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Top Rated Customer Support Software with Customer database - Page 6

Last updated: September 2026

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155 software options

Agent.ai logo
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Artificial Intelligence Customer Service

Agent.ai provides businesses with the tools to automate their customer service using an artificial intelligence multi-channel chatbot

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Jeeva logo
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help leaders transform their companies into customer-centric

Early warning system that helps businesses leverage artificial intelligence (AI) technology to provide customer support teams with actionable insights and automation, enabling them to increase upsells and enhance customer experience.

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Sevidesk logo
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AI-driven customer support & ticketing platform

Sevidesk is a customer support platform that combines ticket management with AI-powered response capabilities. The software features an AI chatbot that can operate in full auto mode or hybrid mode with a review window, automated ticket routing and assignment, and integrations with platforms including Slack, Microsoft Teams, Stripe, and Shopify. The platform includes SLA policy configuration, role-based access control, analytics tracking, and multi-channel support options.

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Conecto logo
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AI-powered messaging platform with live chat

Conecto is a customer messaging platform that consolidates live chat, AI chatbot capabilities, CRM, shared inbox, and analytics into a unified system. The platform features an AI agent trained on business knowledge bases that responds to customer inquiries and seamlessly hands off to human agents when needed. Conecto includes a voice-enabled chat widget, ticketing system, bot builder, knowledge base, and team performance analytics.

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Personalized Agent Intelligent Routing (PAIR) logo
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AI-enabled automated call routing software

PAIR Conversations is an automated call routing solution that uses emotion AI and voice data to match customers with the best-suited agents for specific calls. The system leverages behavioral signal processing and NLP algorithms to create optimal customer-agent pairings based on natural human affinity and rapport. This technology helps organizations improve call outcomes, reduce handling time, and enhance customer satisfaction across sales, support, and collection interactions.

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Mobile Service Cloud logo
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Mobile Service Cloud, for frictionless service experiences

Provide outstanding online customer service experiences with Mobile Service Cloud. Work together efficiently in one Agent Inbox and engage with your customers via all channels. Boost efficiency, increase productivity, and improve your online customer service with this easy-to-use software solution.

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VivoChat logo
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AI powered customer support automation platform

VivoChat is an AI-powered customer support platform that automates responses to customer inquiries across multiple channels. The platform trains on business knowledge bases including documentation, FAQs, and past conversations to handle repetitive support tickets. It operates across website chat, email, WhatsApp, Telegram, and Messenger, and includes an agent marketplace where businesses can install specialized AI agents for functions like billing, onboarding, and sales.

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Amelia logo

AI platform for enterprise automation

Amelia Conversational AI Platform is an enterprise-grade solution that automates customer and employee interactions through advanced voice and text-based AI agents. The platform features autonomous reasoning capabilities, multi-channel communication support, and integration with existing enterprise systems to handle complex conversations across industries including healthcare, finance, retail, and telecommunications.

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Relish AI logo
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Personalized, AI-powered chat assistant for Shopify

Relish AI chatbot is a conversational AI-powered chatbot that automates conversations, reduces response time, delivers personalized attention, instant answers and helps reduce cart abandonment while improving store conversions and customer satisfaction.

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Haber Chat logo
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your go-to platform for managing WhatsApp communications.

Key features include multi-number management, automated message campaigns, and CRM-level customer tracking. It integrates with over 5000 apps for seamless customization. Enjoy real-time analytics, quick replies, and team collaboration, all in one place. Plus, you can start with a free trial!

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Replicant logo

Conversational AI platform

Conversational AI platform and autonomous contact center management software. The provides always-on and flexible call center capacity for customer service with voice AI.

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Lime CRM logo

We create customer heroes, a platform for customer journeys.

Lime CRM is a platform for all your customer journeys, we help you keep all your customers, deals and campaigns in one place. With integrations to your other IT systems, Lime CRM gives you with the tools to provide exceptional customer experiences. Hosted or on your own server in EU.

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i-net HelpDesk logo
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Streamline Support with Intelligent Ticketing

i-net HelpDesk is a customer support platform with intelligent ticket management, workflow automation, AI-assisted responses, self-service knowledge base, SLA tracking, and real-time collaboration. Resolve customer issues faster while improving service quality and team productivity.

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Saysimple logo
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Dynamic Customer Engagement Platform

We streamline, automate and track inbound and outbound communication efforts between organizations and their customers.

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Cognigy.AI logo

Enterprise Conversational AI Platform

Business-focused Conversational AI solution to help enterprises deliver outstanding services experiences.

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Sympoq logo
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SaaS help desk software for agile teams and startups

SympoQ is a SaaS solution with AI-driven support ticketing system, AI chatbot, a knowledge base, and live chat features agile teams and startups use to provide automated customer support.

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Boost.AI logo

Cloud-based conversational AI platform for enterprise

Boost.ai helps businesses in banking, insurance, and other industries create, launch, and manage automated chatbots to handle customer queries. Using self-learning AI, it lets organizations use information from existing websites or chat logs to create advanced virtual agents in a matter of hours.

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Evaline logo
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AI-powered chatbot for smarter customer support

Evalaine is an AI-powered conversational platform that helps businesses automate customer support, engage website visitors, and capture leads in real time. With smart chatbots, real-time analytics, and seamless integrations, Evalaine improves response times and enhances customer experience.

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Webio logo
(0)

Conversational AI tool for handling customer engagement

Webio specialises in conversational AI for customer engagement, automated debt collection, payments and self-service via multichannel messaging.

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Teneo logo

Conversational AI platform

Teneo.AI seamlessly orchestrates your contact center tech stack, bringing together control for generative AI, data across systems for the best optimization and smoother customer journeys. Leverage an extensive and growing library of prebuilt backend and channel connectors.

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OMQ logo
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Customizable, AI-powered customer service

OMQ is a suite of cloud-based, artificial intelligence (AI) powered customer service solutions which offer businesses the tools to create custom knowledge bases and dynamic FAQs to encourage customer self service. The platform also automates processes such as ticketing and message response

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DRUID logo
(0)

Enhance user experience with DRUID conversational AI

DRUID AI offers conversational AI with an NLP engine of 98% accuracy, multiple integrations & flexible cloud/on-prem/hybrid deployments

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Verascape logo
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Customer service and order tracking solution for businesses

Versacape is a cloud-based solution, which allows customer experience teams to provide a self service experience to customers for issue resolution. Businesses can provide self service information for subjects including benefits administration, inventory, loyalty programs, product catalog, and more.

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Chat360 logo
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Cloud-based conversational AI chatbot for businesses.

Chat360 is a conversational AI platform that enables enterprises to enhance customer engagement and support across multiple channels. The solution provides a no-code chatbot builder that allows businesses to create engaging chatbots without any coding expertise. Enterprises can connect with customers on their preferred channels including WhatsApp, Facebook Messenger, Instagram DMs, and websites.

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HelpLane logo
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AI powered unified customer support platform

HelpLane is an AI-powered customer support platform that centralizes communication across multiple channels including email, WhatsApp, SMS, Facebook Messenger, and web chat into a unified inbox. The software features workflow automation capabilities that allow teams to create rules for conversation assignment and follow-ups without coding, while its AI assistant generates context-aware reply suggestions to handle routine customer queries.

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