BigTime Time & Billing Pricing, Features, Reviews & Comparison of Alternatives

BigTime Time & Billing Reviews

BigTime Time & Billing

Time billing and PM software for SMBs. Intuit OEM Partners.

4.48/5 (128 reviews)
322     3,471

BigTime IQ is the fastest way to track time and invoice your clients. Built for professional service firms in most industries. Users can manage project teams, work in process (WIP), and measure profitability per project, and even per staff. BigTime helps you get paid faster with the least amount of friction. Streamline workflow with the a Quickbooks integration developed by the BigTime development team, selected by Intuit as their OEM developers.

BigTime can increase your gross margins by 25%. BigTime's expert consultants will walk users through how BigTime can be used in their business to truly optimize business workflow.

Users can track and report on their team's time and expenses online using BigTime's iPhone or Android apps when they're on the go. Using a Windows phone or Blackberry? BigTime's web app will respond to the users' device size, so as long as they have a web browser on any device, they can access BigTime.

Manage contractors. Invite contractors to join your project team as you need and track their time per project.

Improve business cash flow with BigTime. By tracking WIP, users can effectively bill throughout the project to keep the cash flow coming in. Tracking and reporting accurately in BigTime allows users to give customers peace of mind that their investment is worthwhile, eliminating any objections to payment.

With hundreds of thousands of users worldwide, BigTime is the preferred choice for SMBs looking for a powerful best-of-breed Time Billing software that (through cloud integration) allows for ERP functionality without the ERP price-tag.
www.bigtime.net

BigTime Time & Billing Reviews (128)

Latest reviews

 BigTime Intergration and Training

Just stated using BigTime this month for time tracking, budget tracking and invoicing. Did training with customer support representative. She has been a wonderful resource to reach out to. After going though both sessions of training we came across some issues that we didn't come up while ...

Read the full review
Reviewed 17th of March by Lisa Budetti

 

 Vice President

Very good experience very helpful, took the time to explain all modules we have implemented most of what was taught

Read the full review
Reviewed 17th of March by Mark Lelievre

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BigTime Time & Billing Category Leaders

Reviews
Integrations
Mobile
Media
Security

#8 in Billing & Invoicing

View full ranking
60
15
12
14
5
14

GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

BigTime Time & Billing Screenshots (5)

BigTime Time & Billing screenshot: The BigTime dashboardBigTime Time & Billing screenshot: BigTime task managementBigTime Time & Billing screenshot: View detailed reports with BigTimeBigTime Time & Billing screenshot: BigTime invoicingBigTime Time & Billing screenshot: Track expenses with BigTime

Security and privacy

Encryption

Yes
Encryption of sensitive data at rest
Yes
HTTPS for all pages

Access control

No
Multi-factor authentication options

Data policy

Yes
Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn

Specifications

Intended Users
Large Enterprises, Mid Size Business, Small Business
Devices Supported
Android, iPhone-iPad, iPhone, Linux, Mac, Windows, Web-based, Windows Phone, Mobile Web App
Supported Countries
Canada, United States
Supported Languages
English
Support Options
FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials

BigTime Time & Billing Pricing

Starting from: $7.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Try it free for 14 days.

IQ Pro (Paid quarterly) - $20/user/month
IQ Pro (Paid annually) - $16/user/month

IQ Express (Paid quarterly) - $7/user per month
IQ Express (Paid annually) - $5.60/user per month

We have further discounts for Accountants/ CPAs in private practice, tax consultants, and Certified Intuit ProAdvisors. Large users systems will receive extensive discounts.

Competitors Pricing

RepliconPSM

Pricing model: Subscription
Free Trial: Available (No Credit Card required)

iBE.net

Starting from: $299.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Project Insight

Starting from: $3900.00/year
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Users who visited BigTime Time & Billing also visited

Benefits

Increase gross margins: BigTime's expert consultants will walk through your current workflow and what you can adjust to increase your business gross margins.

Increase realization: Through powerful reporting on task tracking per staff member, you can see which of your staff has free time, and which tasks are better allocated to specific staff.

Improve cash flow: Manage and bill your clients for Work in Process (WIP) throughout the project with the least amount of friction on payments.

Increases staff utilization: Adjust your workflow as needed, and gain insights into which staff are working on which tasks and projects.

Time management: Track time & expenses, manage budgets, invoice clients (or push invoices to Quickbooks) and report on everything all from within BigTime IQ.

Alternatives to BigTime Time & Billing

Videos

Lisa Budetti

BigTime Intergration and Training

17/03/2017

Just stated using BigTime this month for time tracking, budget tracking and invoicing. Did training with customer support representative. She has been a wonderful resource to reach out to. After going though both sessions of training we came across some issues that we didn't come up while training and the cust care representative was able to walk us though the processes smoothly. I am finally getting a handle on the BigTime software and am looking forward to really exploring all its possibilities in the future.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Mark Lelievre

Vice President

17/03/2017

Very good experience very helpful, took the time to explain all modules we have implemented most of what was taught

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Pietro Catizone

BigTime integration with QuickBooks Premiere Professional Edition, Desktop version

16/03/2017

The budget management and invoicing capabilities in BigTime are powerful and easy to use. While we did invest some time in the initial setup and integration with QuickBooks (as expected) we found the the process to be straight forward. Our employees began entering entering their time and expenses immediately after the initial "On board 1" training session. The web user interface is easy to navigate as is the very useful mobile app. BigTime customer service is outstanding. Our software implementation consultant Brea provided very thorough training and made the implementation process easy for us.

