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Customer Service Software for Large Enterprises (2026) - Page 8
Last updated: February 2026
417 software options
Sponsored
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
End-to-end omnichannel customer experience management.
Read more about Next4biz CSM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Knowledge management platform
Read more about Serviceware Knowledge
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help desk and ticketing solution for customer service
Read more about ProProfs Help Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Revolutionary blockchain-powered contact center software
Read more about Qubicles
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Complete solution for awesome F&B and Retail experiences
Read more about TRIFFT
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Build your bot now, no coding required.
Read more about Chatfuel
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based conversational commerce suite for consumer brands
Read more about charles
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Premium live chat software
Read more about HappyFox Chat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Clear and Efficient Sales and Customer Service Software
Read more about LeadDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The #1 AI-powered customer messaging platform for retailers
Read more about Heyday
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Conversational AI Platform
Read more about LoyJoy
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Software for a real omnichannel experience.
Read more about ICR Evolution
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The AI customer service agent platform for enterprise.
Read more about Ada
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
360° success management & employee engagement platform
Read more about VirtlX
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Survey & Feedback Software to Collect Customer Insights
Read more about ProProfs Survey Maker
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer Service solution with digital experience
Read more about Cisco Finesse
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI Agents for scalable, human-led customer conversations
Read more about Watermelon
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Do knowledge management the Wiki Way!
Read more about BlueSpice
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote assistance software to improve customer satisfaction.
Read more about Help Lightning
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Website-integrated Live Chat Software
Read more about Subiz
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Omni-channel customer communication and engagement
Read more about Infobip
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
On-premise and cloud-based customer support solution
Read more about Remote eye
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An intelligent customer service experience.
Read more about Sagicc
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Universal Co-browsing and Collaboration Technology
Read more about Surfly
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A Conversational AI Platform that Reduces Support Requests
Read more about Inbenta