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Top Rated Customer Support Software with Customer database - Page 6

Last updated: November 2026

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168 software options

Helpshift logo

Digital customer service platform and ticketing system

Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost.

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Vivantio logo

When Service Matters.

Vivantio provides customer service teams a flexible service optimization solution to meet and exceed customer expectations. Our platform combines CRM capabilities with the power of enterprise-level features so B2B service teams can improve service while reducing costs and serving happier customers.

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Lime CRM logo

We create customer heroes, a platform for customer journeys.

Lime CRM is a platform for all your customer journeys, we help you keep all your customers, deals and campaigns in one place. With integrations to your other IT systems, Lime CRM gives you with the tools to provide exceptional customer experiences. Hosted or on your own server in EU.

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Genesys Cloud CX logo

Cloud CCaaS platform for global enterprises

Genesys Cloud CX is a cloud-native CCaaS platform unifying omnichannel engagement, workforce management, and AI-powered journey.

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NiCE CXone logo

Cloud-based contact center software

Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.

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Kayako logo

AI-enabled unified customer service platform

Kayako - Customer Support Software made personal and simple with a unified customer service platform that helps you build closer relationships.

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Efficy CRM logo

Pay-less for more. Europe's most flexible CRM

Known as Europe’s most flexible CRM, Efficy offers a completly customisable Customer Relationship Management solution. With us, you'll centralize your customer data, empower your employees, and grow your business.

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Supportifier logo
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SoftDesk logo
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AI-powered help desk for chat and email support

SoftDesk is an AI-powered customer support platform that provides chat and email help desk capabilities. The software features an AI agent that operates continuously, knowledge training through URLs, PDFs, and text documents, human takeover functionality for manual intervention, and a unified inbox for managing both chat and email channels with smart routing.

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SupportSyndicate logo
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AI powered multichannel customer support platform

SupportSyndicate is an AI-powered customer support platform that enables businesses to train AI agents on their knowledge base within minutes. The system operates across multiple channels including web chat, email, and WhatsApp, providing consistent responses while maintaining the ability to seamlessly transfer complex issues to human agents when necessary.

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Rezo logo
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Data-first Contact Center powered by Autonomous Agents

Transform customer experience for enterprises with APIs and multiply agent productivity, and operationalize real-time intelligence.

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Agent.ai logo
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Artificial Intelligence Customer Service

Agent.ai provides businesses with the tools to automate their customer service using an artificial intelligence multi-channel chatbot

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Helpium logo
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Cloud-based AI customer service for SMBs

Cloud-based AI customer service platform for SMBs with a unified inbox, AI chatbot, knowledge base, and analytics tools.

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Jeeva logo
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help leaders transform their companies into customer-centric

Early warning system that helps businesses leverage artificial intelligence (AI) technology to provide customer support teams with actionable insights and automation, enabling them to increase upsells and enhance customer experience.

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Sevidesk logo
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AI-driven customer support & ticketing platform

Sevidesk is a customer support platform that combines ticket management with AI-powered help center and response capabilities. The s...

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Conecto logo
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Business software your own AI agent runs

Conecto is business software built for AI agents. A business's own agent, such as Claude, ChatGPT or Grok, runs the CRM, email inboxes, invoices, books, bookings and e-signature through 581 tools over MCP or a REST API, and pays per action.

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Personalized Agent Intelligent Routing (PAIR) logo
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AI-enabled automated call routing software

PAIR Conversations is an automated call routing solution that uses emotion AI and voice data to match customers with the best-suited agents for specific calls. The system leverages behavioral signal processing and NLP algorithms to create optimal customer-agent pairings based on natural human affinity and rapport. This technology helps organizations improve call outcomes, reduce handling time, and enhance customer satisfaction across sales, support, and collection interactions.

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After Hours Virtual Receptionist logo
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Virtual receptionist for after-hours call handling

After Hours Virtual Receptionist handles business calls outside office hours, routing messages and managing caller inquiries on behalf.

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Mobile Service Cloud logo
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Mobile Service Cloud, for frictionless service experiences

Provide outstanding online customer service experiences with Mobile Service Cloud. Work together efficiently in one Agent Inbox and engage with your customers via all channels. Boost efficiency, increase productivity, and improve your online customer service with this easy-to-use software solution.

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VivoChat logo
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AI powered customer support automation platform

VivoChat is an AI-powered customer support platform that automates responses to customer inquiries across multiple channels. The platform trains on business knowledge bases including documentation, FAQs, and past conversations to handle repetitive support tickets. It operates across website chat, email, WhatsApp, Telegram, and Messenger, and includes an agent marketplace where businesses can install specialized AI agents for functions like billing, onboarding, and sales.

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QuantumDesk logo
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AI-powered customer service platform

QuantumDesk is an AI-native customer service platform that unifies communication channels into a single inbox and uses artificial intelligence agents to resolve customer queries. The platform features context-aware responses, sentiment analysis, multi-language support, and skill-based ticket assignment. It includes real-time analytics, automated resolution capabilities, and AI-powered assistance to help support teams respond to customer inquiries more efficiently.

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Relish AI logo
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Personalized, AI-powered chat assistant for Shopify

Relish AI chatbot is a conversational AI-powered chatbot that automates conversations, reduces response time, delivers personalized attention, instant answers and helps reduce cart abandonment while improving store conversions and customer satisfaction.

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Haber Chat logo
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your go-to platform for managing WhatsApp communications.

Key features include multi-number management, automated message campaigns, and CRM-level customer tracking. It integrates with over 5000 apps for seamless customization. Enjoy real-time analytics, quick replies, and team collaboration, all in one place. Plus, you can start with a free trial!

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Joble logo
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AI customer-engagement platform for businesses.

AI customer-engagement platform across phone, website, WhatsApp, email and SMS. Built for businesses of 5 to 50 people.

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i-net HelpDesk logo
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Streamline Support with Intelligent Ticketing

i-net HelpDesk organizes customer requests through tickets, forms, and automated workflows. A knowledge base supports self-service, while optional AI provides summaries and suggested replies. The Messengers plugin connects Telegram, WhatsApp, Instagram, and Facebook Messenger.

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