Feedback and Reviews Management Software with Benchmarking

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11 apps

Medallia  

23
The pioneer and market leader in Experience Management
Medallia is the market leader in Experience Management - trusted by over a thousand of the world’s leading brands. According to the Forrester Consulting Total Economic Impact™ Study commissioned by Medallia, organizations using Medallia can achieve $35. Read more about Medallia6M in value and an ROI of 591% over 3 years.
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The pioneer and market leader in Experience Management
Medallia is the market leader in Experience Management - trusted by over a thousand of the world’s leading brands. According to the Forrester Consulting Total Economic Impact™ Study commissioned by Medallia, organizations using Medallia can achieve $35. Read more about Medallia6M in value and an ROI of 591% over 3 years.
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Localyser  

12
Increase Store Sales from Online Reviews
An Online Reputation Management platform designed for multi-location and eCommerce brands who want a time efficient way to monitor, respond and report on online reviews from across the Web. Read more about Localyser
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Increase Store Sales from Online Reviews
An Online Reputation Management platform designed for multi-location and eCommerce brands who want a time efficient way to monitor, respond and report on online reviews from across the Web. Read more about Localyser
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BirdEye  

288
Online reputation management
Easily get new reviews on third-party sites, your company website, or your social media profiles. Spread great testimonials across the web. Respond to reviews on third-party sites directly from one dashboard. Access to customer reviews, across every touch point, from every source, in one place. Read more about BirdEye
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Online reputation management
Easily get new reviews on third-party sites, your company website, or your social media profiles. Spread great testimonials across the web. Respond to reviews on third-party sites directly from one dashboard. Access to customer reviews, across every touch point, from every source, in one place. Read more about BirdEye
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Yotpo  

206
Yotpo, the leading eCommerce marketing platform.
Maximize response rate with personalized review requests, reminders, and incentives. Use one interface to collect, manage, and respond to your customer content. Read more about Yotpo
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Yotpo, the leading eCommerce marketing platform.
Maximize response rate with personalized review requests, reminders, and incentives. Use one interface to collect, manage, and respond to your customer content. Read more about Yotpo
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Reputology  

47
Review management for Google, Facebook and more
Reputology is the #1 rated review management & feedback solution for businesses looking to monitor reviews on Google, Facebook, etc. Read more about Reputology
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Review management for Google, Facebook and more
Reputology is the #1 rated review management & feedback solution for businesses looking to monitor reviews on Google, Facebook, etc. Read more about Reputology
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SocialClimb  

12
Online reputation & reviews management for medical practices
SocialClimb is a online reputation and reviews management platform, specifically designed for businesses and practices in the medical field. The cloud-based tool allows practices to enable social reviews, monitor online reviews, and collect and benchmark survey results to manage online reputation. Read more about SocialClimb
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Online reputation & reviews management for medical practices
SocialClimb is a online reputation and reviews management platform, specifically designed for businesses and practices in the medical field. The cloud-based tool allows practices to enable social reviews, monitor online reviews, and collect and benchmark survey results to manage online reputation. Read more about SocialClimb
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CloudCherry  

13
Don't Just Satisfy, DELIGHT
Capture Customer Experiences from their every interaction with you, and get Real-Time data on issues, ways to improve experiences and increase profitability.  Read more about CloudCherry
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Don't Just Satisfy, DELIGHT
Capture Customer Experiences from their every interaction with you, and get Real-Time data on issues, ways to improve experiences and increase profitability.  Read more about CloudCherry
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Client Heartbeat  

5
Track customer satisfaction to find out what your customers really think about your service, and find out who your unhappy customers are.
We provide companies with a tool to track customer satisfaction and see what customers really think about their service. Client Heartbeat uses personalized surveys to gather customer feedback, then pops it into an intuitive dashboard so you can measure changes customer satisfaction levels. Read more about Client Heartbeat The tool uses industry benchmarking data and past customer satisfaction scores to intelligently identify your unhappy customers and increase customer retention.
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Track customer satisfaction to find out what your customers really think about your service, and find out who your unhappy customers are.
We provide companies with a tool to track customer satisfaction and see what customers really think about their service. Client Heartbeat uses personalized surveys to gather customer feedback, then pops it into an intuitive dashboard so you can measure changes customer satisfaction levels. Read more about Client Heartbeat The tool uses industry benchmarking data and past customer satisfaction scores to intelligently identify your unhappy customers and increase customer retention.
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Perception  

2
Employee engagement surveys with sentiment analysis
Perception by Ultimate Software is an employee feedback and engagement analysis tool which uses custom surveys to collect feedback from team members and gain real-time insight. Perception is powered by Xander, an advanced portfolio of artificial intelligence (AI) technologies, to give insights. Read more about Perception
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Employee engagement surveys with sentiment analysis
Perception by Ultimate Software is an employee feedback and engagement analysis tool which uses custom surveys to collect feedback from team members and gain real-time insight. Perception is powered by Xander, an advanced portfolio of artificial intelligence (AI) technologies, to give insights. Read more about Perception
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MomentFeed  

1
Proximity Search Optimization, reputation & brand management
Improve proximity search ranking, monitor and respond to hundreds of reviews all at once across networks, and personalize and localize responses. Post to Q&A at the location level, your entire location/franchisee portfolio and/or any grouping in between, and get in-depth reporting tools. Read more about MomentFeed
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Proximity Search Optimization, reputation & brand management
Improve proximity search ranking, monitor and respond to hundreds of reviews all at once across networks, and personalize and localize responses. Post to Q&A at the location level, your entire location/franchisee portfolio and/or any grouping in between, and get in-depth reporting tools. Read more about MomentFeed
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Applause Analytics  

0
Analyze user reviews and ratings across global app stores
Applause Mobile Sentiment Analysis provides software tools for crawling leading global app stores to score and transform user reviews into actionable insights. Read more about Applause Analytics
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Analyze user reviews and ratings across global app stores
Applause Mobile Sentiment Analysis provides software tools for crawling leading global app stores to score and transform user reviews into actionable insights. Read more about Applause Analytics
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