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Simpro Logo

Field service management software to streamline operations

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Table of Contents

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Simpro - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Simpro overview

Based on 144 verified user reviews

What is Simpro?

By industry, Simpro reviewers are most commonly professionals in construction (34%). The most frequent use case for Simpro cited by reviewers is billing and invoicing (56% of reviewers).

What are the most popular integrations for Simpro?

The Simpro integration most frequently cited by reviewers is Xero, an accounting product rated 4.3 out of 5 for its integration with Simpro.

Starting price

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Pros & Cons

Invoice Invoicing

Ease of Use

Staff Information

Customer Support

Talk Communication

Simpro’s user interface

Ease of use rating:

Simpro pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(22)
3-4(52)
5(70)

What do users say about Simpro?

By industry, Simpro reviewers are most commonly professionals in construction (34%). The most frequent use case for Simpro cited by reviewers is billing and invoicing (56% of reviewers).

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Who uses Simpro?

Based on 144 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Construction
Security and Investigations
Electrical/Electronic Manufacturing
Facilities Services
Others

Use cases

Billing and Invoicing
Quoting
Workflow Management
Job Costing
Field Service Management

Simpro's key features

Most critical features, based on insights from Simpro users:

Project workflow
Project planning/scheduling
Maintenance scheduling
Business process automation
Drag & drop
Job scheduling

All Simpro features

Features rating:

Quotes/Estimates
Purchase order management
Catalog management
Project tracking
Project planning
Project management
Process modeling & designing
Collaboration tools
Percent-Complete tracking
Order management
Online invoicing
Online booking
Multiple projects
Compliance management
Mobile access
Contact database
Location tracking
Labor cost reporting
Job tracking
Job management
Invoice management
Invoice creation
Cost tracking
For hvac companies
Electronic payments
Document storage
Dispatch management
Customizable fields
Timesheet management
Alerts/Notifications
Time tracking
Time & expense tracking
Technician management
Asset tracking
Task scheduling
Activity dashboard
Supplier management
Automatic backup
Status tracking
Scheduling
Budgeting/Forecasting
Real-Time data
Real-Time notifications
Real-time scheduling
Real-Time updates
Workflow configuration
Role-Based permissions
Work order management
Rules-Based workflow
Billing & invoicing
Calendar management
Forms management
Email management
Task management
Progress tracking
Inventory control
Third-Party integrations
File storage
Customizable reports
Routing
Data import/export
Inventory management
Data visualization
Customizable templates
Multi-Channel management
Production Cost Tracking
Task progress tracking
Workflow management
Customizable forms
Customizable invoices
Calibration management
Purchasing & receiving
QR codes
Qualification tracking
QuickBooks integration
Calendar sync
Budget tracking
Real-Time monitoring
Budget management
Real-Time reporting
Booking management
Bills of material
Recurring appointments
Recurring invoicing
Recurring orders
Recurring tasks
Recurring/Subscription billing
Reminders
Reorder management
Repair tracking
Reporting & statistics
Commenting/Notes
Portfolio management
Prebuilt Assembly
Predictive maintenance
Preventive maintenance
Price/Margin management
Pricing and cost calculations
Pricing management
Prioritization
Client portal
Product identification
Client management
Progress reports
Class scheduling
Project billing
Checklists
Check-in/Check-out
Project time tracking
Change order management
Projections
Proposal generation
Automated scheduling
Takeoff
Automated quoting
Audit trail
Audit management
Asset lifecycle management
Template management
Testing/QA management
Approval process control
Appointment scheduling
API
Activity tracking
User management
Vehicle tracking
Vendor management
Warehouse management
Warranty tracking
Work order creation
Accounting integration
Accounting
Access controls/permissions
Reporting/Analytics
Reporting/Project tracking
Residential properties
Resource management
Resource scheduling
Risk management
Billing portal
Route optimization
Bid management
Barcoding/RFID
Safety management
Barcode/Ticket scanning
Search/Filter
Serial number tracking
Service history
Service request management
Single sign on
SMS messaging
Spatial analysis
Availability management
Subcontractor management
Customer history
Financial management
Fitting Management
Fixed asset management
For aec industry
For commercial and/or industrial electrical contractors
For general contractors
Customer database
For locksmiths
For mechanical equipment
For plumbing industry
For residential
For schools
Forecasting
Forms automation
CRM
Geographic maps
Geolocation
GPS
Group scheduling
Historical reporting
Digital signature
Discount management
Customizable dashboard
Document imaging
Document management
Customizable branding
Electrical estimating
Electronic forms
Customer portal
Electronic signature
Customer management
Employee management
Employee scheduling
Equipment maintenance
Equipment management
Equipment tracking
Estimating
Expense tracking
Facility asset management
Facility scheduling
File sharing
Maintenance management
Milestone tracking
Configurable workflow
Mobile alerts
Mobile app
Mobile payments
Mobile signature capture
Monitoring
Compliance tracking
Multi-Location
Communication management
Offline access
Commercial/Industrial
Commercial properties
Online payments
Online time clock
Commercial
Overrun Reporting
Parts management
Payment collection in the field
Payment processing
Inspection management
Integrated business operations
Interaction tracking
Credit card processing
Cost-to-Completion tracking
Inventory optimization
Inventory tracking
Cost estimating
Invoice history
Cost database
Invoice processing
Item management
Job costing
Contractor management
Contractor database
Key & lock management
Kitting
Contract/License management
Labor rates
Lead management
Contact management

Simpro alternatives

Simpro logo
visit website

Starting from

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No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Jobber logo

Starting from

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No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Starting from

