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Zoho Desk is a cloud-based help desk platform designed to help businesses of all sizes manage customer service. Key features include customer support tickets, a customer support portal, contract management, and report creation. The solution collates interactions from various media such as email, phone, chat, social media, a self-service portal, forums, and forms and presents them in one place.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.5
/5
2.1K
Starting from
14
/user
Per month
Value for money contenders
Functionality
4.5
/5
2.1K
Total features
158
19 categories
Functionality contenders
Overall Rating
4.5
/5
2.1K
Positive reviews
1.2K
741
117
12
8
Overall rating contenders
Zoho Desk has the following pricing plans:
Starting from: $14.00/month
Pricing model: Free, Subscription, Open Source
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of Zoho Desk?
Zoho Desk has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Zoho Desk support?
Zoho Desk supports the following languages:
Arabic, Chinese (Simplified), Danish, Dutch, English, French, German, Hindi, Indonesian, Italian, Japanese, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese
Q. Does Zoho Desk support mobile devices?
Zoho Desk supports the following devices:
Android, iPad, iPhone
Q. Does Zoho Desk offer an API?
Yes, Zoho Desk has an API available for use.
Q. What other apps does Zoho Desk integrate with?
Zoho Desk integrates with the following applications:
Zoho Social, Zadarma, Google Analytics 360, Aircall, Zoho CRM, Jira, Zoho SalesIQ, Clearbit, Zapier, Zoho BugTracker, RingCentral Contact Center, Zoho Flow, Google Workspace, Trello, Zoho Books, Pipedrive, Microsoft Teams, Zoho Cliq, Zoho Sprints, Twitter/X, GoTo Connect, Zoho Forms, Salesforce Sales Cloud, Zoho Billing, Slack, Zoho Survey, Zoho Creator, Meta for Business, Bigin by Zoho CRM, SurveyMonkey, Mailchimp, Twilio, Zoho Analytics, Asana, Zoho Inventory, Zoho Assist, Intercom, Zoho Invoice
Q. What level of support does Zoho Desk offer?
Zoho Desk offers the following support options:
24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk