getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Review Management Software with Benchmarking (2026)

Last updated: April 2026

Filter results

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

26 software options

Birdeye logo
Category Leaders

AI-based webchat assistant for business conversations

learn more
Birdeye is the leading AI-powered reputation and social media management platform for local brands. Over 150,000 businesses use Birdeye to maximize online reputation, engage across social channels, and gain insights to enhance customer experience and grow.

Read more about Birdeye

Users also considered
Brand24 logo

Social listening tool for businesses of all sizes

learn more
Brand24 is an online review management tool that helps you gather every public mention of your brand in one place. This tool allows you to analyze the buzz around your brand by displaying various stats about your brand like estimated social media reach, the sentiment of mentions, etc.

Read more about Brand24

Users also considered
SOCi logo

AI that is purpose built for multi-location enterprises.

learn more
SOCi is an AI-driven platform designed for multi-location marketing that unifies workflows, data, and automation. The system features specialized tools including Genius Search for local visibility optimization, Genius Social for content calendar management, and Genius Reviews for automated review responses across all business locations.

Read more about SOCi

Users also considered
ReviewTrackers logo

Review monitoring software for multi-location businesses

learn more
Software that helps businesses manage and generate online reviews, engage and respond to customer feedback, and discover key customer insights

Read more about ReviewTrackers

Users also considered
Reputation logo

Reputation management solution for multi-location businesses

learn more
Reputation is a reputation management solution, that helps multi-location businesses monitor and improve online ratings, reviews, customer experience, traffic, and more. Its centralized dashboard lets companies collect data and provides a 360-degree view of online and offline reputation.

Read more about Reputation

Users also considered
Yext logo

Cloud-based digital presence platform

learn more
Yext is the leading digital presence platform for multi-location brands, powering the knowledge behind every customer engagement. With one central platform, brands can turn their digital presence into a differentiator by delivering consistent, accurate, and engaging experiences to customers.

Read more about Yext

Users also considered
Chatmeter logo

The Trusted Choice for Multi-Location Brands

learn more
Chatmeter is the brand intelligence company reimagining customer connections and reputation management through AI-powered deep listening. We make it easy for multi-location brands to drive real-time impact through relevant insights in critical moments that matter. Chatmeter understands the challenge

Read more about Chatmeter

Users also considered
InputKit logo

InputKit, the best tool for an incredible experience.

learn more
InputKit's mission is to help companies stand out from the competition by developing innovative software solutions.

With InputKit, get authentic feedback from your customers and employees to continoulsy improve your serivces. This will help you deliver the best experience possible!

Read more about InputKit

Users also considered
Partoo logo

Get closer to your clients!

learn more
Partoo centralises the reviews left on your Google Business Profile, whether they come from Google, TripAdvisor or Facebook. Get regular reports, analyse them and respond from a single interface thanks to Review Management.

Read more about Partoo

Users also considered
TINYpulse logo

Employee feedback collection & company culture creation

learn more
TINYpulse helps firms of all sizes to collect anonymous employee feedback and create a company culture based upon employee expectations

Read more about TINYpulse

Users also considered
Medallia Experience Cloud logo

The pioneer and market leader in Experience Management

learn more
Medallia is the market leader in Experience Management - trusted by over a thousand of the world’s leading brands. According to the Forrester Consulting Total Economic Impact Study commissioned by Medallia, organizations using Medallia can achieve $35.6M in value and an ROI of 591% over 3 years.

Read more about Medallia Experience Cloud

Users also considered
Customer Thermometer logo

Actionable feedback for customer-obsessed businesses.

learn more
4 engaging ways to get feedback, rolled up in any way you like. Email signature surveys, single send 1-click surveys and more. Weave into any emails you send to customers.

Read more about Customer Thermometer

Users also considered
InMoment logo

Customer and employee experience management software

learn more
InMoment is a cloud-based CX software that helps midsize and large businesses collect and manage employee and customer feedback to improve brand experience.

Read more about InMoment

Users also considered
GuestXM logo

Deliver Exceptional Restaurant Experiences at Scale

learn more
Customer experience management and intelligence platform - AI-powered social listening, sentiment analysis, and online engagement tools to keep your brand reputation at your strategic advantage.

Read more about GuestXM

Users also considered
VQ Online logo

Helping companies keep the promises they make

learn more
VQ Online is a web-based quality assurance platform used to improve contact center agent and team performance. Great for 50-5000+ agents. Per user or flat rate pricing. Extremely cost-effective for growing centers with as little as 50 agents.

Read more about VQ Online

Users also considered
XEBO.ai logo

Cloud-based Feedback Management Solution

learn more
Survey2Connect is a cloud-based CX platform that offers features for data collection, benchmarking, customer recovery, and data integration.

Read more about XEBO.ai

Users also considered
Merchant Centric logo

Social media management for businesses of all sizes

learn more
Merchant Centric is a cloud-based platform that enables businesses to engage with their customers on social media, drive customer loyalty and sales through effective reputation management, and identify new revenue streams by leveraging competitors' advertising and listing data.

Read more about Merchant Centric

Users also considered
AppFollow logo

Understand and elevate your app’s reputation.

learn more
AppFollow is an integrated solution that makes monitoring, analyzing, and elevating your app's reputation easy!

Read more about AppFollow

Users also considered
AppTweak logo

App Store Acquisition Platform Driven by Data Science

learn more
AppTweak is the trusted app store acquisition partner for mobile leaders worldwide; we provide innovative solutions that help apps and games optimize their app store presence and increase downloads.

Read more about AppTweak

Users also considered
LocalZen logo

Center AI helps multi-location businesses boost visibility

learn more
Center AI is a solution that enables business owners to boost visibility and reputation on Google Maps, and other local platforms, driving foot traffic and increasing revenue.

Read more about LocalZen

Users also considered
Umanest logo

Loyalty and reputation toolkit for property managers.

learn more
Umanest is a loyalty and reputation toolkit designed to help property managers grow a reputable and sustainable business. It helps users automate feedback collection from landlords and tenants and manage client retention, online reviews, and referrals.

Read more about Umanest

Users also considered
Calton logo

Reputation and local listings management

learn more
Calton is a comprehensive customer experience platform that leverages artificial intelligence to collect, manage, and analyze reviews and surveys. The platform empowers businesses to gain valuable insights from real-time customer feedback and outperform competitors by tailoring customer experiences.

Read more about Calton

Users also considered
PowerReviews logo

Ratings and Review Management Software

learn more
PowerReviews is a reviews management software that lets brands and retailers collect, display and syndicate customer ratings or reviews, and answer customer questions. It helps reach customers at the moment of purchase and help to drive traffic, increase sales and create actionable insights.

Read more about PowerReviews

Users also considered
Cosmic Data logo

Posting, Collecting, Analyzing, and Answering

learn more
Cosmic Data for posting, collecting, analyzing, and answering all your clients on Google My Business and on all social networks on the market.

Read more about Cosmic Data

Users also considered
SMG logo
(0)

Changing how brands act on customer + employee insights

learn more
SMG is a leading experience management (XM) provider, accelerating value by changing how brands act on customer + employee insights.

Read more about SMG

Users also considered