getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Y Meadows Logo

Automate support requests that are slowing your team down!

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

Y Meadows - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Y Meadows overview

What is Y Meadows?

Powered by cutting edge Natural Language Processing, Robotic Process Automation, and Machine Learning, Y Meadows automation solution is able to intelligently understand written support messages and autonomously perform actions to get them resolved. For example, Y Meadows AI solution can automatically route messages to the correct inbox, enrich messages with needed information to reduce agent handling time, and even fully resolve messages from end to end with zero human intervention. Not to mention, Y Meadows AI solution is equipped with document processing functionalities, sentiment analysis, and much more.

With the help of Y Meadows, companies are able to accelerate ticket resolution times, reduce customer service costs, increase scalability, and significantly improve the productivity of their support team to provide superior customer experiences.

Y Meadows AI customer support automation solution helps companies such as DocuSign, OpenTable, Nestlè, and many other small and medium sized businesses by automating support work that slows them down. Typically, high growth companies with a large volume of support requests are a great fit.

When it comes to implementing the solution, Y Meadows implementation team handles 99% of the set up while continuously providing needed support for maintenance. This helps to eliminate the barrier for using automation by allowing smaller companies the opportunity to use automation without the resources typically required.

It’s important to note that Y Meadows has strong integration capabilities. For example, Y Meadows is able to integrate with internal systems so that support agents are able to work within one platform without having to alternate between systems. Integrations include but aren't limited to Zendesk, Freshdesk, Front, HelpScout, Hubspot, Office 365, Microsoft Outlook, Gmail, Jira, Hiver, Sendgrid, Slack, and much more.

Lastly, Y Meadows is dedicated to providing a safe and secure environment for all customers and security is of utmost importance. Because of that, Y Meadows is ISO certified and SOC2 compliant allowing for strong integrations with high enterprise-grade security.

Key benefits of using Y Meadows

Reduce cost to serve
Meet customer and compliance SLAs
Significantly improve customer satisfaction & loyalty
Increase brand loyalty
Reduce customer churn
Ensure 100% accuracy and consistency
Reduce backlogs
Eliminate overtime
Reallocate team members to focus on higher value work
Improve staff morale as a result of removing repetitive and mind numbing tasks
Handle larger volumes of support requests without adding additional headcount
Provide faster and more accurate responses
Scale efficiently

Starting price


Alternatives

with better value for money

Y Meadows reviews

Overall rating

5.0

/5

20

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.65/10
Rating distribution

5

4

3

2

1

20

0

0

0

0

Pros
“Their team is eager to learn about our business challenges and develop tailored solutions to help us achieve our goals. I love working with this team.”
TS

Tyler S.

Head of Customer Support

“Their team has been very attentive to our needs, they help us think creatively about potential solutions, and are proactive about identifying potential issues that could be resolved with automation.”

Verified reviewer

Anonymity request

“Great people with great software with a bleeding edge technology backbone.”
WC

Will C.

Director of Support Operations

Cons
“I dislike the inability to foresee what will throw off the machine learning tool.”
JM

Julie M.

Director of Customer Service

“I have no criticisms of the personnel or product of Y Meadows.”
RP

Robert P.

Sr Director

“But even then, the process can be a bit intimidating once it gets complex and I defer to their experts.”
CB

Chris B.

Manager, Support Operations

Who uses Y Meadows?

Based on 20 verified user reviews.

Company size

Enterprises

Small Businesses

Midsize Businesses

Top industries

Computer Software
Real Estate
Automotive
Transportation/Trucking/Railroad
Others

Use cases

Customer Service
Machine Learning
Artificial Intelligence
Conversational AI Platform

Y Meadows's key features

Most critical features, based on insights from Y Meadows users:

Support ticket management
Alerts/Escalation
Natural language processing
Email management
Multi-Channel communication
Process/Workflow automation

All Y Meadows features

Features rating:

Activity dashboard
API
Machine learning
Code-free development
Monitoring
Configurable workflow
Data extraction
Predictive modeling
Real-Time monitoring
Queue management
Multi-Language
Knowledge base management
Reporting & statistics
Real-Time analytics
Multiple data sources
Multi-Channel management
Model training
Access controls/permissions
Real-Time data
Real-Time notifications
Reporting/Analytics
Role-Based permissions
Search/Filter
Sentiment analysis
Tagging
Third-Party integrations
Visual analytics
Workflow management
AI/Machine learning
Autoresponders
Chat/Messaging
Communication management
Customer experience management
Customer Service Analytics
Customizable branding
Data capture and transfer
Data connectors
Data import/export
Data storage management
Deep learning
Document management
Drag & drop
Engagement tracking
For ecommerce
Inbox management
Intent recognition
ML algorithm library
Mobile app

Y Meadows alternatives

Y Meadows logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Salesforce Service Cloud logo
visit website

Starting from

25

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Aircall logo
visit website

Starting from

40

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Supportbench logo
visit website

Starting from

32

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Y Meadows pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Y Meadows price and value

Value for money rating:

To see what individual users think of Y Meadows's price and value, check out the review snippets below.

“Their team is eager to learn about our business challenges and develop tailored solutions to help us achieve our goals. I love working with this team.”
TS

Tyler S.

Head of Customer Support

“Their team has been very attentive to our needs, they help us think creatively about potential solutions, and are proactive about identifying potential issues that could be resolved with automation.”

Verified reviewer

Anonymity request

Y Meadows integrations (20)

Integrations rated by users

We looked at 20 user reviews to identify which products are mentioned as Y Meadows integrations and how users feel about them.

Airtable logo
Airtable

Integration rating: 5.0 (1)

Hiver logo
Hiver

Integration rating: 4.0 (1)

Y Meadows support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
24/7 (Live rep)
FAQs/Forum
Knowledge Base

Training options

Live Online
Documentation
Videos

Y Meadows FAQs

Q. What type of pricing plans does Y Meadows offer?

Y Meadows has the following pricing plans:
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Y Meadows?

Y Meadows has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Y Meadows support?

Y Meadows supports the following languages:
English, French


Q. Does Y Meadows offer an API?

No, Y Meadows does not have an API available.


Q. What other apps does Y Meadows integrate with?

Y Meadows integrates with the following applications:
Westlaw Edge, Microsoft Outlook, Jira, Microsoft Azure, Gmail, HubSpot CMS Hub, Airtable, Freshdesk, Help Scout, Okta, Slack, Hiver, Kayako, Asana, Salesforce Platform, HubSpot CRM, Google Sheets, Zendesk Suite, Microsoft Excel


Q. What level of support does Y Meadows offer?

Y Meadows offers the following support options:
Email/Help Desk, 24/7 (Live rep), FAQs/Forum, Knowledge Base

Related categories