Feedback and Reviews Management Software with Benchmarking

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BirdEye   

238
Online reputation management
Easily get new reviews on third-party sites, your company website, or your social media profiles. Spread great testimonials across the web. Respond to reviews on third-party sites directly from one dashboard. Access to customer reviews, across every touch point, from every source, in one place. Read more about BirdEye
Online reputation management
Easily get new reviews on third-party sites, your company website, or your social media profiles. Spread great testimonials across the web. Respond to reviews on third-party sites directly from one dashboard. Access to customer reviews, across every touch point, from every source, in one place. Read more about BirdEye

Yotpo   

159
Reviews & customer content marketing
Maximize response rate with personalized review requests, reminders, and incentives. Use one interface to collect, manage, and respond to your customer content. Read more about Yotpo
Reviews & customer content marketing
Maximize response rate with personalized review requests, reminders, and incentives. Use one interface to collect, manage, and respond to your customer content. Read more about Yotpo

Reputology  

47
Review management for Google, Facebook and more
Reputology is the #1 rated review management & feedback solution for businesses looking to monitor reviews on Google, Facebook, etc. Read more about Reputology
Review management for Google, Facebook and more
Reputology is the #1 rated review management & feedback solution for businesses looking to monitor reviews on Google, Facebook, etc. Read more about Reputology

SocialClimb  

11
Online reputation & reviews management for medical practices
SocialClimb is a online reputation and reviews management platform, specifically designed for businesses and practices in the medical field. The cloud-based tool allows practices to enable social reviews, monitor online reviews, and collect and benchmark survey results to manage online reputation. Read more about SocialClimb
Online reputation & reviews management for medical practices
SocialClimb is a online reputation and reviews management platform, specifically designed for businesses and practices in the medical field. The cloud-based tool allows practices to enable social reviews, monitor online reviews, and collect and benchmark survey results to manage online reputation. Read more about SocialClimb

Medallia  

14
Enterprise customer experience management platform
Get feedback from customers—directly and through social media. Recover customers at risk. Drive online reviews and testimonials. Identify and fix problem areas. Gain insights from powerful analytics. Create transparency with one system for the whole company. Read more about Medallia
Enterprise customer experience management platform
Get feedback from customers—directly and through social media. Recover customers at risk. Drive online reviews and testimonials. Identify and fix problem areas. Gain insights from powerful analytics. Create transparency with one system for the whole company. Read more about Medallia

Client Heartbeat  

5
Track customer satisfaction to find out what your customers really think about your service, and find out who your unhappy customers are.
We provide companies with a tool to track customer satisfaction and see what customers really think about their service. Client Heartbeat uses personalized surveys to gather customer feedback, then pops it into an intuitive dashboard so you can measure changes customer satisfaction levels. Read more about Client Heartbeat The tool uses industry benchmarking data and past customer satisfaction scores to intelligently identify your unhappy customers and increase customer retention.
Track customer satisfaction to find out what your customers really think about your service, and find out who your unhappy customers are.
We provide companies with a tool to track customer satisfaction and see what customers really think about their service. Client Heartbeat uses personalized surveys to gather customer feedback, then pops it into an intuitive dashboard so you can measure changes customer satisfaction levels. Read more about Client Heartbeat The tool uses industry benchmarking data and past customer satisfaction scores to intelligently identify your unhappy customers and increase customer retention.

CloudCherry  

7
Don't Just Satisfy, DELIGHT
Capture Customer Experiences from their every interaction with you, and get Real-Time data on issues, ways to improve experiences and increase profitability.  Read more about CloudCherry
Don't Just Satisfy, DELIGHT
Capture Customer Experiences from their every interaction with you, and get Real-Time data on issues, ways to improve experiences and increase profitability.  Read more about CloudCherry

Perception  

2
Employee engagement surveys with sentiment analysis
Perception by Ultimate Software is an employee feedback and engagement analysis tool which uses custom surveys to collect feedback from team members and gain real-time insight. Perception is powered by Xander, an advanced portfolio of artificial intelligence (AI) technologies, to give insights. Read more about Perception
Employee engagement surveys with sentiment analysis
Perception by Ultimate Software is an employee feedback and engagement analysis tool which uses custom surveys to collect feedback from team members and gain real-time insight. Perception is powered by Xander, an advanced portfolio of artificial intelligence (AI) technologies, to give insights. Read more about Perception

Applause Analytics  

1
Analyze user reviews and ratings across global app stores
Applause Mobile Sentiment Analysis provides software tools for crawling leading global app stores to score and transform user reviews into actionable insights. Read more about Applause Analytics
Analyze user reviews and ratings across global app stores
Applause Mobile Sentiment Analysis provides software tools for crawling leading global app stores to score and transform user reviews into actionable insights. Read more about Applause Analytics
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