App comparison

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Live Chat Software with Customer Database

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Zoho Desk logo
4.5
(2.1K)

Superior customer service. Lasting experiences.

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With Zoho Desk's embeddable live chat widgets make instant responses for instant happiness. Your customers can get in touch with your agents instantly, right from the Help Center with Contextual AI, so your agents can respond and help them find answers faster.

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LiveAgent logo
4.7
(1.5K)

Great customer service starts with better help desk software

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LiveAgent is a web-based Live Chat and Help Desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media.

Start with a 1 month free trial, no credit card needed, no contracts.

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HubSpot CRM logo
4.5
(4K)

Everything you need to sell in one integrated suite

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Save valuable selling time with HubSpot CRM that takes care of all the little details from recording calls, logging emails and managing data

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Zendesk Suite logo
4.4
(3.8K)

Service-first CRM company that builds support & sales tools

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Zendesk offers industry leading live chat software that’s quick to implement and easy to use. It lets you deliver real time, conversational support on web, mobile, and social media like Facebook/WhatsApp. Response times can be as fast as 30 seconds and agent performance can improve by 25%.

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TeamSupport logo
4.5
(844)

The complete B2B solution for great customer support

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TeamSupport's Support software is specifically designed to provide businesses with the context needed to effectively meet their customers' needs. Through an innately collaborative platform, Support ensures unified customer experiences that are positive and healthy.

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Social Intents logo
4.7
(10)

Live chat software for Microsoft Teams, Slack, and ChatGPT.

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Talking to your website visitors should be easy. Chat with them right from the tools you already use: Microsoft Teams, Slack, Google Chat, Zoom, and ChatGPT.

Enable a ChatGPT chatbot trained on your own content with 1 click. Escalate AI chats to humans as needed to reduce support cost.

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Freshdesk logo
4.5
(3.2K)

Online helpdesk system and customer service software

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Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.

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Pipedrive logo
4.5
(2.9K)

CRM built by salespeople, for salespeople

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Engage visitors to your website 24/7 with Pipedrive’s Chatbot and Live Chat. Turn your window shoppers into qualified leads.

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LiveChat logo
4.6
(1.6K)

Customer service software that boosts online sales.

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LiveChat serves as a fully capable tool to provide a complex customer service and proactively convert website visitors into customers.

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Intercom logo
4.5
(1K)

Making internet business personal

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Intercom is redefining how businesses support their customers using powerful messaging and automation

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EngageBay CRM logo
4.7
(672)

Integrated sales & marketing software for growing teams

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Give your customers the fastest, most effective way to interact with support agents to get their queries solved. Send a proactive message to invite your customers to a live chat. Show them that you care by offering support proactively. Automate the chat message based on the several factors.

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Userlike logo
4.6
(646)

Live chat and customer messaging for businesses of all sizes

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Userlike is a live chat solution for website and messaging support. Chat with your customers on your website, Facebook Messenger, WhatsApp, Telegram and SMS.

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Tidio logo
4.7
(445)

Communicator for businesses. live chat, messenger and email

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Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface

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Salesforce Service Cloud logo
4.4
(751)

Customer Service & Field Service Management Solutions

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Use Salesforce Service Cloud to initiate a personalized live chat session with your website visitors. Route chats, monitor & coach agents in real-time and more.

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Smartsupp logo
4.6
(342)

Smartsupp–Live Chat, Chatbots, and Video Recordings

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Smartsupp live chat connects you with your visitors. Automate FAQ replies via chatbot to save time and resolve customer inquiries fast, access visitor data and metrics to understand your target audience and customer needs, and take advantage of multichannel communication all on a single dashboard.

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Bitrix24 logo
4.2
(827)

100% free CRM, collaboration, and communication tool suite

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100% FREE live chat and contact center software used by over 12 million companies. Also comes with free CRM and email marketing.

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HelpCrunch logo
4.8
(183)

Customer Communication tool for support, marketing & sales

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All your customer communication - in one place.
Close more deals in real time
and provide faster customer support.

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Front logo
4.6
(260)

How 8,000+ companies streamline customer communication.

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Front is a customer operations platform with live chat capabilities that enables support, sales, and account management teams to deliver exceptional service at scale. Front Chat brings your focus where it should be — on your customers.

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Help Scout logo
4.6
(207)

Deliver world-class support from one easy-to-use platform.

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Help Scout is a customer support platform built for growing teams to deliver top-notch customer service. When you sign up, you get access to an entire suite of tools — including shared inbox, knowledge base, and live chat software — all built to help you create the best customer experience possible.

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Gladly logo
4.9
(123)

Gladly is a Cloud-based customer service platform

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Gladly is a cloud-based customer service platform that helps agents to track client communication occurring on multiple channels through a single interface

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Drift logo
4.5
(195)

Live chat & in-app messaging for sales & marketing

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Drift is a cloud-based live chat solution for sales and marketing teams which also includes an AI-powered chat bot, in-app messaging & email management tools

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Genesys Cloud CX logo
4.4
(225)

Software for faster, smarter, personal experiences

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Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

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Avochato logo
4.7
(132)

SMS texting and live chat for sales, support & ops teams

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Avochato is an SMS/text messaging and live chat solution for marketing, sales & support teams, which allows users to send, receive, and collaborate on messages from customers

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Tiledesk logo
4.5
(147)

Conversational Automation Made Easy

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Tiledesk allows businesses to engage with customers throughout their journey. The all-in-one customer engagement platform that offers different functionalities, from lead generation to post-sales, from WhatsApp to your website. With omni-channel live chat and chatbots.

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Gorgias logo
4.7
(111)

Help desk and customer service solution

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The highest-rated live chat specifically DESIGNED FOR SHOPIFY (fully integrates with Magento & BigCommerce too). Gorgias isn't just chat; Edit/refund orders, apply loyalty points, manage subscriptions & more, all in one place. Turn your visitors into customers by cutting support time by 43%.

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