Pros

User interface, budget management capabilities, ease of invoicing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Julie Rawitscher

Great software, but sometimes quirky

15/03/2017

We have had a great experience with the support and services at your company and we really enjoy the ease of use with your product. However, there are quirks that we find annoying when things don't work like they are supposed to and then causes a bunch of extra time to change. However, overall it is much better than the last product we used and we are glad we switched. I do love the custom-ability of the software.

Pros

Ease of use and custom-ability. Also the people we have talked to at the company are really responsive and helpful.

Cons

Quirks not working correctly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Josephine Klingler

Review of BigTime After a Month

15/03/2017

After reviewing four options for Time and Expense Tracking software we decided on BigTime for two reasons: Ease of Use and Invoice Templates. The Time and Expense entry for the engineers in our office was intuitive and easy to learn. The mobile app works very well and is used more than we anticipated. From the administrative aspect the setup is relatively easy and the user interface is easy to follow and understand. I really like how the screens navigate from one to the other and how I can customize what I want to see on each screen. The clicking on the column headings to view the information in varies ways is great. We create about 50 - 60 invoices each month where the format may vary depending on the client for each one. BigTime does a good job of providing a base of invoice templates with the flexibility customize. The one thing that is really missing from the invoicing option is the ability to display the Total Cumulative Amount Invoiced as of the current invoice (prior amount + current invoice amount). I have requested this change and hopefully it will be added. The last aspect is customer support. Two training sessions were included in the software subscription. The first one was good for the very basic information, maybe a little too basic. The second session was much more informative that gave us some good practices to use with BigTime (Brea was very knowledgeable in both). The day to day support seems short handed. Most of the time you have to send an email and wait for a response which could take hours or the next day. As a new user that was a little frustrating. I don't necessarily need to talk to someone on the phone but a live chat would be great to get an answer and move on. That is the one area that I would recommend BigTime address. Overall we are happy with our decision to go with BigTime and I would recommend BigTime to others.

Pros

The user interface is very intuitive and easy to learn

Cons

I cannot display a cumulative invoice total in the budget summary for invoicing (prior billings + current billings).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering BigTime Time & Billing

Try to staff the LiveChat for customer support. It would really help with quick questions.

Source: Capterra
Helpful?   Yes   No
Read more
Diane Reed

Customer Support

13/03/2017

Our rep has been working with me on the transition to Big Time and she has been very patient and understanding. She is very knowledgeable of the features and functionality of Big Time. She will explain a feature and will show me how it works and then we work to detail it to our company. I sent her different reports that I would like to use and she developed them for me and then we went over them the next time we had a secession. I really enjoy working with her she is an asset to your company.

Pros

It is flexible

Cons

Have not used it for very long so I am not sure if I have any yet.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering BigTime Time & Billing

No

Source: Capterra
Helpful?   Yes   No
Read more
Cory Chalmers

Easy Timekeeping Software that Simplifies our Time!

10/03/2017

There are so many timekeeping programs out there. I investigated several different versions and many were just too complicated and cumbersome. We downloaded three different free trials and ended up coming back to Big Time. It was the simplest to use, had the best functionality for our needs, yet is expandable should our needs grow. When I needed help initially using the program I spoke to both Michelle and Brea which were very helpful and within minutes had my official timekeeping software running smoothly. What more can I say? So far so great! Cory Chalmers Host of A&E's "Hoarders" & President of Steri-Clean Inc.

Pros

Simple yet scalable if needed to add more functions later

Cons

Would be nice to be able to just put in minutes vs. decibels for time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering BigTime Time & Billing

Not yet!

Source: Capterra
Helpful?   Yes   No
Read more
Marie Novak

Not simple for administrators

09/03/2017

Nancy S. was very helpful, she explained and fixed all my questions and that took time. But BigTime IQ Pro may be easy for an employee to record time and a project manager to track projects but from an administrator view point, it's not easy. When an employee forgets to enter a variable it has to be tracked so it can post to QB. The reporting requires tutoring, you can't just plug in a few numbers, select a few variables and get your result. There are many little nuances to learn and it's very confusing. Like why do I have to 'Copy' a report every time I edit it - why can't I just Save it? The linking with QB isn't simple either. Sometimes a job posts, sometimes there's one little button clicked that shouldn't be. Then there's all the duplication of projects every time you post to QB. Figuring out the integration of the two systems is a slow process. Again, Nancy S. was very helpful and eventually I'll learn the system but it will be a long slow process, just like the old program. No difference to me as the administrator.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Angie Nunez

Outstanding

03/03/2017

We are very happy with the system. I have ideas of how to make it even better. I know that this can go further. Jacob is a great assist to your company. He's been a great help. In fact without his assistant I wouldn't gave chose this system.

Pros

It organizes the team

Cons

tracking double entries

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering BigTime Time & Billing

tracking double entries would be a great thing to add to it.

Source: Capterra
Helpful?   Yes   No
Read more
Peter Kaplan

great for DCAA

02/03/2017

When we needed to move our timekeeping to a DCAA compliant system the BigTime team helped us get it done quickly. Users have found the system straightforward which has resulted in excellent compliance..

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more