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tawk.to
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat support & messaging solution
Last updated: December 2025
tawk.to Alternatives & Competitors (2026)
Top 10 free alternatives
Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Service-first CRM company that builds support & sales tools
0.4
Value for money
Starting price
Functionality
Audit Trail
5/5
Customer Complaint Tracking
5/5
Voice Mail
5/5
Top Features
Transfers/Routing
4.7/5
Support Ticket Management
4.7/5
Autoresponders
4.7/5
LiveChat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The AI-First Platform to Support Customers and Boost Sales
0.1
Value for money
Starting price
0.1
Functionality
Real-Time Chat
5/5
Visual Analytics
5/5
Contact Management
5/5
Top Features
Transfers/Routing
4.7/5
Support Ticket Management
4.7/5
Autoresponders
4.7/5
LiveAgent
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multichannel customer care solution with an AI chatbot
0.1
Value for money
Starting price
0.2
Functionality
Real-Time Monitoring
5/5
Routing
5/5
Email Templates
5/5
Top Features
Transfers/Routing
4.7/5
Support Ticket Management
4.7/5
Autoresponders
4.7/5
Intercom
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Intercom is bringing AI-first Customer Service to the world
0.6
Value for money
Starting price
Functionality
Message Personalization
5/5
Negative Feedback Management
5/5
Lead Verification/Validation
5/5
Top Features
Transfers/Routing
4.7/5
Support Ticket Management
4.7/5
Autoresponders
4.7/5
Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
0.2
Value for money
Starting price
0.1
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Transfers/Routing
4.7/5
Support Ticket Management
4.7/5
Autoresponders
4.7/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Aill-in-one customer support software with AI features
0.1
Value for money
Starting price
0.2
Functionality
Performance Metrics
5/5
Real-time Conversations
5/5
One-to-One Messaging
5/5
Top Features
Transfers/Routing
4.7/5
Support Ticket Management
4.7/5
Autoresponders
4.7/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Happier customers live chat with Olark
0.2
Value for money
Starting price
0.1
Functionality
Offline Form
5/5
Chat/Messaging
5/5
Canned Responses
5/5
Top Features
Transfers/Routing
4.7/5
Support Ticket Management
4.7/5
Autoresponders
4.7/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live Chat software for modern messaging
0.6
Value for money
Starting price
0.4
Functionality
Collaboration Tools
5/5
Task Management
5/5
Knowledge Base Management
5/5
Top Features
Transfers/Routing
4.7/5
Support Ticket Management
4.7/5
Autoresponders
4.7/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Easy to use chatbot platform for business
0.1
Value for money
Starting price
0.2
Functionality
Transcripts/Chat History
5/5
Trend Analysis
5/5
Sentiment Analysis
5/5
Top Features
Transfers/Routing
4.7/5
Support Ticket Management
4.7/5
Autoresponders
4.7/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat & in-app messaging for sales & marketing
0.5
Value for money
No pricing info
Starting price
0.1
Functionality
Contact Database
5/5
Lead Capture
5/5
Email Campaign Management
5/5
Top Features
Transfers/Routing
4.7/5
Support Ticket Management
4.7/5
Autoresponders
4.7/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer support platform
0.2
Value for money
Starting price
0.1
Functionality
Real-time Consumer-facing Chat
5/5
Document Management
5/5
Knowledge Management
5/5
Top Features
Transfers/Routing
4.7/5
Support Ticket Management
4.7/5
Autoresponders
4.7/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat with agent apps for iOS & Android
0.2
Value for money
Starting price
0.1
Functionality
Transfers/Routing
5/5
Social Media Integration
5/5
SMS Messaging
5/5
Top Features
Transfers/Routing
4.7/5
Support Ticket Management
4.7/5
Autoresponders
4.7/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-first customer service: Automate, engage, and retain cust
0.2
Value for money
Starting price
0.1
Functionality
Mobile Optimization
5/5
List Management
5/5
Data Analysis Tools
5/5
Top Features
Transfers/Routing
4.7/5
Support Ticket Management
4.7/5
Autoresponders
4.7/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smartsupp–Live Chat, Chatbots, and Video Recordings
0.2
Value for money
Starting price
Functionality
Chat/Messaging
5/5
Alerts/Escalation
5/5
Alerts/Notifications
5/5
Top Features
Transfers/Routing
4.7/5
Support Ticket Management
4.7/5
Autoresponders
4.7/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collaboration tool for SMEs and education institutes
0.2
Value for money
Starting price
Functionality
Remote Access/Control
5/5
Document Storage
5/5
Private Chat
5/5
Top Features
Transfers/Routing
4.7/5
Support Ticket Management
4.7/5
Autoresponders
4.7/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social Customer Service Software
4.6
Value for money
Starting price
0.6
Functionality
Multi-Language
N/A
Chatbot
N/A
Video Chat
N/A
Top Features
Transfers/Routing
4.7/5
Support Ticket Management
4.7/5
Autoresponders
4.7/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat platform for customer care & customer engagement
4.6
Value for money
Starting price
0.4
Functionality
Mobile Access
5/5
Real-time Consumer-facing Chat
4/5
Proactive Chat
4/5
Top Features
Transfers/Routing
4.7/5
Support Ticket Management
4.7/5
Autoresponders
4.7/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The enterprise messaging platform
0.2
Value for money
Starting price
0.2
Functionality
API
4/5
Contextual Targeting
3/5
Social Media Integration
2/5
Top Features
Transfers/Routing
4.7/5
Support Ticket Management
4.7/5
Autoresponders
4.7/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Video Chat, Cobrowsing, Screen sharing, Certified signature
0.4
Value for money
Starting price
0.6
Functionality
Contact Management
N/A
Revenue Management
N/A
Queue Management
N/A
Top Features
Transfers/Routing
4.7/5
Support Ticket Management
4.7/5
Autoresponders
4.7/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The power of Live Engagement
4.6
Value for money
No pricing info
Starting price
4.4
Functionality
Customer Experience Management
N/A
Negative Feedback Management
N/A
Multi-Channel Data Collection
N/A
Top Features
Transfers/Routing
4.7/5
Support Ticket Management
4.7/5
Autoresponders
4.7/5
