to use, pretty intuitive. Very much like I can turn off the sound (that gets irritating after awhile)I like that I can see what a customer is typing before their response pops up. Allows me to be proactive in answering questions for them.

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HelpOnClick Live Chat Software

Live Chat Software and Virtual agent for SMBs