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ITSM Software with Remote Access/Control (2026) - Page 2

Last updated: April 2026

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77 software options

Neoforce logo

Neoforce

Streamline Teamwork & Customer Service with Neoforce

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Neoforce is a versatile platform available both in the cloud and on-premise. It provides a suite of flexible modules like ITSM, FMIS, asset and contract management, CRM, and a customizable client portal. Accessible on any device, Neoforce streamlines cooperation and delivers exceptional service.

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LogMeIn Resolve logo

LogMeIn Resolve

Cloud-based remote support solution for SMBs

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Designed with today's SMBs in mind, LogMeIn Resolve is an all-in-one IT support software built to help IT professionals streamline their help desk by bringing together the tools they need to engage, identify problems, and fix issues faster.

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Cayzu logo

Cayzu

Cloud Based Ticket Management & Help Desk Software

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Cayzu helps users manage all support requests from a single cloud portal, whether they are coming in via phone, email, Facebook, Twitter or even mobile. Cayzu enables organizations to seamlessly handle multiple brands & products each with their own branded end-user portal.

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Alloy Navigator logo

Alloy Navigator

Award winning IT Asset Mgmt and Service Mgmt platform

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Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.

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SimplyDesk logo

SimplyDesk

Simple, Complete & Reliable

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Streamline IT services with multichannel ticketing, SLAs, service catalog, knowledge base, and asset integration. SimplyDesk helps you manage incidents and requests efficiently. Scalable, user-friendly, and available in SaaS or on-premise.

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N-central logo

N-central

On-premise and hosted RMM software for MSPs

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N-central is an endpoint detection and response software designed to help managed service providers (MSPs) prevent, detect, respond to, and recover from threats.

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TOPdesk logo

TOPdesk

The service management platform that makes service happen

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TOPdesk is a service management platform for busy IT service teams that want to get things done. Packed with features and templates for processes like Incident Management, Asset Management and Change Management, TOPdesk is ready to use and quick to personalize. Our in-house people are here to help.

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Freshdesk logo

Freshdesk

Online helpdesk system and customer service software

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Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.

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Virima logo

Virima

Intelligent CMDB automation and complete IT asset management

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Virima is a SaaS platform for businesses to manage IT operations and report potential challenges. It provides IT insights for decision-making through automated infrastructure discoveries and service mapping. The platform is designed to help companies simplify IT operations and systems management.

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SolarWinds Service Desk logo

SolarWinds Service Desk

IT Service Desk & Asset Management Software

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Increase communication and productivity through automation with the SolarWinds Service Desk ITSM solution that effectively manages and connects service requests and IT assets.

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Desk Manager logo

Desk Manager

We orchestrate deals for great results

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We are a Brazilian company that offers an ESM platform on a global scale that facilitates operation and management.

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Rezolve AI logo

Rezolve AI

Agentic AI platform for enterprise service automation

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Rezolve.ai is an enterprise Agentic AI platform that helps organizations automate service management and employee support. It enables conversational support within Microsoft Teams and Slack, automates workflows, and improves access to enterprise knowledge.

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ManageEngine ADManager Plus logo

ManageEngine ADManager Plus

Active Directory Management and Reporting Solution

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ADManager Plus is a simple, easy-to-use Windows Active Directory Management and Reporting Solution that helps AD Administrators and Help Desk Technicians.

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OTRS logo

OTRS

Helpdesk software for customer service management teams

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OTRS is a helpdesk software designed to help businesses manage resources, workflows, internal communication processes, customers, service requests, and more on a centralized platform. Administrators can configure access permissions, enabling agents to view client data.

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Kaseya VSA logo

Kaseya VSA

IT systems management software for internal IT and MSPs

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Manage all of IT from a single integrated console with Kaseya VSA. Includes automated discovery and management of hardware, software, and systems inventory.

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ServiceWise logo

ServiceWise

Web based help desk management software

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ServiceWise is an online help desk software for IT service management and offers SLA management, configurable workflows, reporting and analytics features

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HEINZELMANN logo

HEINZELMANN

Issue tracking software for the IT sector

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HEINZELMANN is an issue tracking software designed to help businesses track computer hardware and software inventories, licenses, and orders. Administrators can capture, maintain, and administer critical information about assets such as health status in real-time.

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tbXMS logo

tbXMS

(0)

Unified network management and automation platform

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tbXMS is an enterprise grade network monitoring and network management platform. The goal is to be a truly distributed, scalable management application platform for all aspects of the FCAPS network management model.

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Deepser logo

Deepser

IT service desk, CRM, and asset management software

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Manage all services in a single platform and organize support requests, improving customer satisfaction and optimizing the use of company resources. Deepser is modular and scalable: Ticketing, CMDB, ITAM, CRM etc. It allows a rapid implementation and various integrations. Cloud and On Premise.

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Track-It! logo

Track-It!

Help desk and asset management

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Track-It! is a help desk software and asset management application designed to help small to medium sized companies automate and streamline their Help Desk and Asset Management operations. . Track-It! integrates with key areas of your business model so you can manage multiple business operations and support processes all at once from the one centralized system.

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Milldesk logo

Milldesk

IT help desk and service desk management

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Milldesk is an IT help desk and service management platform designed for IT service providers and organizations of all sizes. Key features include intelligent workflows, automatic and scheduled tickets, communication tools, contract management, customizable branding, and feedback management.

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ServiceTonic logo

ServiceTonic

ServiceTonic targets small and medium size enterprises

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ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

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ConnectWise PSA logo

ConnectWise PSA

PSA tool designed for as-a-service businesses

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ConnectWise Manage automation gives you the power to implement processes that help make sure your team is working as efficiently as possible.

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ServiceNow logo

ServiceNow

ITSM for automation & management of IT enterprise services

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ServiceNow is an IT service application platform-as-a-service provider that offers a range of ITSM products to automate & manage numerous IT enterprise services. ServiceNow can be used for cloud & virtualization lifecycle management, change orchestration, infrastructure discovery & IT governance.

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PC-Duo logo

PC-Duo

(0)

PC-Duo: fast, secure and centrally managed remote control.

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PC-Duo provides fast and reliable PC-to-PC remote control and remote access over LAN/WAN and internet connections.

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