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No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Xero logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Simpro pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

SIMPRO Premium

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Quoting & Estimating
  • Field & Contractor Scheduling
  • Real-Time Inventory Management and Purchasing
  • Field Operations Management
  • Invoicing & Payments
  • Accounting & Financing
  • Reporting & BI

SIMPRO Premium & Digital Forms

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Custom Form Builder With Drag-and-Drop Function
  • Intelligent Form Population
  • Centralized Form Database and Management System
  • Workflow Automation
  • Electronic Send and Share Capability
  • Lets Field Technicians Swiftly Collect Data When On-Site

SIMPRO Premium & Data Feeds

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Data Source Monitoring & Extraction
  • Automatically Scan Data
  • Process PDF CSV Excel & Text File Attachments
  • Automated Data Entry
  • Workflow Triggers and Rules-Based Automation

User opinions about Simpro price and value

Value for money rating:

To see what individual users think of Simpro's price and value, check out the review snippets below.

“Customer support is the best. Nice to be able to talk to real people and have them remote in and help with issues.”
AL

Allison L.

Office Manager

“The software feels like just what the doctor ordered and we are very happy with the choice. The simPRO team has been rock solid, supportive, knowledgeable, and fun to work with from day 1.”
RH

Rob H.

Vice President

Simpro integrations (47)

Integrations rated by users

We looked at 144 user reviews to identify which products are mentioned as Simpro integrations and how users feel about them.

Xero logo
Xero

Integration rating: 4.1 (14)

So that we have an Accounting software for the Accounts P&R and wages. IT would be great to have the timesheets to integrate to Xero but it is manageable for us with a smaller payroll

It is really annoying that the credits dont get allocated to the invoices in Xero, so you're having to do the job twice.

We import information from simPRO to Xero, reducing the double handling of information

All of our accounting systems are with Xero so Xero integration was essential

AL

Allison L.

Office Manager

1/4

Integration rating: 5.0 (1)

We dont have a management accountant and want to run everything from our job system

DC

David C.

Managing Director

Integration rating: 5.0 (1)

Because Mobile app calendar for field workers cant even view a week of work only per day? Its slow and clunky.Google calendars fills in a minor void of workers knowing where to go a few days ahead not day of.

JN

John N.

Director

Groundplan logo
Groundplan

Integration rating: 5.0 (1)

As Take offs in Simpro is terrible and clunky, Ground plan is essential to integrate.

JN

John N.

Director

Wink Reports logo
Wink Reports

Integration rating: 4.0 (1)

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Zoho CRM logo
Zoho CRM

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Simpro customer support

What do users say about Simpro customer support?

Customer support rating:

We analyzed 31 verified user reviews to identify positive and negative aspects of Simpro customer support.

Widespread user sentiment highlights fast, helpful, and readily available customer support, especially after moving to local teams.

A number of users appreciate the knowledgeable, friendly support staff and the attentive assistance during setup and ongoing use.

A minority of users report slow response times, lack of follow-up, and difficulty reaching or getting effective help from support.

Support options

Email/help desk
Chat
Knowledge base
Faqs/forum
Phone support
24/7 (live rep)

Training options

Live online
Videos
In person
Webinars
Documentation

To see what individual users say about Simpro's customer support, check out the review snippets below.

“Now, this may be because we were one of the first to use it in Canada, but the level of customer service and attention to the users requests throughout our set up and subsequent upgrades has been amazing.”

ND

Nicola D.

Office Manager

“The support staff are happy to answer questions, they make me feel like they are literally on my team whenever I have questions.”

WB

Wesley B.

Technical Lead

“Customer support - if you have an issue, expect 2-3 days if not weeks for a reply, good luck if it is an issue impacting your operations, you will be dead in the water. ”

Verified reviewer profile picture

Delaney H.

Office Manager

Simpro FAQs

Q. Who are the typical users of Simpro?

Simpro has the following typical customers:
Mid Size Business, Small Business


Q. What is Simpro used for?

Simpro is a cloud-based job management software designed for trade contractors that assists with quoting multi-stage projects, managing inventory, communicating with technicians, and any other areas of workflow. Simpro provides a streamlined platform to address pressing challenges all while helping users manage productivity and optimize profits. Simpro assists field service professionals with workflow management. Key features include customer support, online help guides, in-depth implementation and training, and consistent software updates that are tailored to customers’ needs. Additionally, Simpro can be connected with QuickBooks and Xero for streamlined accounting and job management.


Q. What are the benefits of using Simpro?

  • The tool helps optimize billable hours with automated tasks for dispatching, scheduling, inventory management, and more.
  • Businesses can track multi-stage projects from start to finish and gain vital visibility into business status and financials with detailed reports.
  • Connects field teams and office staff through a unified platform, supporting seamless communication and collaboration.
  • Automates scheduling, dispatching, and workforce management to reduce manual tasks and increase operational efficiency.
  • Provides real-time job management, project tracking, and asset maintenance for greater oversight and control.
  • Streamlines quoting, invoicing, and payments to help optimize cash flow and simplify financial processes.
  • Integrates with accounting systems and wholesale suppliers, enabling smoother workflows and data consistency across business functions.


  • Q. What languages does Simpro support?

    Simpro supports the following languages:
    Dutch, English


    Q. Does Simpro support mobile devices?

    Simpro supports the following devices:
    Android, iPad, iPhone


    Q. Does Simpro offer an API?

    Yes, Simpro has an API available for use.


    Q. What level of support does Simpro offer?

    Simpro offers the following support options:
    Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, Phone Support, 24/7 (Live rep)

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