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Mojo Helpdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Mojo Helpdesk makes customer service easy.
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Mojo Helpdesk - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: August 2025
Mojo Helpdesk overview
What is Mojo Helpdesk?
Mojo Helpdesk is an easy-to-use cloud-based help desk ticketing system that allows businesses to provide superior employee & customer service. Mojo moves customer and employee support requests from email to an all-in-one solution that is enjoyed by over 2.5 million happy customers.
Perfect for any customer service team, or IT service desk, Mojo Helpdesk is used by a variety of E-commerce businesses, education, government, and healthcare organizations to provide excellent support.
Complete with a self-service knowledge base, contact ticket portal, round-robin assignments, canned responses, time tracking, staff notes, aging summaries, advanced user management, and automation. Easily integrate Mojo Helpdesk Google G Suite or Microsoft 365 and start managing customers and employees better than ever before.
Mojo Helpdesk is available in monthly and annual subscription pricing options. It offers Android and iOS mobile applications. It is available globally and offers customer support in English, Spanish, French, Polish, Turkish, Portuguese, and Yoda.
Key benefits of using Mojo Helpdesk
Still using spreadsheets and emails for requests? Migrate to Mojo Helpdesk to put them all in a powerful but simple ticket tracking.
Knowledge base:
Cut down incoming requests with the self-service knowledge base.
Assign, prioritize, tag:
Mojo keeps things organized. Tickets can be assigned and tagged. Mojo automation can do all this automatically.
Starting price
per month
Alternatives
with better value for money
Mojo Helpdesk’s user interface
Mojo Helpdesk pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.2
Ease of use
4.4
Customer support
4.4
Reviews sentiment
What do users say about Mojo Helpdesk?
Reviewers indicate Mojo Helpdesk is easy to set up, user friendly, and requires minimal maintenance, making onboarding straightforward for teams across multiple locations. They find adding and managing users simple, and appreciate the integration with Google tools, though some mention a learning curve for new users and occasional reluctance to switch from email.
Users report that ticket management is flexible and customizable, allowing them to track, assign, and organize requests efficiently. They say the interface is clean and intuitive, but some feel it looks outdated or too basic, and wish for improvements in ticket searching and reporting features.
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Who uses Mojo Helpdesk?
Based on 74 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Mojo Helpdesk's key features
Most critical features, based on insights from Mojo Helpdesk users:
All Mojo Helpdesk features
Features rating:
Mojo Helpdesk alternatives
Mojo Helpdesk
Starting from
29
Per month
Salesforce Sales Cloud
Starting from
25
Per month
Freshservice
Starting from
29
Per month
SysAid
Starting from
No pricing info
Mojo Helpdesk pricing
Pricing plans
Pricing details:
User opinions about Mojo Helpdesk price and value
Value for money rating:
To see what individual users think of Mojo Helpdesk's price and value, check out the review snippets below.
Verified reviewer
Anonymity request
Lloyd D.
Mojo Helpdesk integrations (22)
Mojo Helpdesk support options
Typical customers
Platforms supported
Support options
Training options
Mojo Helpdesk FAQs
Mojo Helpdesk has the following pricing plans:
Starting from: $29.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of Mojo Helpdesk?
Mojo Helpdesk has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Mojo Helpdesk support?
Mojo Helpdesk supports the following languages:
English, French, Polish, Portuguese, Spanish, Turkish
Q. Does Mojo Helpdesk support mobile devices?
Mojo Helpdesk supports the following devices:
Android, iPad, iPhone
Q. Does Mojo Helpdesk offer an API?
Yes, Mojo Helpdesk has an API available for use.
Q. What other apps does Mojo Helpdesk integrate with?
Mojo Helpdesk integrates with the following applications:
Wufoo, Formstack Forms, WordPress, Twitter/X, Meta for Business
Q. What level of support does Mojo Helpdesk offer?
Mojo Helpdesk offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, 24/7 (Live rep), Knowledge Base, Chat
