Conversational Cloud Pricing Plan & Cost Guide

Conversational Cloud

AI-Powered Chatbots, Messaging & Live Chat for Businesses

4.36/5 (39 reviews)

Conversational Cloud Pricing

Pricing model: Subscription

Free Trial: Available

To determine pricing, LivePerson will work with you to identify what interactions are best suited for automation and which messaging channels should be enabled. Start by scheduling a meeting with an AI expert using their bot on www.liveperson.com.

Competitors Pricing

ProProfs Chat

Starting from: 9.00/month
Pricing model: Free, Subscription
Free Trial: Available

FixMe.IT

Starting from: 30.00/month
Pricing model: Subscription
Free Trial: Available

LiveHelpNow

Starting from: 21.00/month
Pricing model: Subscription
Free Trial: Available

LiveChat

Starting from: 16.00/month
Pricing model: Subscription
Free Trial: Available

Zoho Desk

Starting from: 14.00/month
Pricing model: Free, Open Source, Subscription
Free Trial: Available (No Credit Card required)

Conversational Cloud Pricing Reviews

Pros

  • The customer support agents on LiveEngage is just an extra reason why I love this program , they are polite ,willing to help and are available at all times.Basiirat A.Read the full review
  • Great product and great support should you need anything ,was a funniest when it came to using some software but all I had to do was contact the support department and they plenty helpful.Alice B.Read the full review
  • I love the ease and interface of this program. It’s very smooth for the most part and the stats provided are a fantastic tracking tool.Ashley B.Read the full review

Cons

  • Terrible customer service - we were charged for months after closing the account.Erica B.Read the full review
  • Trying to figure out myself how to. Find an up to date tutorial (practically an impossible mission through the maze of unclear web pages and unsuccessful searches).Iris S.Read the full review
  • This can be really confusing when you have multiple chats opened named "visitor.Verified ReviewerRead the full review
86%
recommended this to a friend or a colleague

3 reviewers had the following to say about Conversational Cloud's pricing:

Chris L.

Best of Breed live chat platform for supporting online customer service needs

Used occasionally for 2+ years
Reviewed 2019-01-04
Review Source: GetApp

Pros
Great live chat solution which is just as easy to use for internal customer service staff as it is for online customers who need support

Cons
As a standalone solution, I found the cost quite expensive, and it wasn't straight-forward to integrate with other applications/platforms.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Anonymous

Works seamlessly and has a great reputation in the industry

Used daily for 1-2 years
Reviewed 2018-09-24
Review Source: Capterra

Pros
Works seamlessly. Integrates and plays well. Easy for operators to use. Full of data. Very easy for customers to use.

Cons
I have found nothing I do not like about this software. Used them for years until the price got a bit high for me.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jason T.

The software itself works well, but there are other more cost effective options out there.

Used daily for 2+ years
Reviewed 2018-06-14
Review Source: Capterra

Pros
We used LivePerson for several years, and didnt have any issues as far as the program and functionality. However we were able to find a new program that was a fraction of the cost and offered all the same features and more.

Cons
When we tried canceling our service with them, the customer service ignored several emails from us, and then tried to charge us for another 3 months of service even though we were not using them and paying month-to-month. In the end we had to fight it out with the credit card company

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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