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Conversational AI Platform Software Integrated with Salesforce Service Cloud (2026)

Last updated: April 2026

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24 software options

Lime Connect logo

Live chat and customer messaging for businesses of all sizes

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Integrates with Salesforce Service Cloud, UserVoice, Jira, …

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Genesys Cloud CX logo
Category Leaders

AI-enabled experience orchestration platform

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Integrates with Salesforce Service Cloud, watsonx Assistant, UserVoice, …

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Sprinklr logo

Social media management, analytics & strategy planning.

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Integrates with Salesforce Service Cloud, Marketo Engage, Snaps , …

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CRM Messaging logo

Bringing businesses closer to customers

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Integrates with Salesforce Service Cloud, Salesforce Marketing Cloud Account Engagement, Stripe Billing, …

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INSIDE logo

Cloud-based visual AI-powered customer engagement solutions.

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Integrates with Salesforce Service Cloud, Salesforce Sales Cloud, Zendesk Suite

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Amio logo

Amio helps you create AI chatbots for your e-shop.

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Integrates with Salesforce Service Cloud, Telegram, ServiceNow, …

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Ada logo

The AI customer service agent platform for enterprise.

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Integrates with Salesforce Service Cloud, Marketo Engage, Dixa, …

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Inbenta logo

A Conversational AI Platform that Reduces Support Requests

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Integrates with Salesforce Service Cloud, CXone Mpower, RingCentral Engage Digital, …

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iAdvize logo

Cloud-based AI sales associate for eCommerce businesses

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Integrates with Salesforce Service Cloud, Kiamo, Google Analytics 360, …

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Eloquant logo

Cloud Contact Center Customer Experience platform

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Integrates with Salesforce Service Cloud, BrainPredict, Zendesk Sunshine, …

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Helpshift logo

Digital customer service platform and ticketing system

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Integrates with Salesforce Service Cloud, Twitter/X, Dropbox Business, …

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Forethought logo

Empower your support team with AI.

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Integrates with Salesforce Service Cloud, Zendesk Sunshine, ServiceNow, …

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Pypestream logo

Cloud-based messaging and conversational AI platform

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Integrates with Salesforce Service Cloud, ServiceNow, Google Maps, …

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Zendesk AI logo

Zendesk AI is AI that puts humans first.

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Integrates with Salesforce Service Cloud, Postscript, Trace, …

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Velaro logo

Driving business success through every conversation.

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Integrates with Salesforce Service Cloud, Azure AI services, Microsoft Azure, …

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Squirro logo

Data finds purpose with Squirro

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Integrates with Salesforce Service Cloud, Marketo Engage, Confluence, …

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Talkative logo

Live chat solution for businesses of all sizes

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Integrates with Salesforce Service Cloud, Google Analytics 360, Salesforce Commerce Cloud

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Oct8ne logo

Oct8ne the visual Live chat Chatbot & Messaging solution

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Integrates with Salesforce Service Cloud, Vira, HubSpot Service Hub, …

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VIVI logo

Conversational AI platform

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Integrates with Salesforce Service Cloud, Salesforce Revenue Cloud, HubSpot Service Hub, …

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Brand Embassy logo

Social Customer Service Software

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Integrates with Salesforce Service Cloud, CXone Mpower, Brandwatch, …

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Snaps  logo

Conversational AI platform for eCommerce businesses

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Integrates with Salesforce Service Cloud, Salesforce Sales Cloud, Zendesk Suite, …

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eesel AI logo

AI support and customer service automation platform

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Integrates with Salesforce Service Cloud, Confluence, Jira, …

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OMQ logo

Customizable, AI-powered customer service

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Integrates with Salesforce Service Cloud, GitHub, Shopify, …

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ClearFeed logo

Conversational Support Platform for Slack-first Teams.

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Integrates with Salesforce Service Cloud, Jira, HubSpot Service Hub, …

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