Shopper Approved Reviews - Pros & Cons, Ratings & more

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Shopper Approved is an ecommerce tool for collecting, managing, and promoting Seller Ratings, Product Reviews, Video Reviews, Q&A, and other social signals on your website and throughout the web to drive traffic, create urgency, and improve conversions.

Shopper Approved

Web-based

Operations Manager

Shopper approved is easy to use and an important part of our business. We have been using the platform for years now and have had a great experience.

CEO/Owner

Shopper Approved is easy to use, works seamlessly with my website. Integration is easy, and tech support is very responsive when I have needed them.

President

Shopper Approved is a great company to work with. In almost all of my correspondences they are quick to respond, well trained, and care about your relationship with them.

eCommerce Marketing Director

We have been happy with shopper approved. It gives us the ratings that we need, and it does a great job collecting a large amount of reviews.

I love that it requests a review at checkout and then follows up after delivery. Gives us a better chance of actually acquiring reviews.

I have been with Shopper Approved almost since they launched their platform, which is effectively a lifetime in the web world.

The fit and finish, the trust badges, the customer service, the 1 on 1 training, the creatives. I am excited to have them on my team.

Ecommerce & Consumer Products Manager

We used them after seeing a keynote speaker discuss Shopper Approved at marketing conference. We integrated them into our store and it's been really successful so far.

Owner

We are very pleased with the software. We are probably under utilizing some of the features.

Manager

Has been a great help keeping us connected to our customers.

owner

Competitive cost, interfaces with BigCommerce, good support, Google Authorized aggregator.

Markering Manager

Overall, Shopper Approved is a decent product for the price point. It is very affordable, so we overlook the inconveniences.

Director

Excellent feature set and robust API. Easy to use UI and administration.

I like that it works seamlessly  and user friendly.

There are some technical flaws with the back office that could be improved. The search routine is not ideal and can be annoying when trying to search for reviews.

If we have any complaints, it's that pricing is not consistent. Many of our clients have reached out to ShopperApproved and received vastly different price quotes.

Currently they made an exception and allowed a quarterly plan for me. Starting out, it was a bit of a turn off to have to pay the full year up front.

Very few people complete. I'm not sure how to fix this but it is a new feature.

Good for reviews/not great as a customer

Shopper Approved client review

Great product

I'm glad you tried Shopper Approved and implemented our online reviews. We are a trusted Google partner. Reviews will be incredibly beneficial to help you continue to grow your traffic and conversions. I am so glad you are already seeing increased traffic and displaying those trust signals to earn the sale.


[SENSITIVE CONTENT] was extremely helpful throughout this process, and Shopper Approved's service is excellent! 

Website Integration

Shopper Approved promised that we would see an increase in sales after implementing their review collection system on our site and we have definitely seen an increase. Customers have even mentioned that they purchased from us because of the positive reviews.

Shopper Approved delivers

All good    , responsible custom service and easy to handle 

Choose Shopper Review!

Overall, my experience has been great with shopper approved. I first began to deal with [SENSITIVE CONTENT], he was a great help! I also got to work with [SENSITIVE CONTENT] which took into account any little detail I wanted for our widgets was amazing!

Very helpful

Product Reviews Integration

I belive it is essential not only can you get ranked in google but your perspective customer can learn all about you prior to making a purchase.

I could not be happier with this company.

For us, there's a clear relationship between displaying (good) reviews on our site and gaining more customers as a result of that. Also, their customer service is attentive, and they've even done some custom coding in our account to support our business needs.

Easy to collect reviews, which help to grow our business

Now that everything is working as expected, it's fantastic! It was a bit of a growing pain going from our reviews to a third-party site, but it's working splendidly and gaining reviews everyday.  A fair price for a high value product. 

Great product, fair price and they're here to help you get reviews

Use Shopper Approved everyday for years.

Great Review Management Company

I highly recommend this software. It collects reviews very well and it also allows me to interact with my customers by responding to their reviews. 

Outstanding Highly Recommended

First off, thank you for the opportunity to serve you for the past 10 years, time really flies. I'm glad you are seeing the benefits of implementing our seller reviews and ratings into your strategy. The interaction you are having with your customers makes a measurable impact on building trust, social proof, and your customer's life-time value (LTV).

Great Review Aggregate! 

Hi Trent! Thank you for the feedback. Shopper Approved's Seller ratings and reviews are easy to use to help you attain a Google Seller Rating, and we are glad you think so, too! Please contact Shopper Approved directly to go over any concerns you have about the initial reviews or pricing.

Great Product

I've not had any major issues with their services. They've been responsive with minor issues I've had in the past. 

Good Product

Very good company.

Shopper Approved is excellent at spreading the word about our wiper blades store.

Fantastic.  After a few initial bumps getting it installed and working properly (customer support was great to work with), this has been functioning really, really well for us.

Everything we hoped for

Good Review Platform with Some Room for Improvement

Good Software

Easy is the best way to describe it.  Support is always fast to respond, program is easy to use, and it generates more reviews than I could imagine.

The only Review Software you Need

This is posted by a digital marketing agency. We recommend Shopper Approved to our clients, and work directly with SA on integration and directly with clients on using the service. Our clients have witnessed tangible results and experienced very positive outcomes.

Multiple Experiences - Very Satisfied With ShopperApproved

Do your ecommerce store a favor and try this out -- they have a free trial

Blake B.:                                              My name is Blake. I'm an Ecommerce Consumer Products Manager in the mining and metals industry. And I give Shopper Approved a five out of five. For more reviews like this, click below.
                                                       Prior to Shopper Approved, we did a demo of Trustpilot. And Trustpilot's great, we liked it a lot, but sometimes the integration would fail. We use big e-commerce site, and we really wanted to make sure that reviews were always there and showing up, especially with syndications across platforms. When we switched to Shopper Approved, we found we didn't have any more of the integration issues and have nearly 100% uptime.
                                                       After a trial of Trustpilot, we decided to try Shopper Approved. Honestly, the onboarding experience was amazing. The reps were very knowledgeable, both charismatic and technical, and they were able to get us set up in no time. We quickly saw how the reviews showing up on our website had a great impact on our sales and decided to sign up right there and then.
                                                       Integration and onboarding with Shopper Approved was that simple. Like I previously mentioned, the reps were incredibly helpful and knowledgeable, especially when it came to the integration with our big commerce store. We gave the reps limited access to our accounts, such as social media for syndication or the big commerce store for the reviews to show up. And they worked their magic inside of it. It was done within 24 hours after giving them access. And to this day, they haven't had to get back in there.
                                                       My recommendation if you're considering Shopper Approved is don't wait. They offer a free trial. And the earlier you start getting reviews on your websites and across various platforms like Google, [inaudible 00:01:39], et cetera, the faster you'll start getting credibility. Start now. Don't wait to start getting reviews. You'll thank me later.

Shopper Approved Reviews

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Pros and cons

129 reviews