App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Top Rated Live Chat Software with Customer Database in 2026 - Page 2
Last updated: April 2026
155 software options
Sponsored
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
SMS texting and live chat for sales, support & ops teams
Read more about Avochato
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-One Contact Center Solution
Read more about Sobot
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build AI Agents with drag-and-drop. No code required.
Read more about Tiledesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The Conversational AI platform for Ecommerce
Read more about Gorgias
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer service solution for firms of all sizes
Read more about HubSpot Service Hub
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one multi-channel solution for customer messaging
Read more about Crisp
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Be where it matters. Bring your A game and sell.
Read more about OnceHub
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
People-First, AI Powered Omnichannel Customer Service
Read more about Comm100
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Simply Meet Customers Online
Read more about Consolto
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat with agent apps for iOS & Android
Read more about JivoChat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Helpdesk, customer support software
Read more about HappyFox Help Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Software for managing & delegating recurring tasks
Read more about Wing
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Discover the future of customer engagement
Engage in real time and send targeted messages to your prospects and customers.
Read more about Zoho SalesIQ
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help desk and live chat solution for customer service
Read more about LiveHelpNow
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Beautiful Contact Center Solution - Omnichannel - All in One
Key features:
- True All in One
- Omnichannel: Email, SMS, Web Chat, Facebook, Twitter.
- IVR
- Gamification
- Recording
- WFM
Read more about uContact
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Chatbot Building Platform
Read more about SmatBot
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversational AI platform for eCommerce businesses
Read more about ManyChat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Easy to use chatbot platform for business
Read more about ChatBot
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled unified customer service platform
Read more about Kayako
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-first customer service: Automate, engage, and retain cust
Read more about Customerly
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI for customer service to sell more and serve better
Read more about Zenvia
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build AI Agents that convert. No engineering needed.
Read more about Landbot
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
THE one tool for onboarding, engagement & customer support
Made by a SaaS, for SaaS companies, and it’s easy. Like, really easy.
Read more about Froged
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
B2Chat Multiagent & MultiChannel
Read more about B2Chat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help Desk, Live Chat Software, and ITSM / ITIL Service Desk
1) Multi channel Help Desk Software
2) Satellite Help Desk (Multi company help desk )
3) Service Desk Software (PINKVerify Certified - ITIL / ITSM Complaint)
4) Live Chat Software
Read more about Vision Helpdesk