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Amio Logo

Amio helps you create AI chatbots for your e-shop.

Table of Contents

Amio - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: December 2025

Amio overview

What is Amio?

Amio helps you create AI-powered chatbots for e-shops that automate 95% of customer queries.

Amio's chatbot can answer any after-sales query but it can also help with purchasing by recommending the right products. By detecting customers in need of an assistant and proactively starting a conversation with them, your e-commerce store can increase conversion by over 20%.

Amio will use your product feeds to keep you up-to-date on stock, price changes, and new products.

Key benefits of using Amio

Support cost optimization of around 60 % and conversion increase above 20 %.

Starting price

150flat rate /
per month

Alternatives

with better value for money

Amio’s user interface

Ease of use rating:

Amio reviews

Overall rating

4.9

/5

17

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.53/10
Rating distribution

5

4

3

2

1

16

1

0

0

0

Pros
“I like that Amio helps with the customer support workload and can help customers in multiple languages.”
WP

Wenn P.

Customer Care Manager

“The dedicated Slack channel with Amio's success manager is a standout. Feature, providing quick resolutions and seamless support.”
MB

Martin B.

Head of Product

“It was very easy to set up, onboarding was nicely done and their success team is very helpful.”
ND

Nevena D.

Customer Care Team Leader

Cons
“The deployment was late, but this was partly due to our own lack of effort.”
MB

Martin B.

Head of Product

“It had some minor flaws and bugs – but hey, which application doesn’t. Most importantly Amio team were always there to provide a quick fix.”
Verified reviewer profile picture

Viktoras S.

Customer Experience Management Expert

Who uses Amio?

Based on 17 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Apparel & Fashion
Retail
Automotive
Banking
Others

Use cases

Conversational AI Platform
Chatbot
Artificial Intelligence

Amio's key features

Most critical features, based on insights from Amio users:

Chatbot
Live chat
Natural language processing
Pre-Configured bot
Reporting/Analytics
AI/Machine learning

All Amio features

Features rating:

Language detection
Intent recognition
Performance metrics
Multi-Channel communication
Code-free development
A/B testing
Lead engagement
Lead qualification
Machine learning
Multi-Channel management
Multi-Language
Natural language search
Omnichannel communications
Personalization
Proactive chat
Process/Workflow automation
Real-time consumer-facing chat
Real-Time data
Reporting & statistics
Sales activity management
Sentiment analysis
SMS messaging
Social media integration
Speech recognition
Speech synthesis
Templates
Third-Party integrations
Transcripts/Chat history
Transfers/Routing
Visual analytics
Workflow management
AI copilot
API
Automated responses
Canned responses
Chat Transcript
Chat/Messaging
Configurable workflow
Contextual guidance
Conversation intelligence
CRM
Customer database
Customer engagement
Customer experience management
Customer Service Analytics
Customer support
Customer surveys
Customizable branding
Drag & drop
Email management
Feedback management
File sharing
For developers
For ecommerce
For sales teams/organizations
For sales/marketing
Knowledge base management
Lead capture

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Amio pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Chatbot Starter

150

Per month

AI Expert

350

User opinions about Amio price and value

Value for money rating:

To see what individual users think of Amio's price and value, check out the review snippets below.

“I like that Amio helps with the customer support workload and can help customers in multiple languages.”
WP

Wenn P.

Customer Care Manager

“The dedicated Slack channel with Amio's success manager is a standout. Feature, providing quick resolutions and seamless support.”
MB

Martin B.

Head of Product

Amio support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Chat
Email/Help Desk
Phone Support
FAQs/Forum
Knowledge Base

Training options

Documentation
Live Online
Webinars
Videos

Amio FAQs

Q. Who are the typical users of Amio?

Amio has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

These products have better value for money


Q. What languages does Amio support?

Amio supports the following languages:
Arabic, Basque, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian (Bokmal), Polish, Portuguese, Portuguese, Portuguese, Romanian, Russian, Serbian (Cyrillic), Serbian (Latin), Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese


Q. Does Amio offer an API?

Yes, Amio has an API available for use.


Q. What level of support does Amio offer?

Amio offers the following support options:
24/7 (Live rep), Chat, Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base

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