Pricing model: Subscription
Free Trial: Available
To determine pricing, LivePerson will work with you to identify what interactions are best suited for automation and which messaging channels should be enabled. Start by scheduling a meeting with an AI expert using their bot on www.liveperson.com.
3 reviewers had the following to say about Conversational Cloud's pricing:
Great live chat solution which is just as easy to use for internal customer service staff as it is for online customers who need support
As a standalone solution, I found the cost quite expensive, and it wasn't straight-forward to integrate with other applications/platforms.
Likelihood to recommend: 8/10
Works seamlessly. Integrates and plays well. Easy for operators to use. Full of data. Very easy for customers to use.
I have found nothing I do not like about this software. Used them for years until the price got a bit high for me.
Likelihood to recommend: 10/10
We used LivePerson for several years, and didnt have any issues as far as the program and functionality. However we were able to find a new program that was a fraction of the cost and offered all the same features and more.
When we tried canceling our service with them, the customer service ignored several emails from us, and then tried to charge us for another 3 months of service even though we were not using them and paying month-to-month. In the end we had to fight it out with the credit card company
Likelihood to recommend: 3/10